The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Would have given a 5 star. I Loved this sweater Coat but it has a hood the pic displayed a shawl collar.
Very nice items and glad there was options to pay in installments
I love shopping with stylewe clothing online store they have many varieties of my style clothing that I love the quality of fir a reasonable price
Looks great my first time ordering so I hope it's quality and looks exactly like online pictures
I cant wear the blouse, I order the large but it looks so small.
Good so far. Everything so enticing. Looking good. I'm going to try it out. Bought couple pieces
ITS ALMOST A MONTH STILL HAVENT RECEIVED MY ORDER!
EVERYTIME, I ASK THEY SAID SAME RESPOND CONTACT US IN 5 DAYS UNTIL NOW NOTHING!
Great prices and styles! Very happy with my order and will continue to shop here!
The lag time between the order and delivery was just under a month. I felt the items ordered were misrepresented in the photos. Upon arrival the items did not look like the pictures. The items were also boxy as to fitted in the picture. Very disappointed.
Experience was very satisfactory. Sizes do not run true to size but other than that I was pleased.
I LOVE the blouse I ordered. What I didn't like was the lack of communication. I did receive an email stating it would be delivered by 11.18.22. What I didn't care for was I not know ing the mode of transportation, UPS or USPS and never received a tracking number to follow the delivery. I happened to be out of town for a family emergency and received an email saying it was delivered. I was expecting it to be sitting on my porch so I called a friend who didn't find it in my porch…but in my mailbox.
Love your product line…but I think your communication could be improved.
Easy to select and place an order. However I thought I was receiving a sweat shirt and matching joggers/ pants. I only realized that the price was for sweatshirt only when I received my order. There was no option for me to select the matching joggers or pants? A little disappointed for lack of clarity.
It was good, not much to complain about, just that the white dress with polka dot sleeves is much thinner than expected, so i'm really disappointed with that, i'm pleased with the others
It was good, nothing to complain about, except that the shipping is high
Return is not easy. No quality control on products, some sizes are completely off
Love these clothes, but order early if you have a specific party for an outfit.
The email notifications are most helpful as a tool to notify the customer about sales and new items. The algorithm to track your interest is a helpful reminder. Ordering is customer friendly. I contacted the customer service once to check on shipping status. The customer service was prompt and followed through.
Love love so many of your beautiful clothes. Haven't received my order yet so I will let you know once it arrives and I try everything on and see how the quality is.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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