StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My order experience ha been okay so far, its wait to see when the goods arrive if the quality is of a high standard and mores how long it takes.
Although I finally received the dress if order, the dress was way too big and did not resemble the shown on the website. No way to contact for refund. HELP with contact information!
Received package and sweater coat was just too big. Called for
Authorization code and I could not retrieve it from abode to return it. You need a better way so folks can return items and not loose their hard earned $.
Awful experience. Clothes very poorly made.t's all for now.
Sorry to hear that the product does not meet your expectations. All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https://www.stylewe.com/information/return-policy
If you would like to return, you can contact our service team directly.
We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
The articles I received were not as descrdibed, I ordered one dress that was edescribed as beige and I received a white dress, I ordered small and received medium. Not impressed.
Just whatI was looking for and at the right price.
I love to shop here I made another order and I am waiting for good quality products
Always on time and get exactly what i ordered. They are always put in such neat, good nylon zip packages. Never had this elsewhere
I wished there was a chat while buying so i ask questions at the same time.
Shopping was very easy. The checkout process worked.
Hopefully it doesn't take 2 months for delivery great experience
I received my packages. Perfect. I love it fabrics good. Thanks
I am satisfied with the item that I purchased. It has not been worn as of yet, but I do know I will love it when I do
My last order came 5 days EARLIER than expected. Yeehah Clothes are unique and fun and I will keep ordering from here on out
The advertising is excellent but I am disappointed in the quality of the products.
The delivery time was too long, and the clothes (top and pants) are way to big, I also question the cut, based on the items I ordered the cut appears to be cut for someone that does NOT have curves!
This blouse is very good looking - the leaf collar gives the blouse an elegant look - the blouse is good to wear to a party, or out to lunch.
The length of time for delivery, I wish it were faster.
Great clothing and wonderful prices
I ordered several pieces. Some worked but others needed a size down.
I waited a week for the return label and then sent the clothes back to the address on the mailing label.
I have tried to contact Stylewe because I have not heard from them in months.
If this is the way they handle their customers, I would encourage people refrain from purchasing anything from Stylewe. I want a refund or the clothes in a size that would fit me. I am very unhappy with this company. Marcia Davis
Ponca City, Oklahoma
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service. The address on the received package is not our return address， it is only a hub of the shipping company. Please contact our service team for the return label.
Normally we will reply to your email within 24 hours. If you did not receive any reply from us, please try to check your spam, or check whether your mailbox blocks our service email services@stylewe.com. You can also contact our live chat service directly. We are online 24 hours per day.
In order to better help with your issue, could you please provide your order number for checking?
So, I had to come back. I gave a bad review, because my initial feelings were that the items I purchased were a full-on hot mess. I'm not saying that's not still true, but I wanted to tout the fact that they kept their word & refunded my money. There were a lot of steps, but if you take your time & understand & do what's being asked at each step, they WILL refund your money. That's A+ in my book!
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
Would you mind to share us more details which can help us to locate the problem and improve our service? We've already sent a private message to you, please check and we are looking forward to your reply.
On February 11,2023, I ordered a two piece pants set. Never once did they send me a confirmation. I waited until Feb 22 and tried to contact them. I sent them several emails with no response as of this date Feb 25,2023. I finally find a chat line for them and contacted the customer service to complain about not receiving a tracking number nor any responses. The online customer support stated that my items were on back order and the company were sold out but waiting on a new shipment to come in but have no date. I requested a refund, they told me my refund would be refunded back to my account in a few days, that was on Feb 23rd no refund yet. Luckly, I paid with PalPal who is now investigating this company and stated if this company do not respond within 5 days they will refund my money back to me. This company is horrible in China. I wish I had read the over 2,000 complaints about this company first, before I ordered any merchandise. SO BEWARE. I will never ever, order anything from them again. This is why Americans try to buy American Products because these type of companies and fraudulent and scammers. I have read so many complaints where they accept your money but never send any merchandise. THIS ONLINE SITE NEED TO BE SHUT DOWN.
This is my first time shopping with Stylewe. Therefore, until I receive my item, I cannot give an honest opinion. Once my item arrive, I will come back and give a review of my quality and experience of this website store.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!