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How easy is it to get a hold of customer service at Summit Racing?

asked by Tom N. on 6/9/19

8 Answers

Returns don't try If you have a return call for the order line

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Easy if you enjoy WAITING & BEING LIED TOO! You CANNOT TRUST ANYTHING THEY SAY!

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VERY DIFFICULT. On my last attempt I was on hold for 56 minutes before I gave up and hung up. It used to VERY easy, but something seriously wrong has happed to Summit's once stellar service.

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Expect to be on hold for VERY long times, especially when trying to get help with an order already placed or trying to return something.

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Very long wait time to speak to some one and they could not help me in any way after sending me parts that did not fit properly

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I sat on the phone for over an hour last for days and still have not got a hold of anyone

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Not easy spent 45 min to a hour each time i called

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Terrible. Been a month of emailing and still no response

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