Buying and selling on Swappa is far and easy. Swappa has become my goto site for buying and selling cell phones.
Bought my second phone on Swappa and like the first time, the selection was great and the price was fair.
Simple, quick and easy. The dealer was certified and the shipping was quick, I purchased my item and it was delivered the next day.
The service was easy, friendly, efficient and timely. Would highly recommend it. The experience was nice and easy.
Find Swappa easy to navigate and find what I'm looking for. Translation was easy and shipping was quick.
Bought 4 phones from swappa all as described all work great easy to change over came quickly all work great great site great prices easy to use
Easy site to navigate and very easy to use, to purchase item. Very easy to search for items, as well.
Transaction was smooth and in order, I made payment on 19th and got my phone delivered to me on 23rd of January. No complaint.
Bought a Note II on Swappa. Been buying from them for a few years now and it's always a no brainer. Good prices no hidden fees.
The site is safe, easy to navigate, and has amazing values--way better than paying full price at a carrier store!
This is my second purchase from Swappa and they both have been great! Phones exactly as described or better. Can't recommend it enough!
Have purchased two phones through swappa now. Everything has gone well, received my phone fast and in great condition.
Use this service!
Awesome interface. Great users. Easy purchase. Quick delivery. And, a good product. Love the warranty offered as well!
I bought phone through site on recommendation by my electrical engineer son. Very good value, and seller was excellent
Over the past two years, I have purchased phones for each member of my family. Swappa is a great deal!
Successful purchase with item being delivered promptly and in described condition. Swappa staff keeps jerks from ruining the service.
Swappa is an excellent way to purchase almost new phones or tablets. I have bought both with great results.
Device exactly as described. Mint condition. Great communication with an experienced seller made my first transaction on swappa go really smoothly.
Safe way to buy a used cell phone, with many protections. Although not fool-proof, it's safer than eBay on this one.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Thanks for using Swappa!