The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I received my dress and it is beautiful. It fit perfectly, although a little longer than the picture.
The reason for the four stars is because it took almost a month to be delivered, considering that I had to pay for shipping, this seema a bit unreasonable.
I will definately continue to be a Stylewe customer...
Happy with the selection and quality
These reviews are as fake as StyleWe. Here are some real reviews of this company. Read them before they're taken down. Sitejabber lies.
https://www.bbb.org/us/ny/mamaroneck/profile/online-retailer/stylewe-0121-*******/customer-reviews
Love all the options, size charts helps to make the ease of purchasing
Tried to go back to the shipping info and was unable
Quick, size guide helps and fashionable styles
Not the color I thought it would be! Tried to return but since bought for someone visiting, time limit passed! Aw well, gave to someone else!
Stylewe has beautiful, quality clothes which you must purchase against the size chart for each item so you know to size up or down. There has only been a few times where that just didn't matter but 90% of the time it's fine, which is pretty good for sight unseen online shopping. My dissatisfaction with Stylewe is they take TOO LONG to send your items well past the 10-15 business days time period. And most times, I can actually wait. It gers even worse when they don't properly sell against their inventory and after you have been waiting for 1-2 months, they tell you the item is out of stock. So you held onto my money that you took right away, not when the item shipped, just to asl me if I wanted to choose something else or get a refund? Like seriously one of my orders had 7 items and I only received 2 of the 7, the rest was canceled! It's so increasingly frustrating and the only response from customer service was, "sorry, the item sold well". So if you choose to still buy, buyer beware because you may or may not get your beautiful pieces because they don't know how to sell according to inventory.
Very disappointing. Pants way too long and top doesn't come close to a match for the most stylish color in the pants. And I got stuck (unbeknownst) to me and unauthorized by me with two "interchange" fees pushing my cost over what I agreed to pay. That's just wrong.
Very disappointing. Less stylish items than the last time I ordered.
I got hard time to get my whole items an when is planning to receive my items? I get angry at this time
Good shopping experience. The clothes actually fit me & not a long wait to receive the items. I will order again.
High shipping cost and received a dress color that was not as pictured.
Finding items were easy…the process between Oder and receiving is quite long. Otherwise, the style and products are great.
Poor experience will never order anything again. Even answering these questions. This questionnaire you must do 50 letters.
Love the styles, but the shipping took forever! I will not recommend or purchase from here again. Sorry!
You send me the wrong size and in 2 shipments. The skirt arrived 3 weeks after the jacket, but you took my payment 3 days after I placed the order. This is NOT a correct and honest business practice
This was the first time I ordered from this site. Was hesitant but the styles and prices were to good to pass. I ordered several items - a dress, top, and jewelry and was very satisfied with the quality and sizing. I will certainly continue shopping here.
Company was hood about responding to my complaints about how long it took to receive the top. The top is ok but cut a little short for a large. I am keeping it and I like it other than that
I loved the style and Color, I usually wear between a 14-16. According to the chart, it said (XXL) which turned out to be to big. Now I know to Just go with the XL, on my next order. You have a variety of clothing to choose from. And for me that's a Bonus. (Good Job)
I fell in love with dress I purchased! Nice fabric!
Dress didn't fit. No feedback from Stylewe when I sent a request to change the size to a smaller size. Really appreciate if I can get the dress changed to a smaller size. My order reference is HBB*******.
Very happy with the quality but unfortunately the sizing seems to be wrong, I am normally a medium but my items were too large but too expensive to return.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.