StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Impressive Quality... I like the blue dress I bought so much. It is designed by my favorite fashion designer. Exceptional quality item truly cheerful! Above all, no girl will wear the same dress as me. "
I ordered three dresses and received them in four days from China. All of the dresses where beautiful and just as shown on the web site. I ordered two in medium and one large, I read the measurements very carefully. The two mediums fit perfectly the large was much too tight. I kept one, since I really didn't need the other one. I followed their directions for returns and had no problem. Received my credit in three days just as they stated. I was pleasantly surprised to have no problem after reading the reviews. I was either lucky or Stylewe has listened to their critics. I will definitely order again. The clothes are beautiful, I just wonder what the conditions and salary the people in China get for making them.
I've heard a lot about StyleWe, and I decided to give it a try. To my surprise, my experience with them has really encouraged me. This's my second time of shopping and each time was awesome. They have great stuff in their store for ladies. I ordered a dress few days ago and to my greatest surprise I got it yesterday. The delivery was so fast and cool. I think they have a very wonderful customer relation. The dress was neatly packaged as usual. The dress is affordable. Love it!
My friend introduced StyleWe to me recently after she had a great experience with them. I saw a nice dress with her and she told me she got it from there. I saw the same dress in their store and I placed my order. Infact, I met the dress the way it was described in their website. I'm so happy with the quality and the sowing. It was perfectly sown and the materials were of great quality. No wonder my friend always make great comment about them. Of course, the price was reasonable. I got great value for my money. I will definitely shop again. Great experience.
I ordered three dresses from StyleWe. Two arrived and were far too small (their sizes are ridiculously small). I requested a refund and return information on-line, as they instructed, and also asked that they not ship the third dress, which was unlikely to fit, and refund that as well. I did not hear from them in 48 hours, so I emailed them asking for the return info. Still nothing. It is now two days later, and I have just received an email saying they shipped the third dress. Now I will have to struggle to return this dress, too. Don't order from this company - the clothes won't fit you unless you are as waif-like as the models in their pictures, and you won't be able to return them when they arrive.
An update... I did eventually get the return info for all 3 dresses, and have only just gotten my full refund today. I have upgraded my 1-star review to a 2-star review. While the dresses I received were very pretty, the sizing is still way off, the returns process a hassle, so overall it is still a below average online shopping experience.
AMAZING! - I love stylewe they are very true to size, affordable and fantastic quality. After seeing some bad reviews, first I hesitate to order but I thought to give it a try and the result is just amazing. I will always shop with StyleWe as now they are my number 1 fashion store. There shipping is very quick and there packaging is great.
Give it a try!
I really satisfied for your services, from the shipment and the customer services are really impressive, because once I made an ordered you always there and assured me that my orders will be received. Thank you all!
I ordered a dress and the color has a braided embellishment. It arrived and it's all fraying. I wanted to attach photos but I guess that's not possible.
The fabric is silk and it's beautiful but the entire collar is fraying.
Also the sizing isn't quite right. The arms are very tight. I think this company is in China or Sinfapore and they don't make their sizes to fit properly. I gave it one star only be a use the fabric is pretty. Too bad the manufacturing of it is so poor!
Overall I'm very dissatisfied.
Hi Elizabeth, Upon checking, we have sent the return details and attached a return label to your email. Pls have a check.
We would like to offer you 2 option for your return.
1). Cash refund. You can mail the item(s) to our return center for cash refund.
2). Credit refund. We would offer you store credit for the return item(s). If you choose to accept the store credit, as a valued customer, we would like you to keep the return item(s) as part of your compensation.
Pls check your email, and tell us your option.
I'm a loyal customer of yours. Great customer support, great stuff, great designers
This shopping website was fake. The first thing is shipping costed too long and I don't know what the reason the post office can't deliver for me. And the dress's color has too much difference between the one on the website. I was so disappointed and angry. Never buy clothes from here.
Hi Betty, as checked, we have sent you the return information to your email, and I just re-sent it again, pls check your email and pls also check the recycle bin, we noticed that some emails with attachment may go to the recycle bin. If you need any help with your return, pls feel free to let us know.
Was incredibly nervous after seeing all the bad reviews AFTER I ordered my dress but it came within days of ordering and it was exactly what I thought it would be... it fits fine - it's very pretty. I'm not sure the fabric is entirely that of a 110.00 dress but it's perfect for what I need it to be. It was packaged well and I had no issues. I was honestly expecting rags to show up on my doorstep a month late and that certainly wasn't my experience. I'd absolutely order from them again based on this experience.
We contacted Customer service and in 48 hours we received information where to send our returns and later I got an email confirming the refund will be given to the credit card.
Thank you!
