Great experience. The device was exactly as state. Fast delivery. Swappa facilitated a nice transaction.
Easy to sell used cellphone on this site. Online help every step of the way. My price was paid quickly after 5 days.
Even though I had insurance, they didn't have my device in stock. Was able to get less expensive replacement here and fast!
This website is actually really well Build made and secure. I highly recommend to everybody my experience has not been anything but excellent.
I like Swappa because it gives a hassle-free way to buy/sell electronics at their true market value.
Swappa does what they say. Fees lower than other online sellers. Feel confident buying/selling don their site
Service makes the transaction much easier. Trust worthy vetting process to try and ensure all parties are satisfied.
Excellent shopping experience: ease of use, payment process, communication with the seller and meeting expectations.
Swappa is the best site for buying and selling phones etc. I've had nothing but great experiences there!
Will always buy used phones on swappa. I know exactly what I'm getting and feel secure in purchasing!
Hi David, thanks for the great review and for using Swappa!
Got a great deal on an Iphone 6 Plus. Seller shipper same day with express shipping and phone was in perfect condition as described.
First time using Swappa, great experience. Received phone, in timely manner, and as described. Will use again.
Great selection of devices, easy to use website with a clear consistent interface. Perfect all around!
Had a great experience. Good seller, reasonable, communicative, fast shipping. Swappa staff chipped in to communicate when appropriate.
Overall A+++ This is my third device i buy with swappa. Im never using ebay ever again. Transactions are smooth and quick.
I have used Swappa.com multiple times for buying and selling phones, they are a great service that more people should know about. Thank you!
Phone arrived in pristine condition just as described, delivery was fast. Will be recommending to all my friends and clients.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Hi Philip, thanks for using Swappa!