Geri S.

I went to this site to see what it is all about. They offer a 14 day free trial, but when I went to finalize, they wanted my credit card info. They state that this is so that there will be no interruption in service. This sounded fishy to me, so I went to the BBB site, and there were lots of bad reviews. The BBB gives them a B-, and they are not accredited.

Thredup has excellent prices on high-end clothing. Companies like Talbot's, Liz Claiborne, etc. are very often represented.

Site is easy to navigate, they have good prices overall. Once in a while, however, I can get some things much cheaper at big box stores.

I have always received my items promptly, and whenever I have needed to make a return, there is no hassle, and the return is free. I love this site.

I ordered a couple of times with no problem, but if you ever try to return anything, they scam you by making you get a "ticket," and then don't respond for days, and when you try to respond to the ticket, they give you another one, and on and on that goes, until it is too late to return the merchandise. I even tried to call, and all that did was get me a recording to return via the website. I ended up stuck with $56.00 worth of merchandise I couldn't use. I had to give it to Goodwill. Had I read reviews for them before I ordered something I wasn't sure would fit, I sure as ----- wouldn't have! I can't say publicly what I really think!

I have tried to use Amazon twice, and I couldn't begin to navigate the site. It just turned me off. I would rather pay a little more than deal with page after page with no pictures or descriptions.