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The problem with your response to my review about my boutique dresses with boutique label bought from China is that I sent photos of the dresses and photos of the labels inside the dresses before I ever sent them to swap.com and was told that as long as they had the sizes on them they were fine. Another thing I sent a box prior to the last one you refused and you sold almost every one of them the boutique dresses in that box with my label. This is why I think that there are other people running swap.com now. You did keep a few of the boutique dresses in the last box which I was selling in my etsy shop for $45.00, you priced them at $6.00 and when a couple sold I received $1.20 of that amount. You are pricing items way to low and it looks like you are taking the largest amount of the sales price, which before I got the larger amount. I don't know what to say but i'm not sending any other boxes. There are many sites that sell used clothing that I can send my stuff to. The boutique dresses you rejected and I received back I just sent to another shop that will give me 70% of sales price!
The first box I sent a few months ago everything went well, it took awhile for my stuff to get listed but I was able to price them and the majority of my items sold and very few rejected.
Now with my second box it was there several months and now they price everything themselves. Before I sent my second box I sent photos of my new children's dresses and jacket that I sell in my boutique and also my boutique label to see if it was okay to send. I was told yes, the only thing was to make sure there was a size on each one which I made sure was on with my label. So they get the box and sit on it for several months and then tell me the whole box has been rejected because the dresses and jackets were altered by me putting my label on them. What more can you do than ask and you're told to send them!
So I argued back and forth and finally told them to send them back so after my first shipping charge of $11 and some odd cents and another $5.99 to get my dresses back I open the box to see that instead of them being put back in the box the way I had them they were just thrown in and sent back only to arrive all wrinkled and I have no idea if they are all there. It seems to me they are either getting to big now and pick and choose what they want or were bought out and now the people running it are horrible. Needless to say I won't be sending anymore boxes to them. I'm very disappointed with them!
Dani F.'s review of Swap.com earned 10 Very Helpful votes
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Hello Dani,
Thank you for your review of your shopping experience. Swap.com cannot accept any altered items for return processing reasons. You stated that your dresses were bought from China, and had an Etsy tag sewn to the dresses, which is considered an alteration. Confirming the size of the dresses also becomes an issue in such cases, although the dresses were darling. I have also submitted your feedback to our developing team for training purposes in regards to the not accepted items. If you have any further questions, please, email assistance@swap.com.
Thank you for selling on Swap.com!