Total rip off to sellers, at least when you give your stuff to a thrift store you get a tax receipt. Run away! Run away!
I had a great experience! I want to tell everyone. What a great idea to share gently used clothing and the prices were great also!
The baby clothes I bought were very nice,, they were name brand,, I'm very happy with all of them,, very nice clothes and not expensive!
I have made 2 orders and they were as described and fit just right. Just love that I have found this site.
Swap.com rocks... love this website
Will highly recommend it to anyone. Love love love my items and looking forward to many more.
Bought jeans for my son - site was easy to navigate, site had good selection, order came quickly, my son loved the jeans and I loved the price!
I love the ease of online shopping combined with the prices of a consignment sale. I was very happy with my purchase!
The stuff I get is always top notch. Great prices. A lot to choose from gets to you fast. So much to choose from
I have bought and sold items and i have also returned, all has gone very well. I recommend this site to everyone. Great prices!
I have been able to reinvent my style with Swap. It would have taken me years to gather the collection of cloths I have been able to find on Swap.
I just received my first order and am more than pleased. I am already planning my second order. The quality was great and the prices outstanding!
I will buy from Swap.com again as the clothes are in great shape. Have order several items and all are in great shape
I love this, site for my family. I don't use any other site for shopping. The prices are great. The shipping is great. Love it!
I bought a dress for my granddaughter on swap.com for a great price and was in great shape. Love shopping on swap.com
We ordered pants for our son! They were very clean and they shipped fast! We were very pleased! We will order again!
I ordered 5 tops, 4 for $8.00 each and one for $12.00. I love 4 of them and LIKE one of them.
I will definately order again.
Good baby clothes are always very expensive. And here you can by very good baby clothes for a good price. Love it very much!
I love swap.com when it comes to shopping. I've bought a ton of blouses for work and always receive compliments for them. The downside is the selling though. I figured I would go against the numerous negative reviews in regards to selling to swap.com. I sent over 20 items to swap.com and only 7 items were deemed as being in good condition. The same 7 that I figured would probably be denied were the ones that they accepted. Almost all of the items that were returned had never been worn or I had only worn once. As a result, I was shocked when they said the clothes had been worn, had holes, were stained, smelled, etc. I decided to have the items returned, and I will donate them like I usually do. If not, I'm sure I would have seen them for sale eventually. I have a feeling that the volume of items being received by the company may be a little too overwhelming
Update: I received my box of rejected items, and I thoroughly looked through all of the items. None of the items had stains, holes, or an odor, which were the reasons why my items were rejected. Then I realized that one of my items was missing from the rejected items and from the items that were being sold but they did credit me $10 for it. My theory about the company being too overwhelmed with items being received was correct. I received an email saying that they would not accept clothes for another 4 months. Just to clarify how much you will make, Swap.com will take 25% of whatever your item was priced along with $ 1.50. For example, if you price an item for $10 you will only receive $6 in the end. Lastly, the shipping cost for when you send your items, which can be either $8.90 when you don't need a label or $11.90 for when you do need a label, is taken out of your profit.
I was very happy with the products that i got. The prices were fair, and the shipping was reasonable and quick.
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at assistance@swap.com. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.