My Sony Xperia sold quickly for a fair price on Swappa after little interest/offers on other sites. The entire process was easy, easy, easy.
Great phone
10x better than buying from a store.
Then I sell the phone I am replacing.
Love swappa.com
Ive now had two transactions through Swappa and theyre fantastic! Theyre to buying phones what Amazon is to books!
My first puchase on Swappa, transaction was easy, buyer was great. I would definately use Swappa again to buy.
Bought a used phone from a seller. Felt safe with transaction, human interaction from swappa members was helpfull.
Excellent seller! I recommend this seller for 5hose interested in getting more than what they pay for. Excellent service and fast shipping
Swappa is well organized and easy to use. I recently purchased a phone and finding the one I wanted was a quick and seamless process. The first phone I purchased was from a "trusted" seller. This transaction was a nightmare. I'm not sure why Swappa would allow this con-artist on their trusted sellers list. This trusted seller sent me a broken device (not the one i ordered, just a random phone) and refused to give a refund when I shipped it back. I had to escalate to pay-pal because when I contacted Swappa and they just said sorry to hear that. They don't back their customers even when the problem is with their trusted seller. Swappa claims to be better than eBay but are not. At least eBay tries to do something when you get scammed and usually helps get your money back. Swappa also makes it difficult to see negative reviews for their sellers. You can see how many bad reviews they have but you cannot read them. I was on my own with Swappa. The reason I gave three stars instead of 1 is because I purchased another phone from an actual person not a company. The actual person was nice, uploaded picture, and answered all my questions. Although Swappa did not help in this transaction either it was a more pleasant buy and i actually received the item I needed.
Overall the website has a nice layout and the actual human sellers seem to be decent. Just know if you do have a problem and you get scammed Swappa will not have your back or assist and anyway. The won't even make the seller remove the listing because the seller listing is still there to scam the next customer.(Myte-C LLC)
However, they will sent a nice apology email to make you feel better.
Worked out very well.Im happy I found the website. I was a little worried about a used phone, but the price was definetely right.
Great site for the resell of celluar phones and/or tablets. The site is easy to navigate and communication is fast.
I bought an unlocked Nexus 6P and it was an easy experience. I highly recommend this site as it is safe, secure, and easy to navigate.
Very good site and sellers are really good. Bought the i-watch-Series1- Gen-2 for 204$ in a very good condition.
My purchase was delivered promptly and the description of my product was almost 100% accurate.
The description said unlocked not bootloader unlocked.
This was my 2nd purchase from swappa. Purchase went very smooth. Phone was in great condition. My next phone purchase will be from swappa. Thanks!
Swappa is absolutely the easist and most profitble way to sell Apple iPhones and iPad! Sold items quckly with perfect transactions after the sale!
I bought OnePlus 3 and it came in excellent condition. Shipping was done through USPS, so naturally it was fast.
Wouldn't even THINK of going anywhere else for a phone. They will always have your back in any purchase.
Thanks guys!
Buying made easy. Staff approval of listings and ESN check give you more confidence that it'll be a good experience.
What a Great Company, recieved my device in little as 2 days, I rate them outstanding. Thanks Swappa!
I have bought 16 phones, smartwatches, etc from swappa over the past few years. Great sellers, never a problem.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.