The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Shipping cost a little high for total.of purchase. Ive placed several orders and at some point shopping should be either free or discounted. Ive also made a return which was an out of pocket expense. For these reasons I will seriously consider ordering in the future
Very very Good*****************************************************
Thank you so much for the $20 cuppon
This is my very first order with your beautiful company
I'm so excited to receive this beautiful blouse
I'm sure it will be lovely n cool to wear
Hopefully, I have a new family to shop at
Thank you so much
Yes, this company has a big selection, good prices, and easy to find an interesting models. But some of the model is too small, another has too long sleeves, and the earrings look very cheap.
A big selection, good price, and easy to find interesting model.
Selections and quality of products are good. For ordering online, sizes are pretty close to true. Shipping and delivery wait times are too long. This stops me from ordering more.
Your system would not accept Eno, my secure payment card system from Capitol One. Check out was difficult.
I wanted to return 2 of the 4 items I ordered. There is no return label sent with shipment. You have to contact StyleWe online and ask for a return. They are supposed to get back with you within 48 hours. They never did. I went back to the site and went through Chat. I was told my request for return had been submitted and again I have to wait 24 hours to receive return approval. 24 hours has passed and I am flying out of town. I loved 2 of the 4 items but don't wish to pay for the remaining 2 items that don't fit. It shouldn't be this difficult.
Your system would not accept Eno, my secure payment card system from Capitol One. Check out was difficult.
The dress is very nice and the quality. It took very long to get here. Perhaps this is not your issue but you should let customers know this on your website.
Pleasant shopping experience great choices and the prices are good as well. I will continue to shop.
Shopping experience was great but the material is shinning and the collar rubbed on my neck, so I returned it.
Would have like to have these pant when I bought the top
Nt convenient to wait 20 days against pants ordered later arrive till have not
Received the casual long sleeve Hoodie that I ordered with the re urban turtle
Neck sweater.the recite even said unshipped item I sure would like to know when
I can expect the Hoodie since I paid for it'
Thank you for your feedback and sorry for keeping you waiting. The hoodie is on its way to you. You can check your package here https://www.stylewe.com/order-query
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!
Would have like to have these pant when I bought the top
Nt convenient to wait 20 days again
I loved the material of the product but unfortunately, I thought maybe I should select a larger size as I have ordered online before and sizes are small, but to my surprise, it was a bit large. I will keep it but I will be ordering a smaller size next time. Love the colors and as I said, the material. The fit just wasn't right, but overall, a good experience. I
The service was great. The items arrived intact. It seems there are no styles for men
Easy to shop and purchase the two blouses. I was quite impressed with the sizes. They were similar to other clothes I already own. Now that I know I can trust the sizes, I'll purchase more.
I was supposed to get free shipping, you charged me shipping
The shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now, it`s $129 after discounts (excluding final sale items and pre-sale items).
Four pre/final sale items in your order are not eligible for free shipping, so a shipping fee was charged. Sorry for any confusion.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!
One I love the clothes I have not received my first order yet I'm hoping it's just as shown in the picture online and the clothing is very fashionable and beautiful very stylish and that's what I like something very different then I'm use of seeing.
So far, I haven't had a concern. This site is new to me; I'm not sure what to expect of the product. When I receive my item, my first impression will let me know if I should continue to order items. I actually forgot to use my $5.00 off coupon. Would you/Could you apply it on this selection?
The dress I ordered is poor quality, material cheap, and way too small. The return process is horrible!
Bad experience I bought a dress couple of weeks ago to wear for a wedding and it is still in processing mode. By other side after purchase and pay for a dress and a blouse received notification that they were out stock. Not too good experience overall.
Very disappointed!
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve our product quality.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!
Stay safe and have a good day!