The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
The coupon code did not work. Would have loved to have been able to use the code for a discount.
The coupon code available didn't work. No happy
I have not received my order in almost a month from the time I ordered this was my first time to order
I received my order today, and liked everything except 2 shirts I purchased for my husband for our anniversary. I ordered size 5x and the shirts were actually a 2x in mens. They were to small I'm not happy about these items so, it definitely has detoured my decision to purchase in the future. However, the women blouses were perfect. It also took a longer wait time to receive my items.
Takes longer to get here, once l placed my order. When l place an order, my expectations are they are shipped to me within a week
Experience was great except for the shipping time
I love the dress on the website but now that I got them, the quality is bad.
My clothes took too long to arrive. As I write now I still have one dress that has not been delivered. Clothes took long to arrive
Bought. 2XXL HAD TO GET FITTED I WAS VERY SURPRIZED THAT THE PERSON WHO MADE THIS GARMENT LOVES THEIR JOB VERY WELL MADE VERY PLEASED & DIDNT HAVE TO WAIT VERY LONG
Company makes cheap quality clothing an pass to consumer at a high price. Company hassles about the refund. I returned items package items never been open and paid for return shipping however I did not receive my full refund. Customer kept insisting that I keep cheap items and offered 55% refund. I explained I wanted a full refund and out of $58.20 I paid plus return shipping I only received $38.20 refunded. This company broke their return guarantee. I returned the items back immediately within 2-3 days after receiving the package. I will never order from this company avail and I will advise my family and friends not to as well. Customer service tried to wait until time expires for the return holding the return address for the customer. The customer can't return packages back to the address listed on the package received; if you do then conviently you forfeit any chance of a refund. How convisn't it is for the company to keep your hard earned money. 0
I am not satisfied with my items. I just don't wanna go through the hassle.If you know quality material you are going to be disappointed. DONT WASTE YOUR MONEY! Shop somewhere else Everything look good online. When u get items you are so not satisfied
Purchased 3 items and was quite pleased with all but the dress because it did not look like the one pictured on the website and the fit was not flattering. However, will purchase other items because of the unique style of many of the products.
The quality and poor craftsmanship of finished items DO NOT MATCH the description and pictures of items presented on website…very misleading. Going to return items I ordered
My experience was okay it is taking much too longer for my other pieces
I love the way the clothing that I have received so are great
I most definitely will be ordering from stylewe again
Very easy and good but also put the amount that needs paying into the converted English amount
I ordered four pieces one top is a perfect fit the three other pieces no good sizing is off
Love the fashions…hoping they will fit!
I like the style of clothes. I love looking stylish and different from other women.
Not what I expected. I am very unhappy with the product, the fabric is very low quality and certainly not what I had expected
I am a retiree on a fixed. Income. I purchased 2 items from Stylewe, and I was very disappointed in the items that were sent. I contacted Stylewe through their online customer service to return the items. After I refused the 10% discount to keep the items, I was given a return address in Japan. Postage to Japan would have cost more than the actual 2 items. Therefore, I gave one item to Goodwill, but I never received a credit to my account for one item. I sent one item to the California address the item was sent from, and I never received a credit to my account, Stylewe makes it impossible for you to post a review on their website. I would not recommend purchasing items from this company, & I WILL NEVER ORDER FROM THEM AGAIN.
Thank you for your feedback.
Could you tell us your order number so that we can help you solve the problem.
Sorry to inform you that the address where you returned the item is not the address of our return center, so we won't receive the package successfully.
We do not accept the returned item(s) that were sent back by you directly without our authorization. We cannot issue any refunds without receiving the returned package. Hope for your understanding.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very reliable and very easy experience and customer service is excellent.
First time shopper. Will reserve my option until I receive my purchase.
Waiting on second purchase
Thank you for your feedback. Sorry for any inconvenience caused.
Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
First time shopper. Will reserve my option until I receive my purchase
WeStyle Ads do the job.
I bought a top.
For the cost, the material is poor, doesnt breathe and living in a tropical climate with humidity I probably wont wear it, plus it doesnt lay well, you can see the seam front and center - where in the pictures you cannot.
Easy to use, don't always have all sizes, but that's ok.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for your feedback.
Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!