StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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It was a great shopping experience. They have just awesome customer service and I have loved the alluring designs of their dresses. The thing I loved the most about them was their quick shipping.
I am a first and possibly last time customer if someone does not get back to me ASAP. I placed my first order on 04/09/16. It is supposed to be being shipped and arriving soon and not only is there no tracking info, I have emailed customer service now several times, and no freaking response. I will cancel payment if someone does not get back to me by tomorrow.
I ordered a dress, received it quickly. It pretty much was what I expected but was supposed to be an XL. I am a size L so I ordered up a size to make sure it would fit. The dress would be comparable to a S or at best M. Sleeves are tight and bodice is tight. I think they have some fun lovely things but they really must start making them to US body standards, not Chineese who typically are smaller.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
Thanks for your help.
What an awful business and even worse customer service I have ever experienced! My $194.30 are being withheld from me. I not satisfied with three of the dresses I recently purchased. I requested to return these online over three days ago so I can get a refund. I am unsatisfied with my purchase and am unable to return, since you are not providing me the address to return it do. I would like a refund, immediately.
Upon checking, we have settle this with you by email.And the refund is under processing, you will get the refund in 3 business days. Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
Have a nice day
I order these dresses for my daughter's wedding and grandson's graduation. They were way to small. I always order a size 10 and these were suppose to be 10-12. Now I am having trouble returning. I have sent emails requesting the information and label but they keep telling me to use the button on my order. This has not worked. I've e-mailed them 4 different times and the same response comes. This was an order over $350. I am frustrated to say the least.
Dear Cathie, Sorry for the unsatisfied.
We just re- sent the return details and attach a return label to your email address at :cathiewhipkey@gmail.com
We would like to offer you 2 option for your return.
1). Cash refund. You can mail the item(s) to our return center for cash refund.
2). Credit refund. We would offer you store credit for the return item(s). If you choose to accept the store credit, as a valued customer, we would like you to keep the return item(s) as part of your compensation.
Pls check your email, and tell us your option. We promise you we will settle this matter at the best way we can.
Any more questions, feel free to let us know, we will happy to help.
I was looking to purchase some nice looking dresses and was going through this website last week. It had a convenient and user friendly interface, so I got the opportunity to browse through all the available categories without any hassle. They had some impressive dresses as well. I placed the order for three different dresses and they came within a couple of days. I was impressed with the quality as soon as I got them to my hand. If you are looking for a place to shop for dresses online, you need to consider this!
Returned and received confirmation that they got my dress, tgat was on 03/29... it's April 11th and I have sent countless emails about where my REFUND?! Lanny I swear she won't respond saying where my money is! One word: SCAMMERS
Sorry for the late reply. Upon checking, the refund had sent. Please kindly check your paypal account to make sure you receive the refund. Transaction ID of refund is 0R184986G01200120.
Sorry for the delay to refund.
Any issues, plz let us know.
I paid for faster shipping and it arrived 6 days later, shipped via UPS. I was nervous because I sent a message through their website asking them to be sure to rush the order. I got an automated response that someone would respond in 48 hours and then about 48 hours later got another automated message that they were sorry I was unhappy with my order and gave instructions about how to return it. So I knew it would be difficult to communicate with anyone. I messaged the company on their Facebook page asking them to rush the order (and provided the order number) because I had a deadline (my daughter's prom!) and they responded immediately with the UPS tracking number and it had clearly been shipped earlier. I was so relieved and it arrived 6 days from the day I placed the order on line (I paid extra for faster shipping)! The silk dress was very wrinkled because it came in an envelope but we CAREFULLY ironed it out and it is beautiful! The size was exactly what we expected based on the measurements provided. The designer was MOERKERR. Good quality for the price and my daughter is thrilled with her dress.
I placed order in the beginning of February. It arrived middle of March. I complained and asked for return directions. Sizes are not regular at all. Material is not good. Never got any answer from customer service! I will dispute charges on my card. That is only option they left me to do.
