Great site for phone / device resale. Trustworthy and user friendly.
Good product, easy to use, and cheaper than other websites.
Thanks Swappa.
Needed a new phone quickly and Swappa came through again.
Received the phone yesterday. It is as expected, maybe a little better. Great price.
Thanks
Great transaction. Item as described. Will use again.
A good place to buy: enough info, pictures and details
Swappa is a great service, thanks for making it easy and safe to buy stuff!
Transaction was easy and Swappa staff helped along the way.
The device is great, it works awesome and ships fast!
I had a very good experience using Swappa for the first time. Congratulations to Staff
The seller was very communicative and helpful
Having no problems with used high end phone.
Je dois dire, incroyablement facile, simple et rapide aussi. Rien de plus que d'obtenir votre devis, de l'expédier, d'attendre et d'être payé. Je le recommande vraiment.
Der Mitarbeiter rief mich zurück und gab mir alle Informationen über die Lieferzeiten und die Verfügbarkeit, der Service gefiel mir, und auch die Preise waren angemessen. Der richtige Weg zur Arbeit!
Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung
Fue mi primer transacción y la página es exactamente muy claro todo, todo muy bien explicado, y todo salió cómo lo planeado,
Muchas gracias
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Hi Julio, thanks for using Swappa!