The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
So far so good. Christmas gifts given and appreciated!
The styles are beautiful but the material is very cheap. The actual product looks nothing like the clothing in the pictures. I've had to throw the clothes away when I get them which is a waste of money.
Easy registration quickly done plus KLARNA. GREAT EXPECTAIONS. RELIEF TO KNOW THAT I WAS WEARING AGE APPROPRIATE BUT STYLISH OUTFITS. A BIG PLUS THAT SHOES AND EXCESSERIES ARE INCLUDED. ALSO, AS YOU CONTINUE TO SUBSCRIBE, THE BETTER YOUR PERSONAL STYLIST GETS TO UP DO YOUR INDIVIDUALALITY, THROUGH YOUR WARDROBE!
Received items purchased. I wanted to return 2 of the 4 and have no idea how to proceed. This his been a very disappointing.
I HAVE SEVERAL ITEMS TO RETURN BECAUSE THE MATERIAL WAS NOT LIKE IT LOOKED IN THE PICTURE. I TOOK THE NECESSARY STEPS TO LIST MY RETURNS BASED ON THE ORDER NUMBER AND NEVER GOT AN EMAIL WITH A ADDRESS TO SEND THE ITEMS TO. I AM STILL WAITING FOR THE RETURN INFORMATION TO SHIP THE ITEMS AND NOTHING AFTER A WEEK OF WAITING. I WILL CONTACT MY BANK AND LET THEM KNOW THIS COMPANY DOES NOT PROVIDE A RETURN ADDRESS AND I WANT MY TRANSACTION CANCELED AND MY CARD TO BE CREDITED. I NOTICED IN ALL COMMENTS THEY KEPT APOLOGIZING FOR THE ISSUE BUT WERE RELUCTANT TO FIX THE PROBLEM. I WILL NEVER ORDER FROM THEM AGAIN. PLEASE SEND THE INFORMATION I NEED TO MY EMAIL *******@HOTMAIL.COM FOR THE RETURN.
Sorry for any inconvenience caused. I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number(the picture can not be opened)? We've already sent a private message to you, please check and we are looking forward to your reply.
I wish to proceed with returning the items - the fabric is not like indicated
Dear customer, we've sent email to you at Nov23th, please check your mail box~
Products are exceptionally stylish, unique and affordable.
A little complicated with check marks I did not enter. I had to uncheck them. TBD time to receipt & if product is as stated
It was easy to find what I needed. The sweater sets that I ordered were as expected and very warm.
The items delivered are not like the picture. Not the same material or quality. The ring I ordered is twice as small as the picture.
Thank you for the feedback and sorry for any inconvenience caused.
As we all know, the price of clearance goods is very low, and it hardly makes any money. If there is free shipping, we will hardly have any profit, or even lose money. So sorry, our temporary policy is that clearance goods do not include free shipping.
But we will also listen to our custome suggestions, and we will give feedback to relevant departments to improve this issue.
Thank you for your support and understanding.
Lots of options and styles! Coat prices very reasonable. Shipping was longer than anticipated, but I should have paid closer attention to/looked for the guidance on shipping times. The coats have deep creases that I will probably need to steam to get out, but overall very happy with the products received.
Item would to small material not what I hoped it would be love the design
We apologize for any inconvenience.
We`ll forward your sincere feedback to our relevant departments to optimize the problem. If you have any questions, please feel free to contact our customer service center. Stay safe and have a good day!
They charged me for four tops I never received. I have been back and forth with them many times. I consider the money lost now, and I will not order anything from them again. Do NOT trust this site.
Really Sorry for letting you down.
Could you please tell us your order number, so we can Solve your problem.
Please feel free to contact us anytime. Stay safe and have a good day!
This is nice looking products! Great work and style.
So far, so good. I have only ordered one product so far. I am satisfied with this product.
Easy to order and fairly quick delivery. The website is easy to maneuver and has all the information needed to purchase the product.
I like the style and material. The size was too large.
Compared to other companies from China this one is pretty good. For the most part they have good quality clothes, not exceptional fabrics, but you get what you pay for, but overall good. You really have to make sure you read description of clothes really well, because trying to return an item will only bring you grief, so make sure to read size chart and check what material your item is made of. I have been satisfied with most items, but not all. If you order an item on pre sale it takes a very long time to come, so keep that in mind.
The items that were delivered were as expected and I was pleased, the quality is very nice. However on the previous order one of the items was not delivered so I cancelled it. It has happened again that one of the items is missing and marked as processing. I would like to know why this has happened twice, and why it was not delivered with the other items.
Great experience! Easy to order and very quick delivery!
Site removes what I bought and keeps things from past orders-Finally got it straightened out.
Bonjour,
C'était ma première expérience d'achat en ligne chez StyleWe et cela ne sera pas la dernière. Le contact avec une employée du service à la clientèle pour répondre à mes questions a été très professionnel, Avec une autre compagnie, j'ai eu une expérience désagréable à l'achat de 4 achats de robes en France, rien ne correspondait à mes mensurations bien que j'ai suivi les mesures à l'aide de leur tableau. J'ai donné les 4 robes à une oeuvre de charité, cela m'a donné un réconfort envers moi-même, Personne n'aime avoir la sensation de s''être fait joué.ou avoir eu un mauvais service d'une compagnie.
Good afterwoon, It is my second experience to by cloth through on line, I have purchase 4 dresses from France, but the size didn't fit to me. I love the different styles that I cannot have in Canada. If my esperience is good I will certtainly buy again. For me to buy a different dress is a pure pleasure.
Thank you.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry for any inconvenience caused. I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.