Summit Racing

Terrible tech and sales. Called to get sizing for stall converter and carb. I guess summit doesnt do that since he asked me what how much stall I wanted. I said that's why I called you. His reply was. I'm not an engine builder. Had enough at that point especially after he said there was no application for a stall for a 350 sbc to mate to a 700r4. WOW! Only gave one star since it wont let me give zero.

Ordered based on stated delivery date. After 4 delays it still isn't here. They said it wasn't their responsibility and refused refund. Said it was up to me to deal with the shipping company. I said I was going you reverse my credit card. They threatened you ban me for life

They sent me the wrong part, so I returned it. They gave me a partial refund. I told them it was there mistake and the woman did not care and proceeded to hang up on me. So I called back and got hung up on again. Buyers beware.

Purchased a rebuilt alternator for the wife's car. Summit had the best price advertised. The first one I received was damaged, obviously dropped, the manufactures box was thrashed and they sent it to me anyway. I returned it and they sent me a credit for the alternator only and not the additional $70 core charge I paid for up front. They are not upfront with their core return policy to begin with and I do not recommend them for any part that involves a core charge. They might be a good source for parts that don't require a core but I will never be using them again.

You better hope your parts work the first time returning something or receiving your refund can take a month. I ordered here twice both times were a nightmare their ratings speak for themself I ordered a distributor it didnt work they sent another one charged me again i had 1200 in optisparks that didnt work

I received a defective part from Summit. I called the over two weeks ago and was told a replacement and a call tag would be shipped out immediately.
Still no part! I called today and after holding for 30 minutes and hearing the Covid blame game over and over I got to speak to someone. She stated that the credit for my original purchase wasn't moved over but now it is. I asked if she just did it since the website shows "pending" order status. She lied and said No, it was done earlier today. When a business has their employee lie to me, I am done. I had been buying from Summit for over 30 years!

I ordered pushrods for my LS conversion. I ordered the incorrect pushrods. Summit said, return them, once we receive them we will exchange for the correct pushrods. 30+ days later and no pushrods, no communication, just dead in the water. I called Summit customer service to see what the status was. Summit stated that the pushrods were in fact returned and that they were holding my refund for absolutely no reason at all. Summit says "We are really sorry about this, would you like us to send out the pushrods you ordered?".

I ordered a header on wed 7/15/20. I rcvd an email that day with an order number and ship date. Never rcvd a note showing tracking number so I logged on to my account to check status. My account shows no orders open. There is no other way on the website to check on an order. As I type I have been on hold for 1 hour and 20 mins. My rebuild is on a time schedule and I really need this part ASAP. If only I could talk with someone about this it would ease my frustration. I went to on line ordering because shopping at a Summit store is a beat down. I hate waiting in line and the stores have 3 of them just to purchase a part.

For the past five days, I have been trying to get ahold of these people for a simple question. At all hours of the day. Sit on hold FOREVER! I am starting to believe these guys just don't come into work. Moving on to the next company.

If you call me I'll make sure to give you the 100 percent customer service you deserve and the part you want for the price you want. I'll price match with other companies like Jegs to help you get what you need without over paying! Call now! *******798

Ordered a set of Mickey Thompson drag radials on 8/2/21.3 days later given a delivery date of 9/7/21.On 8/25/21 I get a new date of 10/28/21. Called to inquire. Was told Mickey Thompson was the cause. Called Mickey Thompson. They told me they had not missed any of their shipment dates to any of their suppliers.So what happened to my tires? Seems to me Summit likes to use your name and credit card to hold a place in line, but when a buddy needs a set your going to the back of the line. Long story short. Ordered the tires straight from Mickey Thompson and they exceeded all expectations.

Beware! Do not use summit racing, the representative did not put my apartment number when I clearly told him because he repeated it back to me. How I found out is when I checked the email, so I called back & spoke with a representative who said he would call ups & fedex & told me he did get them to put the address on, so come time for delivery no package so I called ups & they informed me that there was no apartment # so they couldn't deliver the package unbelievable. I finally did get the ups order delivered now I waiting on the fedex order. Please do not deal with them they are very messy.

I ordered a part from this company, never received it, still waiting on a refund. I have ordered, received, and had it installed from another company. And I'm still waiting on my refund. Sorry sorry service.

I'm not sure who's At fault, Ratech for terrible packaging or Summit for allowing it. Got a box of carrier bearings, Ratech 308tkt, all just loosely tossed in the box and looking used with grit and grease. Timken always boxes their stuff so why weren't these? Replacement kit was exactly the same thing. No Excuse.

Im from canada and have built several high performance cars, all have shipped in a timely manner. Summit says part in stock if ordered now will be shipped today.im at 3 weeks waiting for the order with 4 parts, iv emailed several times and zero response. I guess because my order was only $300 dollars they dont care. Funny thing is iv spent 20k in parts on my last build, my vehicle is stuck in the driveway now for 3 weeks iv been walking to work... i estimate on spending around 10k more on this build, not from summit.do yourself a favour and otder elsewhere, they dont value the little guys

Save your money and frustrations, order elsewhere! Terrible customer service. They keep sending the wrong product in the mail and then saying they aren't willing to check it before sending it to make sure it's what I actually ordered. Then told me if they send the wrong product for the third time they won't refund me or try and send the correct product. Terribly rude staff and obviously not capable of doing small tasks. DO NOT ORDER FROM SUMMIT! Order from somewhere else...

I ordered four shocks for my 69 chrysler 300 and they did not fit properly. The repair shop did not notice the wrong fitment until after they cut off the old shocks. Needless to say they made adjustments to all four shocks to make them fit and charged me for the fabrication. After speaking to customer service they said that they would have replaced the shocks but could not because they where modified to fit. The savings on the price of the shocks was eaten up by the extra labor cost. I will not buy from them again and would not recomend them to anyone.