I am overwhelmed to see that I receive my item the next day and it was exactly as described. I am glad for that.
Quickly buy apple production on this site. Fast shipping with swappa sellers. I'll buy again! Thanks Swappa!
Deal directly with eBay and PayPal... bec swaps end up telling u go get ur money back from PayPal. They do nothing to help u get back ur money.
Using the site was easy to find what I was looking for and the seller Gary was great to work with.
When the time comes I will use this site again.
I've used swappa twice now and I love it. I will always shop swappa for phones and tablets because I hate paying full price for anything!
I was happy that it's only a ONE time $10 fee to pay to sell your phone it's definitely safer then Craigslist. And cheaper then eBay
Everything went very smooth. The phone is in excellent condition just as the seller described and in perfectly working condition:-)
My first Swappa and PayPal purchase. Smooth from start to finish. Lots of useful communication with seller, Swappa and PayPal.
Received my phone in 2 days and it is in better shape than I expected. Great phone and fast shipping
Got a great device and a wonderful price. The seller is top notch and Swappa made it easy and satisfying.
Excellent system. The process was clean and informative every step of the way. I was very comfortable with the experience.
The seller was very nice and easy to work with. Phone was in great shape and item was shipped quickly.
Swappa is awesome! I will be back! Phone was described as in mint condition and it was just as described!
I was sceptical at first but I was able to return a product that had damage and order a replacement.
Order the phone on Friday and got it on Monday. He made an extra effort to the Post Office to get it expedited.
Wanted to upgrade my phone and found the device I wanted on Swappa. Great place to buy a phone in a trusted environment.
When I discovered swappa always had a great experience site safe and whenever I had trouble was there for me! Thank you swappa to be a safe site.
I have used other sites to cell cell phones but Swappa by far is the best place to buy and sell cell phones.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Ali, we are proud to offer a service that protects our users - and our support team works with everyone who requests a refund. Different than eBay, we have no seller fees, our marketplace is powered by actual people (every listing is reviewed before it is approved to be on the site) and you are protected by PayPal. For more info on these protections: https://swappa.com/protections