SWEngines

I purchase an engine in March of 2021. It was sold with a 3 year 36,000 mi warranty.
The engine blew 17 months later with 18,300 miles.
I tried to reach SWengines to try to get a replacement engine with 0 results.
I tried to explain my situation but was told that I did not register the warranty that was supposedly sent via email to me. I asked them for a copy/or a record of such an email and was told they did not have it?
Therefore, I have to surmise that this so-called "warranty" is as bogus as the company that I spent $8,495.00 with.
If anyone with SWengine sees this review and can prove me wrong, I will gladly await to hear from you!
Invoice # ******* dated March 2,2020. Please ask for Glenn!

Read the fine print of their warranty and know their engines don't come with the oil pan sealed. I had the engine installed and low and behold... the engine seized due to low oil. A certified shop undid the oil pan and it just fell off indicating there was no seal otherwise it wouldn't have just fallen off. I called the warranty department and no help at all just said that's not covered. Why ship it without it being sealed? Why not expressly let people know "make sure you check or redo this"? Roll the dice and lose a lot of money I guess if you dare.

They suck, the engine I ordered came and it was bad, head gaskets we're bad, and broken heads. I put in a claim, and they never called me to send me a new one, it's been over 3 months since I put in the Colin, and did not hear from them at all. I've called 5 times to check and all they say is that the person in charge hadn't reviewed. So this is for a work truck that I need every day to make my business run, and had to buy a new truck, spend extra money because of these people not caring about their customers, I would give them a negative 5 review.

Scammers. They sold me an engine with "13k" miles assuming that I would not check the Vin number. Numerous times I requested the VIN number and I was told it would be with paperwork. Well no Vin on paperwork but it's stamped on engine block. The motor had over 63,000 miles on it not 13k like they stated. Oh well. Nice scam. Run away. Do not buy. Buyer be extremely aware.

Today, I called to ask about an engine. I gave him the engine number. The gentleman ("Joe") in sales asked me what it was from. (It is a Toyota engine which was installed by the manufacturer in a Toyota chassis for use in a small Winnebago--all stock). When I told him that, he get a few words out, "We won't warranty that because of" and hung up on me. There was zero hostility or argument in our conversation. He was just rude to someone looking for the right replacement engine. He just hung up on me. I called back to find out what was the problem in selling me the engine, and he interrupted me and told me "you just need to learn to take no for an answer" in the most dismissive voice he could muster. No adult deserves to be treated this way simply trying to make a purchase of an engine. This gentleman was no child. He knew better. For reference, I can't think that I've ever been moved to make a negative review on the Internet about a company.

WE ARE A BUSINESS THAT PURCHASED AN ENGINE IN 2021, CALLED THE DAY IT ARRIVED WHICH WAS 12 DAYS LATE ARRIVING, TO ACTIVATE THE WARRANTY AS TOLD TO DO. WELL TODAY 4/27/23 I CALL TO FILE A CLAIM ON THE ENGINE...NO WARRANTY ACTIVATED SO THEREFORE WAS BUMPED TO A 6 MONTH PART ONLY WARRANTY...THE LADAY TODAY WAS VERY RUDE, DIDNT WANT TO HEAR WHAT I HAD TO SAY AND HUNG UP ON ME AFTER ASKING TO SPEAK TO A SUPERVISOR. CALLED BACK WAS ON HOLD FOR OVER 45 MIN.

Do not do business with these crooks! The engine I bought was not in the condition I was told it was in I had to replace all gaskets valve cover, oil pan, intake and so on the motor was filthy not clean like they stated! We were
Late to register the warranty and they denied it! No discussion just a no! Almost $1900. 00 for the motor before all the repairs we made to it! Do not listen to these smooth talkers they just want your money like a used car sales person!

Time for a class action lawsuit. This is the worse excuse of a company I have ever experienced dealing with. Scott is a sorry excuse for a customer service person. But then that's how this company does business.

We purchased an engine from SWEngines in 2018 in which it was driven under 800 before the engine blew. It took them months to warranty the engine, in which they sent it to the wrong state and refused to pay for the shipping to correct the mis-ship and refused to pay for it to be installed at standard pricing. After finally, at our cost, getting the warranty engine finally installed, it also blew less than 3 months later. SWEngines refused to warranty the second engine claiming "only one warranty replacement per order"... DO NOT purchase from them. We are in the middle of lawsuit and if you do your research, so are many others. Anytime we tried to contact them, their agents would curse, scream, and hang up on us constantly. BUYER BEWARE!

Do not buy from them. They state that engines are cleaned and prepped, they are not. They lie and are only middle man, they outsource the motor from wherever. I paid $1700 for a 1990 bronco 5.0 because the photos were great, the sales rep assured me its a clean and ready engine, i received a worn out, very rusty and extremely dirty 302. I have to replace EVERYTHING on the motor. It also came damaged. They are ignoring my calls and emails. DO NOT USE THEM!

If you need your engine fast or in a month? DON'T deal with these people!
I ordered my nissan engine on 10-18-22. Was told it was in stock with 85k miles. Called two weeks later and was told the engine was being tested and getting ready to be shipped. Next week same story. On 11-28-22 got a third party e-mail from a guy who said they are still looking me me a engine.? I canceled my order on 12-7-22 after being lied to for over a month. They said it would take 3 to 5 business days for me to get my refund... on 12-16-22 still no refund. :( so i got my credit card company involved. On 12-20-22 credit card company got my full refund. A total waste of 2 months. :(: ( only reason for a 1 star... is there are no zero stars. :) DO NOT DEAL WITH THESE PEOPLE!

This place needs to be shut down. They have complaints for many years but still do business. Ans still are ripping off people. How are rhey allowed to continue? I think its time for a class action suit. My daughter purchased a motor last March then covid shut everything down. She just tried to have it put in o ly to find out they lied about the miles on it ans it was rusted all along the bottom. Its a crap. Motor. When she called the guy he basically said its been over 90 days warranty. So not his problem. Ive seen many apon many complaints of people being ripped off by these jokers. Time to lawyer up.

I bought a engine from SW and not once did anyone take the time to explain to me about filling out paperwork to activate the warranty, never on any of the phone calls or anything, that should be one of their biggest responsibilities to let the customer know what is needed in order to activate the warranty. This is my first experience buying a motor like this and I had no idea that you had to activate your warranty, I have the date and time of install and a copy of the receipt so that should be fine in order to receive my warranty cause this is what they say you need to activate the warranty but they only give you 12 Days to have it activated so what if you can't get it installed that soon, it's a scam and then they stay extremely quiet and don't tell you anything about the warranty so you get screwed out of the warranty, total garbage company stay away from SW Engine.

DO NOT BUY ANYTHING FROM THIS COMPANY. I received a bad engine. Keep asking me questions over and over. I sent them pictures of the problem on engine. I received a engine that was modified from the previous owner that had the engine before I bought it. Keep telling me that case was being reviewed but is been approx a month. Take my advice don't buy from them. Small claims in process.