StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Why is the shipping so expensive?
Shipping was excessive.
One of the dresses looks a bit different from the picture. Perhaps, if I iron it, it will look better. The other was way too large even though it says it's a small.
Horrible, I ordered way larger than usual, I now have two tops that are so small they fit a size small neighbor of mine, but only barely. Fabric is strange, poorly constructed. I will never wear and consider this a lesson learned. I would not recommend to anyone!
Stylewe deliver! And that is what is the most satisfying. Thank you for always sending me exactly what I've ordered.
In a world filled with scamers, it's challenging to trust anyone! I'm grateful Stylewe has sent me what I've ordered the actual piece in the picture.
What a concept for the CROOKS, AT ULTIMODAN THAT WILL TAKE YOUR MONEY, SINCE 2016, AND YOU GET NOTHING!
I always have a positive experience with this company. They also, always send me what I've ordered. I really appreciate that!
I have been a regular customer for some years now. I find the most unusual dresses and the affordability is one of the reasons why I don't hesitate to choose an outfit from StyleWe.
Especially for a special occasion, like a wedding. I have yet to find someone else wearing the exact same dress!
The consistent quality is another reason why I shop and will continue to shop at StyleWe.
This is my second attempt to purchase this order. The initial order was placed on January 9th. I paid it using my PayPal but there is no record of this order on my PayPal account. I really like this dress so I am placing my order a second time. Please respond by letting me know when I can expect shipment. Note:
Please send me credit for my first order if your records show that payment was already made. I have been a satisfied customer in the past and I really hope to continue shopping with you in the future. Thank you. Shirley P. Brogan
Fast, easy, now all I have to do is wait for my order to arrive!
There's so much to choose from. When I stop browsing, I have to start all over again!
Do not waste your money on this, photos look very nice, but they are nothing like in photo. I ordered dresses and pants which mentioned US size small, I usually wear US 4-6, when i wore them they are very big to be US 4-6. Quality is very bad as well for the money you pay. They do not have free returns so international shipping back costs around 50 GBP from London. So be careful while ordering and I would definitely suggest you to stay away to save pain.
Going on the 2nd month and they still using excuses and blaming it on Covid! Sad and they have the audacity to offer a 20% discount for my next order! Ha! There will be no next order! I'm done!
Sorry for any inconvenience caused.
Would you mind to share us more details which can help us to locate the problem and improve our service?
We've already sent a private message to you, please check and we are looking forward to your reply.
First order and hopeful that I will be happy with the dress.
I like the Styles, it was my first time shopping with you. Maybe you can try offering petites. The out fit was for someone tall, and fuller figure.
I love the designs but sometimes the fabrics are not the best :)
Have not recieved but easy to order.
Ordered some stuff and have been waiting and waiting spoke with someone who said it's unavailable or that it's a pre-sale that's why I haven't gotten it shouldn't they tell customers this at time of ordering I'm thinking this is a scam.
Sorry for any inconvenience caused.
I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number?
We've already sent a private message to you, please check and we are looking forward to your reply.
It took too long for the clothes to come, the last item took almost 3 months, missed the occasion that it was ordered for to wear.
Language barrier issues, poorly sized clothes, terrible returns process
We are deeply sorry that you are not satisfied with the products. Upon checking, the return label is provided. Once we received your parcel, we will refund the payment back.
At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
Way too many convoluted options and charging for shipping? Consumers don't like that now days. Get on board and offer free shipping. Also, making us pay for returns is a total turn off. This is my first order. If it's not perfect, I'll never shop here again.
Prices change too often, shipping is by far too expensive!
I placed an order over three weeks ago. 3 items totaling over $100. Shipping $21.99. I received two items that took approx. 21 days. One blouse was missing, I paid $27.99 plus tax and shipping for the blouse. I was told to hang on, it was coming. The third attempt to find out status, I was told I was not getting it because it was sold out. I was upset that they were not going to tell me, I had to call them to find this out. I said I wanted my money back and they were only going to give me $20 and some change. When I complained she finally gave in and gave me $7.99 additional for "shipping" when I asked for my full refund plus shipping she told me "we don't owe you anything". The two items I finally did receive were cheap and nothing like the pictures. Before all of this, I was also offered a discount if I gave a good review so I am sure any good reviews they have was paid for. Do not order from them. Clothes are over priced, shipping costs are high and the customer service is appalling. Not to mention, you might not get what you paid for. These clothes were probably made in China very cheap and sold super pricey. Don't waste your money.
We sincerely apologize for any inconvenience you have experienced. I checked your order and I believe there was some misunderstanding. Our agent has canceled and refunded the unshipped item for you. The returned amount is the discounted price, not the original price. Because you've enjoyed the discount. So the return price is correct. I have sent you a message, please check and reply, and I will explain and show the item list to you.
At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs. Your comments will be submitted to the customer service quality inspection department, and we will review the handling of our agent to avoid such attitude problems from happening again.
Fun to to shwebsite has variety and reasonable prices but takes too long to receive the products. Im still waiting for the rest of the orders.
Shopping experience was good. The merchandise was a little snug, with it being a 2X, when I normally wear an extra large. However, the quality of the clothing was really good.
Dress to big, but took a chance because I thought that I would be able to return or at least exchange like most companies
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
We are committed to providing customers with the best possible shopping experience and will upgrade our service at the earliest possibility. We've emailed you the return label and once we received your package, we will refund the payment back.
I would like to return this order could you send me a return shipping label. These pants do not fit at all. They're very hippy and Too short.
Hi Brittany, our specialist replied to your return request yesterday, please check, and looking forward to your reply.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please accept our sincere apologies for any inconvenience caused.
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
If there is anything we can do to further remedy this situation, please do not hesitate to contact us and we will reach you at the soonest. Hoping for your kind understanding.