StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent choices, high quality, excellent sales support and fairly fast delivery.
I absolutely love Stylewe. The clothes are elegant, fun, sexy, unique and perfect for women of various sizes. Thank you
I love your company's website clothing. Truly enjoy my shopping experience
I love the unique options for clothing on your website. I have been a customer for years. StyleWe "never" disappoints. I pray I love the items I "just" purchased a few minutes ago.
The shopping aspect was fine, but there was an issue on the site when it was time to check out. Pray everything is okay.
It takes a long time to receive your order. I ordered on May 5 and am still waiting for part of my order to arrive (tentative date June 18). That's almost 6 weeks.
The service is exceptional. The representatives take a personal interest in assist you with your needs. However, some items can be hit or miss. Although I ordered a size up, the items were still too small and short in length.
Was easy to order. However, had problems locating one item but found it and as a first time shopper it did not take the "News" promotion code you are offering. Please add your promotion code to this order. Thank you.
It's easy to place an order but it took along time to be delivered
Love the selections and quality. The fact that some items are still process over a month is not good.
Have nice clothes but the zipper on all the clothes break. Would love if they use strong zippers instead of the flimsy ones. I have 3 outfits with zipper breaking after just wearing them once. Disappointed with that. Also returning is a pain. Not offering free returns is a bummer. Paying $17 to return a $22 outfit does not make sense. Also not being able to return for outfit being defective after one wear is a dud. I may not be shopping anymore since these experiences are not appealing to me
Shopping experience was fine; product is beautiful; great selections!
Great variety of stylish clothes! Pants/trousers are very true to size (ensure you check the size chart for EACH item of clothing, even those in a set!). Getting orders could take a while & getting part of a matching set in separate orders, sometimes weeks apart, requires getting used to.
Great pricing; great styles
You guys should have an area where customers can write reviews and upload pics with the items. It would make it easier to order size.
Nerve wrecking because expected delivery of my order was 06/09 and I was leaving town on 06/06 for my daughter's 06/10 wedding where I would be using the dress received the item on 06/02..
My order has still not arrived after over a month since purchased. There is no phone number to call and no help line to ask about the order. Their help line only lets you look at preset questions, they do not answer questions pertaining to your specific order. Very bad customer service.
Listen if you order you will be sorry. It appears they make one outfit for photos to be used in advertising and a whole something else garbage to sell. They trick you in offering free shipping on orders over $100, but when that junk make it to your home and you see that it looks NOTHING like the photos. Oops! Guess what when you want to send it back and you will want to send it back, you have to pay to ship it back. Please listen this is a hot garbage mess and down right criminal. I don't know why the FTC and FBI is not investigating. Did I say a hot garbage mess?! Order if you want, you'll be sorry.
Very customer friendly website. Exciting shopping experience.
Web-site very easy to navigate.
I enjoy shopping online, and your item detail is on the nose.
I haven't been disappointed with any of my purchases
Very easy to order items is explained everything and very professional
It took a long time to receive merchandise; it took about 25 days to get the dress
There is still one item missing from my first order that I placed on April 30th I contacted you guys and the young lady who waited on me told me that she had sent my request to the logistic department, it's been over a month and am still waiting for my blouse. The item was to be delivered on May 22nd the description is as follows: Loose Urban Abstract Crew Neck Long sleeve Mid-long Blouse.
I placed another order for some new items I really hope that nothing will be missing from that order got an email stating that I should be receiving the items by June 22nd but my blouse from the previous order is still missing.
*******@hotmail.com
HBB*******
Verbenia Miller
*******444
This is my fifth request to return the Merchandise, and I haven't received a response from Stylewe, that I had submitted to Stylewe several times. I have also attempted to chat online 06/066/2023, and I was cut off the chat line by you all, and I tried to reconnect, but it failed, and I have also emailed Stylewe as well. I would like get a response from Stylewe. Please respond to my request. 06/04/2023
Please respond to my request. 06/06/2023
Please respond to my request. 06/07/2023
Please respond to my request. 06/12/2023
As of 06/15/2023 NO RESPONSE TO MY REQUEST
I have several Merchandise items, that I trying to return that I am very dissatisfied with or just cannot wear the items.
Your return is the worst I have come across. This is true, up till now I have no communication on the dress I returned.
Orders take for ever and there is no communication from StyleWe whatso ever. It's like they do'n care.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We are deeply sorry that you are not satisfied with our product.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
As per our policy, customers are responsible for covering the shipping costs associated with returning items unless the item is defective or we made an error in shipping the wrong product. We understand that this may be an inconvenience, but it is a standard practice in the retail industry.
If you have any questions or concerns about your return, please do not hesitate to contact us directly at services@stylewe.com. We will be happy to work with you to ensure that the process is as smooth and easy as possible.
Anyway. Thank you for your feedback. We are committed to improving our service to make it simpler and more precise for customers to select the correct size.
Best regard,
STYLEWE