Wonderful experience! Very easy to use and return items and all items are as described. I would recommend this site to anyone!
I have had nothing but wonderful experience with swap.com. Clothing I get is in great condition and the shipping is fast the transition is easy.
Swap.com is one of my FAVORITE online shopping sites... I order from them all the time! I recommend Swap.com to all my friends & family!
Great quality shirts for my son and arrived quickly! Can't beat the price and quality. I have not had a great experience as a seller.
I have ordered about 60 pieces, and everyone of them were AWESOME! One of my favorite places to shop!
This site has clothes for everyone at a fraction of the price you may pay when they are brand new. The clothes look like they are new.
I am so pleased with all the items I purchased. The items were better than I expected them to be. Overall a great experience.
I have made several purchases here and have had a great experience every time. Great prices, accurately described, and a big selection. Thank you!
Everything is great to order, I bought a lot of clothes for summer and they were all great! Now I am ready for summer!
I love that I can shop for my whole family in one place and the prices are great! My new favorite place to shop!
I was so impressed with the quality, condition and packaging of the clothing I ordered. You can't beat the pricing, I love this site.
I have always received my items promptly, and whenever I have needed to make a return, there is no hassle, and the return is free. I love this site.
I really enjoyed shopping and ordering from Swap.com. What I ordered was great and I will definitely be buying again.
There are some great deals on very nice clothing. This site is easy on the budget. The descriptions are accurate.
Fair pricing and fast shipping and an awesome selection. Will do more shopping with them in the future and will tell friends and family about them.
Good quality, good price. I like the way they send you the clothes clean, smelling good, folded.
In extreme punctuality.
Merchandise was excellent. Packaging was excellent. Just what I wanted at a price I could agree on. Who could ask for anything more?
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at assistance@swap.com. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.
Hello Colleen,
Thank you for your positive review of your shopping experience on Swap.com, and for being a loyal customer! Keep a look out for flash sales and promotions in your email, and for new and exciting website improvements, coming soon!