The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Not used this site before,but there is a wide range of fashion items.
Ordered this black PU skirt for my partner who will love it,I am sure.
Once I had found my way round this site the ordering process was easy.
Love clothes. Shipping is HORRIBLE & CANCELLATIONS VERY FRUSTRATING. Also, discount codes usually not applied.
Love the clothes. Hate the slow shipping & multiple purchases being sold out after purchase. You never know what you will get. Very frustrating!
App is a little difficult to navigate, but the clothes are great so it is worth the extra effort.
Love the clothes. Website a little wonky, but eventually I can get through it.
No surveys or messages until after the I have received the order. At that point I will be more than happy to review all aspects of my Stylewe experience.
Now that the items have been received, please do not contact me again - not worth it
I like all the clothes on the website but I am so unsure about the sizing of all the clothes. The "blazer" I received was just a jacket with the same print as the "blazer" that was on the website. The arms and bottom of the jacket was too long. I wanted a structure blazer like the one shown on the website. I was very disappointed in what I received. I do not want a refund because I am scared about if the next order will be the same. I am not impress with StyleWe.
I like all the clothes on the website but I am so unsure about the sizing of all the clothes
Took too much transaction steps to send back. Suze was wrong and poor quality.
I was pleasing surprised, by the quality for the great price
Considering that it took over a month to received my entire order I am not impressed with the service. I had to call two different times just to get tracking numbers and date items were mailed. I will not be ordering again.
Great style. Getting a lot of attention from the corporate world in church.
Takes a while for "processing" and ultimate receipt of product.
Order a dress and it never was delivered... was told that item was not available and company was waiting for item to come in, but reviews on website about the dress claimed that item was delivered during and after my order was made. I paid for dress in december 2022 and it's now Feb 2023 no dress or refund...They claim it will take weeks for a refund. HORRIBLE NOT A RELIABLE COMPANY.
Love that it was an easy and quick process. Also liked the extra bargain on my item. This is my first time ordering from Stylewe.
Everything went fast and I was able to get through the process quickly.
The system took a long time for me to purchase my item
In the catalog the styles and clothes look great But upon receiving my order the clothes were cheaply and poorly made. Very disappointing. Additionally your return policy is a great big hassle. Needs improvement. I doubt l will be placing any future orders with you..
Had trouble deleting items previously selected.
This is my first time with style we. I was pleased with the quality of the sweaters. They are both soft to the touch and run true to size. I would recommend stylwe to anyone looking for unique fashion items.
This is my first time with style we. I would appreciate being asked again after my purchase has arrived so I can give a fair evaluation. Thank you.
Easy to order. Very easy and beautiful online made me want to order.
It was easy to choose outfits based on styles and appearance
Getting around on the website was easy to manage. All information I needed was supplied. I had a pleasant experience shopping. Shipping was quick. I received my package on time. Thank you
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for sizing:
Size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.
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