Both phones that I bought from Swappa are in good condition.
Swappa is a good website to shop for a used phone.
Best alternative to eBay and Craigslist when it comes to purchasing tech. Would recommend to anyone looking to purchase a new phone.
Absolutely love Swappa, the business model, and the customer support team is incredibly helpful.
P.S. The people running the Twitter are hilarious!
Site was easy to navigate, great selection. I will be using this site in the future. The product arrived and worked great.
I just received my new iPad Pro. It was in fantastic condition, The description was right on and the price was super.
From the moment phone was purchased, seller kept me informed as to statistics of phone transaction. Gave me tracking, shipping, was great.
We had one phone that didn't work, but the return was seamless. One phone worked great. In both cases, Swappa worked well!
Smooth purchase. Im so glad the guy at Verizon told me about this site! Easy peasy. This site took the guesswork out of choosing a compatible phone.
I love that a site admin verifys every listing and the website is easy to use. Process for buying was streamlined and I felt protected buying online.
I have bought two phones from Swappa and have had great experiences both times. The sellers are professional and the products have been as described.
This has been my first experience using Swappa. And I am extremely satisfied. I have recommended Swappa to several people since I received my device.
I trust your products and I know that I am in safe hands when I pay for any product listed on your page. Thank you!
I purchased the phone and it arrived at my house 3 days later! The phone was true to the pictures and I've had no problems.
So amazing product with great features. Its very easily to service are so good and very reasonable price to products are available on this website.
Swappa is a great market for used mobile devices. I have successfully bought and sold 3 devices for a fraction of the cost of retail.
The phone was received promptly, in mint condition. A short visit with Verizon and it was up and running. Very, very happy with this transaction.
I placed order first time and i got right product fully satisfied with this website
I hope in future i will get the same service like this time
Wouldn't shop anywhere else for used devices. Low seller fees and a great commenting system allow for flawless transactions and competitive deals.
A great way to get and sell items. I sold a phone and watch this week and it was easy to do. I also bought an apple watch and that worked good too.
Recently purchased a smartphone from a seller that listed it on the Swappa website. Couldn't have asked for a better buying experience.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.