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Swappa

How would you rate Swappa?
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Florida
1 review
0 helpful votes
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Good place to shop for used phones
February 25, 2016

Both phones that I bought from Swappa are in good condition.
Swappa is a good website to shop for a used phone.

Date of experience: February 24, 2016
Nevada
1 review
0 helpful votes
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Great site!
March 29, 2016

Best alternative to eBay and Craigslist when it comes to purchasing tech. Would recommend to anyone looking to purchase a new phone.

Date of experience: March 29, 2016
Illinois
1 review
0 helpful votes
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Absolutely love Swappa, the business model, and the customer support team is incredibly helpful.

P.S. The people running the Twitter are hilarious!

Date of experience: February 9, 2017
Arizona
2 reviews
0 helpful votes
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First timer
June 29, 2016

Site was easy to navigate, great selection. I will be using this site in the future. The product arrived and worked great.

Date of experience: May 28, 2016
Texas
1 review
0 helpful votes
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Another great deal
June 2, 2016

I just received my new iPad Pro. It was in fantastic condition, The description was right on and the price was super.

Date of experience: June 2, 2016
New York
1 review
0 helpful votes
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Best service ever
June 12, 2016

From the moment phone was purchased, seller kept me informed as to statistics of phone transaction. Gave me tracking, shipping, was great.

Date of experience: June 11, 2016
Missouri
1 review
0 helpful votes
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We had one phone that didn't work, but the return was seamless. One phone worked great. In both cases, Swappa worked well!

Date of experience: January 11, 2018
Florida
1 review
0 helpful votes
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Easy Peasy
April 7, 2018

Smooth purchase. Im so glad the guy at Verizon told me about this site! Easy peasy. This site took the guesswork out of choosing a compatible phone.

Date of experience: April 7, 2018
Georgia
1 review
0 helpful votes
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Great first experience with Swappa!
July 28, 2016

I love that a site admin verifys every listing and the website is easy to use. Process for buying was streamlined and I felt protected buying online.

Date of experience: July 27, 2016
New York
1 review
0 helpful votes
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Will Buy Again!
November 16, 2016

I have bought two phones from Swappa and have had great experiences both times. The sellers are professional and the products have been as described.

Date of experience: November 15, 2016
Colorado
1 review
2 helpful votes
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This has been my first experience using Swappa. And I am extremely satisfied. I have recommended Swappa to several people since I received my device.

Date of experience: April 18, 2017
Kansas
1 review
0 helpful votes
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Secured Online Shop
June 21, 2017

I trust your products and I know that I am in safe hands when I pay for any product listed on your page. Thank you!

Date of experience: June 20, 2017
California
1 review
0 helpful votes
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Great experience
December 9, 2016

I purchased the phone and it arrived at my house 3 days later! The phone was true to the pictures and I've had no problems.

Date of experience: December 8, 2016
GB
1 review
0 helpful votes
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So amazing product with great features. Its very easily to service are so good and very reasonable price to products are available on this website.

Date of experience: June 10, 2022
Georgia
1 review
1 helpful vote
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I'm a fan!
June 29, 2017

Swappa is a great market for used mobile devices. I have successfully bought and sold 3 devices for a fraction of the cost of retail.

Date of experience: June 29, 2017
New York
2 reviews
0 helpful votes
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The phone was received promptly, in mint condition. A short visit with Verizon and it was up and running. Very, very happy with this transaction.

Date of experience: March 3, 2017
GB
1 review
0 helpful votes
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Actual product
February 11, 2020

I placed order first time and i got right product fully satisfied with this website
I hope in future i will get the same service like this time

Date of experience: February 11, 2020
Indiana
1 review
0 helpful votes
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Over 16 purchases and counting!
January 26, 2016

Wouldn't shop anywhere else for used devices. Low seller fees and a great commenting system allow for flawless transactions and competitive deals.

Date of experience: January 26, 2016
Texas
1 review
0 helpful votes
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Easy Peasy
April 22, 2016

A great way to get and sell items. I sold a phone and watch this week and it was easy to do. I also bought an apple watch and that worked good too.

Date of experience: April 22, 2016
Illinois
1 review
0 helpful votes
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Swappa Fan
April 16, 2016

Recently purchased a smartphone from a seller that listed it on the Swappa website. Couldn't have asked for a better buying experience.

Date of experience: April 16, 2016

Overview

Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.

service
331
value
331
shipping
321
returns
125
quality
330
This company does not typically respond to reviews
+78