Soledad
Just got my order but was 3-4 size too small (after follow their size chart) so item was not the same size as described on the size chart
Also one item was wrong dress, after emailed them, did not say I should pay the shipping or not, just tell me to send back, not apologize
I really love their dresses, so pretty and unique; but for the plus size customer, not much choice at all
Majority of their dresses are Asian size and are very very small, I will suggest 3-4 size too small
Order no. 3U*******
HI Ada, We have sent you the Return Authorization, pls check your email and return accordingly.
The dress I got was adorable but waaaaaay small! I ordered a 12 and it wouldn't even fit a child. I submitted my return and got an email saying I would be contacted within 48 hours with return label, etc. I have yet to hear back. Emailed again today to follow up. A bit nervous!
Update: 4/11 A few days after writing this review I was contacted by StyleWe with the shipping label and apology for the time that had lapsed. They sent me a new label, but the return process is pretty silly. I have to go and pay for postage back (which happens every now and then with different companies) but then need to email them back with the tracking number. They recommend taking a picture and including that in the email as well. Definitely weird. Wouldn't use this company again based on the experiences I have had thus far.
Hi Megan, we sent you all the return details to your email, pls check it and return accordingly to get refund, any more questions, welcome to contact us for help, have a nice day.
If you are looking for unique dress collections, then stylewe is the place.
On Dec, 2015 I ordered GYALWANA dress.My Sub-Order: NO *******. Order # CL*******. I didnt like the dress because of the poor quality and sizing.The dress still in the original packaging.
I submitted many times in last 5 months a Return/Exchange request and I get a reply saying I'd be contacted within 48 hours with a return address. I 've heard nothing back. In reading these reviews I found out not just me unhappy with the purchases and representative could contact customers. I really need return the dress. I hope someone will respond to my request.
Dear Onya L. Just checked, our colleague Echo replied you on Jan 24, the next day after you requested return, wa are sorry for this. And I just sent the return details again 2 days ago, pls refer to the return details and return it accordingly. Normally we accept returns within 30 days from the delivered date. We will make an exceptional case for you. We are looking forward to your reply.
Best.
StyleWe
WRONG SIZES AND NEVER GET REFUND BACK
I received my clothes size all wrong. I returnd them back until now it's been three month already, I still didn't get my money back. I keep e-mail them and they keep saying "we will handle the issue refunds as soon as possible. That was terrible experience for me.
As this order has exceeded 60 days to refund directly, we will contact paypal to help issue refund.
Pls wait 3 business days for your refund. The refund will back to your original paying method. If you still did not receive the refund after the given day, pls contact us asap. Thank you for your patience and the tolerance with us to settle this matter.
I bought a dress on 3/11 and the status on the order was "Processing". On their site it said it should take only 3-5 days to process and then they would notify me when the order shipped. I contacted them and I got an automatic email back saying they received my request and that they would reply within 48 hours but I've gotten no response and it's been over 48 hours.
I don't know about the quality of their dresses but I know horrible customer service.
Just order from Mod Cloth, at least their customer service responds quickly and helpfully. I've gotten 2 mod cloth orders within the time it's taken them to not reply to anything.
UPDATE: Stylewe has finally contacted me back and given me a tracking number but it looks like my package is in Romania? I was not notified it would take this long to arrive and I'm still waiting for an ETA.
Dear Liz,
We are sorry, as checked, this order was sent out on April 3th with tracking number CO988734825RO by USPS. We just checked for you, there is still no update for this package, we are now contacting the shipping agent about this package, we will let you know immediately after we get the reply.
Any more questions, feel free to let us know, we will happy yo help.
Best.
StyleWe
I am trying to return the HORRIBLE items I purchased, totally nothing like the picture on the website. I have emailed the address stated on the website ( that also says allow 24hrs for a reply) still nothing. The items I purchased are unbelievable and tacky. There is no phone number for your company and everything is run through a email address. I need to know how to return these pieces for fabric because it is so poorly sewn together. Unhappy customer. I will never order from this company again, such a rip off!
Dear JAN D.
Can you tell me the order number so that we can help?
My order numbers are ******* and *******. I paid extra for shipping on both orders to get within 7 2-5 days. I am very concerned after reading reviews that if will not be here for a wedding this weekend.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have sent the return details to your email (dflynn.mba96@london.edu) 5 days ago. Pls have a check.
We would like to offer you 2 option for your return.
1). Cash refund. You can mail the item(s) to our return center for cash refund.
2). Credit refund. We would offer you store credit for the return item(s). If you choose to accept the store credit, as a valued customer, we would like you to keep the return item(s) as part of your compensation.
Pls check your email, and tell us your option. We promise you we will settle this matter at the best way we can.