Sorry for the late reply, as we were experience system error, some messages failed to come in, we probably missed your return request, we are sorry, I just sent you return details and attach a return label to your email address at :ssosic@atlanticbb.net
We would like to offer you two choices for your return request, you can return for a full refund or the same amount of store credit without return the package to us, pls kindly refer to the email and tell us your choice, thank you very much.
I did get my refund from Stylewe so i think this site helped to get their attention-so never give up!
Hi, HELENE,
Sorry for the delay reply.
As I checked, we have sent sent the Return Authorization to you, pls have a check and return accordingly.
We promise that we will try our best to help you settle this matter asap, I will wait for your return tracking number/copy of return receipt, or a picture of the return package by email. Then we will process your refund.
Thank you so much in advance. We are looking forward to your reply.
. Here is my Order Number ******* that was placed on 4/6/2016 and got an e-mail right after stating that the shipping information will be e-mailed once the dress is shipped. And it was stated during the checkout process that it is going to be shipped in 2 to 3 business days. I didn't get any shipping information so decided to e-mail them and ask for it. So far I have e-mailed 5 times and non of my e-mails got a response back from this company, even though the first one was responded back with "our customer service rep will respond back to you in 48 hours. It's been more than 48 and I really need to know when will you ship and when will I receive this dress, because I need it for this Friday 4/15/2016. It will be a complete disaster if I won't receive it before Friday.
Sorry for the late reply, as we were experience system error, some messages failed to come in.
Your order was already shipped out. Tracking number is 1Z010R8R0493456467.
You can track it in www.ups.com. It will take 3 to 5 business days to deliver after shipping out. Upon checking, the parcel was delivered on: Wednesday, 04/13/2016 at 1:59 P.M.
Have you got it? We are looking forward to your reply.
It has been 4 weeks my package still not arrive yet!
There is not customer service number to call.
Awfully bad experience.
It's June I still don't receive the dress, neither a refund, spent hours and hours trying to get hold of them, I would give their customer service a negative rating if there is such an option!
Sorry for the late reply. Upon checking, the parcel was failed to deliver due to the Addressee Unknown.The tracking number is 9374869903500852772538, via USPS.And now the parcel was returned to the US warehouse in NJ. Could you pls contact the USPS to check for you?
I have shopped online many times from different vendors. I read online about Stylewe and made my mind get experienced with Stylewe. That turned out to be a good one. They have a huge collection of trendy and classy products with reasonable prices. I ordered two dresses that got shipped to me in less than a week which was earlier than the estimated date. I also have to rave about the adorable packaging and my order was nicely packed in it. It definitely put a smile on my face and I liked the products that I bought from here. Everything promptly delivered and was according to the description. However, the fabric quality was fine and you can hardly found better quality than this at such a reasonable price. I have had experience with many online retailers and I can say that Stylewe is the best. That is the reason I am shopping only from here now. I have never ever had a disappointment with Stylewe and will remain to utilize them in the future. All I can say about the Stylewe is they're Fantastic! They're the very best! And all joking aside.
The experience is great and the end product is exactly what I expected and price point is very reasonable.
Really outstanding experience! The dress fit as perfect as made for me. They deliver it so fast as i wasn't expect. They are the best, if you are looking for a beautiful and affordable dresses.
Honestly speaking, I have never shopped online before Stylewe, Formerly, I always though how people manage to shop online when they don't have experience watching it live in their hands. They don't even know the quality and build of the product. What if the quality wasn't good enough?
But in fact, my online experience at the Stylewe completely changed my mind and wiped out all my fear. When I shopped for the first time, I ordered a dress and the Culottes Pants. I was really shocked at the price but also was curious about if I would get quality stuff for such a low price. I had no time to go out for shopping and waste too much time in selecting, trying and finding outfits of my imagination. I got my order in just 8 days, which was much faster than I expected and I was really happy that the dress was far from my expectations. And both the dress and the Pants fitted best. It made me happy to see what I have bought. The fabric was good, stitched clearly and the design was quite attractive. From the time, I will definitely buy online; at least from Stylewe. Because this was my first and good experience.
