This is the best site to buy your phone new or used... I would recommended this site for anyone who is looking to buy a phone.
You should require sellers to specify shipping service and shipping price or allow calculated price.
You get what you order you get it fast it's just a great place to find great things I recommend swappa to my friends all the time
Swappa is the best website to buy new(ish) devices. It is easy to communicate to the seller and request additional pictures.
I have had both positive and negative experiences of buying products from Swappa. If the seller is honest then you have a good experience. I have had several such experiences. Most of the sellers do work with the buyer to make it a good transaction.
But, if the seller is not then you are pretty much on your own. I have had a few of that as well. In such cases, Swappa doesn't get involved in resolving the issue. They will direct you to PayPal to find a resolution. That process is tedious and time-consuming. Their resolution tends to be to find a way to void the sale. Sometimes it is possible but sometimes it is not. Tread with caution when buying from Swappa. Ask the seller all the questions.
To answer your question:
Ways you as a buyer can protect:
Make sure the seller posts pictures. Battery health is one example. One seller refused to post a picture but claimed all along that the health is good. It turned out to be false when I got the phone. The seller refused to cooperate to get the battery fixed. Swappa doesn't do anything in such situations to resolve the issue even though there is enough proof to show that the seller was dishonest. Swappa recommends resolving such issues via PayPal. Involving PayPal is a long drawn out process and their decision is usually to return the device back to the seller and void the sale.
Another issue I had was with the screen. The touchscreen was not working. The seller claimed that it is working and there was no issue. Thankfully, the seller was good enough to take it back and refund the money.
What I always do is to take the Apple devices to an Apple store and have them do a free courtesy check. That has always been very helpful. Both the above issues were identified through Apple's courtesy check.
Excellent site. The transaction was smooth and the item was in mint condition as promised by the seller. Highly recommended site.
Swappa is a great place to get good and trusted phones.
Its staff is always willing to help so it's always a good time to do business with Swappa.
I found the phone I was looking for at a fair price. The phone was was as described and the transaction went smoothly. I will us Swappa again.
I was put off by the prices on Gazelle and the vibes on eBay. Then I found Swappa, where the deals are many and the vibes great!
Intuitive site, wide variety of phones, all of which are above the board. My go to site for phones of all types!
I am very happy to have found this page him, I have to say they have to give more promotion because by chance I found your website
The transaction went off without a hitch. The seller was excellent and the device was just as good as described.
I was able to quickly find the phone i was looking for in the condition i wanted for a very reasonable price.
Great product, quick delivery, great information to compare compatibility carriers, would recommend to anyone
The site is a great site, everything is quick and easy and works well except for the paypal confirmed address part, yet overall a great site!
The transaction had a couple of glitches, the seller was very helpful, swappa staff was very helpful. It was a great experience over all
Easy to work with people, good organization, and solidly put together website.organised website and easy to use
Found exactly what I wanted and exactly what was described. I'm impressed and I think I'm a life long customer after one transaction!
Seller was efficient and the product was as described. It arrived quickly and was packaged very well.
I have bought an iPhone and now an iPad. I have been satisfied with my purchases. I would recommend this site and have already.
Overview
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
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- Kansas City, MO, United States
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Business History
The inspiration for Swappa sparked when Ben had trouble finding a good source for test devices for Android development projects. Turning to eBay and Craigslist proved perilous and time-wasting for buying mobile phones. Blacklisted phones, junk devices, inefficient communication, and downright fraud plagued the antiquated marketplaces.
Knowing there had to be a better way, Swappa began as a side-project to build a better marketplace for buying and selling quality mobile devices. Safety, simplicity, low fees, and the "human factor" made Swappa different then and still do to this day.
From the first Swappa sale (a Motorola Droid) to millions of dollars per month in commerce, Swappa has grown to be the ultimate used tech marketplace. We enjoy creating technology that makes it easy for people to directly sell devices to other consumers and everything we do revolves around this concept.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members