Easy transactions. Great guides to buying, selling, checking out purchases. Seems more reliable than ebay, et al.
Phone broke when shipping. Seller immediately
Refunded all charges. I was disappointed,
But appreciated the fast, fair treatment.
This was my first purchase on swappa and I am very satisfied with all of the transactions that took place...
Use it just for electronic devices, never a bad experience either buying or selling, recommend highly.
Excellent experience from beginning to end. Easy access, full description of device. Accurate details and phone. Fast shipping.
Wonderful experience! I would recommend Swappa highly! Easy, fast and perfect service. Seller was a pleasure to work with!
Great experience! Easy to use site, received phone within a few days, everything in perfect order. No complaints!
Brand new iPhone 6 Plus at a great price. Fast shipping. I would buy from
This site and seller again!
Swappa staff helping about all details when creating selling ads. Great, feeling much better than was seller at eBay. Thanks
Swappa is convenient, transparent, and they ensure buyers don't get rigged. I have less concern about buying stolen phones unlike...
I am extremely satisfied with the purchase. It was exactly as describe and all functionality work... very fast delivery... would highly recommend.
Never used Swappa before, easy to find the phone I wanted, ordered and received in a couple days. Will be looking for smart watch next.
Very impressed again with Swappa.! My second phone purchase and all around good experience.
I'll keep checking back as new model come out.
Great devices, wonderful staff, responds quick to any concerns you might have. Will always buy from Swappa, no more contracts for me.
100% satisfied. No issues at all. Very happy with the site and will recommend to anyone I know looking for a phone.
These people really work hard to make sure you are a satisfied customer. I would buy from them again.
Been using swappa for about 6 years now, never disappoint me, a lot more cheaper to sell on here then eBay, no scam, pretty straightforward
Have purchased and sold a few phones on Swappa.com. Swappa staff is very supportive. No crazy fees like Ebay.
I found here some really cool and authentic products at low prices! So happy with the service, thank you!
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.