The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Awesome Clothing. The styling and detail is phenomenal.
I love this site! I will continue to shop with Stylewe!
I absolutely LOVE your clothes! They're very sophisticated and classy! I can't wait to receive my order! I will tell all my friends about this site! My little sister put me on to it and she was VERY satisfied with her order! The website is simple to use and very self explanatory!
I ordered several items on my previous order. Your sizes do not correspond with US sizes. I was told I could only recover 40% of what I paid. Your sizes should be listed at 2 sizes larger. I am 5"3 and 130 lbs. Your size small is a 4 US.
My only problem is the the time frame of receiving my merchandise.
I tried to return products. So difficult to get a return label. Will never use this website again.
I was pleased with how easy it was to place a order online
The time to receive the product was too long and to return it and pay is not worth it. I'll gift. It. Way too large. Your xl is a 2x big difference.
If I could give zero stars I would. I placed an order for over $100 over 30 days and the order still shows processing. I received 3 emails stating my dresses are sold out and if want a substitute. After making 3 substitution I still have not received any product. When I tried to chat with customer service the agent / robot responds with generic answers and never addresses the issue. This website is scam...do not waste your time and money. Now I have dispute the transaction with my credit card company to get my money back and all I wanted were a few dresses...
RIDICULOUS
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Found what I was looking for in my size. Great selection. The shipping experience was awesome!
So far service. Just received the the last item! Very disappointed - extremely large like the dress!
The website itself was easy to navigate and had good descriptions and good pictures if the items. However I did find once I ordered I did not receive any emails with all my order details including item order numbers for each item. I did look in my spam and did bot find any there either. I had a difficult time figuring out where to inquire of these things. I ended up,(after waiting a month) to contact paypal to ask for a refund. They inturn reached out and stylewe contacted me and all was resolved. I am still waiting on one item. Hopefully it will arrive soon.
Excellent choice and style. I love love Love several of my purchases and recommend Stylewe to friends and family.
The fabric design was not the same as pictured. It was turtleneck instead of mock neck.
The splits was offset on one side front and back instead of one on each side. The quality looked liked an item purchased from a very low quality store/Dollar General
Excited to see if what I order is what I get!
Not happy about how long it took to receive my merchandise
My experience has been very delayed delivery. Sometime it takes 2-3 months to receive an order. That is too long. Also, I think I am ordering an entire outfit, and only the top is delivered. It takes too long to receive items, so I don't bother ordering the bottoms.
It takes too long to receive items.
I love the choices in attire to purchase. So far that quality has been good on the items that I purchased.
Great selections.
My shipping was not free, the site shows any purchase over $129.99 Free Shipping, my order was 140.78 and I was charged $23.49 fir shipping. Please reduce the shipping cost from my order
Found exactly what I was looking for. The dress has vivid color and perfect
Love how easy it was to go from check out bank to shopping
I like the shirt, i am not familiar with the sizes, some larges fit and some XL. This was my first order so i was guessing
It was easy to find what I was looking for. The selection and styles are very similar to what I like.
I loved every items ordered, except the white button down top. I usually wear 2x when I order something online. So that's what I ordered and to my surprise it didn't fit at all ( too small to even close much less button). I don't like returning items I order online, too much hassle. So I guess I'm stuck with it.
It wouldn't let me use my sorry for delay coupon
This is my first time ordering from this site. Will let you know how it all goes.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
The measurement of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!