Swap.com

Great Site! Gorgeous clothes! Great Customer service. Emailed Customer service/got response next day. Product shipping - got it in 4 days.
Awaiting paycheck to order more

I seen this and thought ok i will try, I placed my order for two items. Received the items checked them over extremely well, NOTHING NOT ONE THING NOT EVEN A LOOSE THREAD! Placed a second order, received it picture perfect. Just make sure and know that every brand is not equal sizes. Like Lane Bryant may say size 16, but Jungle Jeans may say size 16 but fit more like a 14 so watch the brand when you order. Same thing on shoes which most of you know that the only CON i have is that I WISH I WOULD HAVE FOUND THEM SOONER! Have placed my third order within two weeks! LOVE LOVE LOVE THESE place keep up the good work and happy selling and buying!

I have been very happy with my Swap purchases. I am careful to check the fabric content and look closely at the photos, front and back. Although there appears to be a slight brightening of the fabric colors online, the pictures are otherwise accurate. I am not a minimalist and I am flexible (i. E., small repairs and alterations to fit are okay with me). Swap's sorting feature has been a great boon to the endeavor of building a capsule wardrobe, or several! My wardrobe has been completely refreshed with quality pieces of clothing at a very affordable price. I didn't have to leave my house and sort through thrift stores to find the items needed to complete a 4x4 capsule wardrobe (16 coordinating pieces). Several pieces that were marked as "good condition" came with the tags still on them. I am a very happy customer on a fixed income. I now have no problem finding something I will enjoy wearing when I go to my closet, no matter what occasion I am dressing for. And with the quality level I was able to purchase, I know my items have a lot of wear left in them. Thank you Swap.com!

I've been shopping for my daughters clothes on swap since she was born and since my experience had been so good, I decided to try my hand at selling. It was a TERRIBLE experience.

I followed all of their guidelines. I washed and folded every item, I carefully pinned together "sets", and packed up a HUGE box of items. It took 2.5 months to process (so most of the items I sent were out of season by the time they got to them) and over half of the items were rejected. The reason? Worn or stained. Some of the items were brand new and had never been used. And I have very carefully gone through the items and already donated anything I didn't think would meet their criteria.

If you want any more info on WHY your items are rejected, you have to pay to have them shipped back to you (which I did because I'll sell them on ebay or take them to a charity). My theory is that they reject a bunch of items assuming you won't pay to get your own stuff back and they get to sell or do whatever with them without paying any commission.

I did send them an email with my complaints and the response was not sufficient. Mostly just told me that my brand new items must have been torn.

The problem with your response to my review about my boutique dresses with boutique label bought from China is that I sent photos of the dresses and photos of the labels inside the dresses before I ever sent them to swap.com and was told that as long as they had the sizes on them they were fine. Another thing I sent a box prior to the last one you refused and you sold almost every one of them the boutique dresses in that box with my label. This is why I think that there are other people running swap.com now. You did keep a few of the boutique dresses in the last box which I was selling in my etsy shop for $45.00, you priced them at $6.00 and when a couple sold I received $1.20 of that amount. You are pricing items way to low and it looks like you are taking the largest amount of the sales price, which before I got the larger amount. I don't know what to say but i'm not sending any other boxes. There are many sites that sell used clothing that I can send my stuff to. The boutique dresses you rejected and I received back I just sent to another shop that will give me 70% of sales price!

I had 2 boxes that I shipped to swap in OCTOBER that they JUST listed today, March 14th! WTF is with this company? Not only that I am certain that things have been stolen out of my boxes. Or perhaps due to their FILTHY working conditions they were ruined and thrown out. Don't bother people, this company is on its way out.

I sent in some children's clothing a week ago to swap.com. They were very fast to get the pictures up for me to start pricing. When I looked at my items there were:

1. Not properly matched up (ex. Shorts from an outfit were put with a romper instead of the bodysuit it was originally bought with)
2. The way they size there items is incorrect (ex. An outfit that has a tag and says 3-6 months, they are saying in size 3 months, 3-6 months is equivalent to size 6 months)
3. The way they rate your items (ex. Some stuff I sent in was never worn but was rated as good condition and not "like new" condition, mind you I never even washed it, so there was no wash and wear) This I feel, diminishes the value of your items and you will not get what the item is worth.
4. There is no phone to reach them to actually physically talk to someone about your problem and or concerns. You can only email or snail mail a letter to them and they will get back to you.
5. There is only 1 picture up of an item you send in. So if a shirt you sent in has a designed back to it, the interested person can not see it.
6. fees are higher than ebay's in the long run, there is a $9.99 fee I believe to send in your items to them to list, and then they charge you $1 a listing + 6% of what ever profit you make. Plus a paypal fee on top of that. Ebay is a $. 30 listing charge, 9% of what ever your profit is, you can either charge the buyer for shipping or offer free shipping to them. Paypal fee as well.