I'm not sure why there are so many complaints about returns? All I had to do was send an email request... a polite rep replied with a return code, which I included inside the box and also wrote on the outside. At USPS, I snapped a photo of the box after the postage had been affixed, and attached the pic with my email confirming I'd shipped the box. They refunded my money within 2 or 3 days, possibly before they'd even received the actual box. Very easy to work with, IMHO.
They have a truly unique selection, so I will try them again. Neither of the items I ordered looked right on me, but they looked like the photos and the sizes were right. Order a size larger, perhaps... go by the measurements chart.
After placing 2 orders with my Amex card I attempted to order more styles, thinking I had found a great new site. The website would not allow me to use my Amex card, even though I had just used for 2 prior orders and I was forced to use PayPal. When I received my shipment 5 of the style were equivalent to a Small, even an Ex Small, not the Mediums and Larges I ordered. When I went back to the site to submit the request, using the Exchange/Return button, it had the order it would not let me process with my Anex card, Order #3T*******, not the order that was shipped through PayPal, Order#3U*******. This order number does not appear on the website under My Orders. I immediately emailed *******@Stylewe asking for assistance and through Contact Us on the website. The email response I received directed me back to the website Returns/Exchanges button, which I explained I can't use because it shows an order hat was not processed, not he order that was shipped and charged through PayPal! This whole experience has been frustrating, from placing the order, to the shipment I received and the return process. And let me add that I paid $36 for Express shipping, which promised 2 to 3 days. It was NOT express and when I questioned hat I was told it's 2 to 3 days from the time they actually pull he order which can take a week. Not what the website said. Beyond misleading. Now I understand why they don't want you to use Amex. If I had I could simply submit a claim and they would handle it. Something Stylewe does not want. This order was over $700 with shipping. I want to get his resolved as soon as possible.
We found that the #3U155086 was placed under another account: Pls rey to log in this account to find this order: flutterstyle@gmail.com
Normally we need 2-5 business days to prepare the order and 3-5 business days for express, we receive your order #3U155086 on 2016-03-30 most items except one were delivered on 04/06/2016, so these items you received are under Estimated Delivery Time. We will refund partial refund as one is still not be delivered. We will arrange shipment for the last item on April 14th, if you would not want to wait, we will help you cancel this item immediately, we are sorry for this.
I think this is a business selling right out of a chinese factory. If they were honest, they should share that on their website. Many people want to know that in advance. I did not buy from them since I looked here first. Sick and tired of the chinese factories stealing business away from american desginers. Stealing our designs and then selling them on amazon and ebay. If trump wants to do something... Charge chinese sellers on amazon, ebay a huge fee to register with these sites. Don't tax us but make them pay a fee to sell to our market. I think about 1,000 sounds good for each account on ebay and amazon. It will prevent the chinese from throwing up these scam shops fast that are like parasites on the american consumer.
Dear friend, sorry to hear that, did you run into any trouble while shopping with us? If so, can you pls tell us your issues, pls also tell us your order number, we promise we will try our best to help you solve the matter asap, thank you and have a great day.
I was simply bowled over by the range of garments available on the StyleWe site. There is wide diversity of products that range from dresses, tops, knitwear, outerwear, skirts, pants, and jumpsuits. I wanted to get a dress for my friend and ended up buying one for myself too. The garments include minute details such as material used, fabric, print and neckline. In fact, the product details also include shoulder length, waist length, sleeve length, etc. in inches so that the product forms a perfect fit. The collection is unique and very stylish. The best thing was its speed. I received the order within 10 days of ordering it. I have become a devoted fan of StyleWe and would continue to make purchases from the site.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Dear Crystal, Your order was already shipped out. Tracking number is 9981733064.
You can track it in www.dhl.com. It will take 7 to 10 business days to deliver after shipping out. Normally We will notify you with a tracking number once it is shipped, pls note to check you mail box and especially the junk folder. You can log in our website to check the tracking number and order status as well.