How easy is it to get a hold of customer service at Summit Racing?

Question

How easy is it to get a hold of customer service at Summit Racing?

asked by Tom N. on 6/9/19

8 Answers

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Jake A. 2 weeks, 5 days ago · Answer 1 · 2021-04-29T06:49Z

Jake A.

2 weeks, 5 days ago

Returns don't try If you have a return call for the order line

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Gary H. on 3/10/21 · Answer 2 · 2021-03-10T06:36Z

Gary H.

on 3/10/21

Easy if you enjoy WAITING & BEING LIED TOO! You CANNOT TRUST ANYTHING THEY SAY!

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Stephen L. on 10/13/20 · Answer 3 · 2020-10-13T09:05Z

Stephen L.

on 10/13/20

VERY DIFFICULT. On my last attempt I was on hold for 56 minutes before I gave up and hung up. It used to VERY easy, but something seriously wrong has happed to Summit's once stellar service.

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TAHIR K. on 9/10/20 · Answer 4 · 2020-09-10T02:26Z

TAHIR K.

on 9/10/20

Expect to be on hold for VERY long times, especially when trying to get help with an order already placed or trying to return something.

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charles f. on 7/30/20 · Answer 5 · 2020-07-30T01:50Z

charles f.

on 7/30/20

Very long wait time to speak to some one and they could not help me in any way after sending me parts that did not fit properly

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Terry S. on 7/21/20 · Answer 6 · 2020-07-21T02:31Z

Terry S.

on 7/21/20

I sat on the phone for over an hour last for days and still have not got a hold of anyone

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Tim R. on 12/29/19 · Answer 7 · 2019-12-29T03:58Z

Tim R.

on 12/29/19

Not easy spent 45 min to a hour each time i called

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Corey w. on 6/9/19 · Answer 8 · 2019-06-09T10:12Z

Corey w.

on 6/9/19

Terrible. Been a month of emailing and still no response

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