The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
But I know I am not the only one investing on fashion wear. Well! What brings me to Stylewe is fashion. I find this online fashion store to have created a platform where designers meet modern women who have a taste of true fashion. I am here every season, year round. But I will be quick to say that it was difficult to imagine that any online store not even Stylewe can stock affordable and high quality maxi dresses without them running out of stock. Even though it took me a while to choose the best dress, I delayed because of inability to choose from a variety of many excellent ones. This time around, I can say Tetelee, the Embroidered Chiffon Maxi Dress in a new family member. Lot more will be joining it in my wardrobe soon, but I am sure I wont find it on stock. Forget about thinking of shipping issues, think of something else because Stylewe delivers on time. That is also fashion you know! Without any complain to put across, I will spend significant dollars here for some time.
Printed Silk Linen Tunic Tops is very comfortable tops. Perfect for day-to-night styling, it will pair effortlessly with slim trousers and patent brogues. I always purchaced this types of tops in StyleWe website and specially thank you StayeWe for their best collection.
This dress was all that I could have wanted. It fit perfect. It feels great on and it feels like a high quality dress. Silk product is lightly misted with water, it is placed face down on the ironing board and covered with a press cloth. This dress is very fashionable. Thank you so much "stylewe.com".
Sizes are not accurate. Size oo is larger than should be. The material is quite good, but the quality of the sewing is poor. My dress had threads hanging from it. I paid $90 for the dress. The quality is not worth the price.
StyleWe not only focus on color or design but also the quality of the fabrics as I gathered experienced from them. Last one year I bought four dresses and all were fully okay. You maybe buying something with very cheap from other platform. But you have to think about the quality first! You may think StyleWe products price is a bit high. Yes, you are right! But you have to calculate the quality also. If you buy something with 60 dollars and can only use two months (!) and buy something with 70 dollars and can use eighteen months! --- Which one is better then?
I ordered 2 dresses from StyleWe and was so impressed with the wonderful sewing and workmanship that I will definitely be purchasing other items. One of the things that I really love is that you do not find these fashions in local stores. I received so many compliments on the linen dress I purchased when I wore it to a wedding that I will definitely be shopping at StyleWe over and over again.
Barbara
I ordered a maxi dress, which was delivered to my house in exact 10 days.
I love the dress. It fits to the size like a glove.
I'm 5"5 and 124 lb. I ordered small and it was perfect.
The only caveat I find is there is no tracking provided to you.
So you wouldn't know exactly which day the shipment is coming.
They keep you updated through emails but tracking number is not provided.
Although they use TCS via DHL.
The dresses are little pricy but I couldn't find similar products and nicer fabric anywhere else. May be if they can start sales event. I'd get so many dresses :)
This is my first time to order from StyleWe and I am very impressed. I love my dress and it fits perfect because I love the way they give the measurements for each piece of clothing rather then an 8 is this, a 9 is this... I am big up top and these measurements are very important to me when ordering my size. The quality is great, shipping great, I love their unusual fashions. I will ordering more unique clothes from them in the future.
I recently bought dresses from StyleWe and I was so impressed by the quality of the products. I love how they promote independent fashion designers rather than the big name ones. The dresses I bought were so unique and looked one-of-a-kind. I wouldn't have to worry about bumping into another person wearing the exact same thing! The prices of the stuff they sell are also just right. Ordering was such a breeze and my items arrived way earlier than I expected them to. All in all, a great shopping experience. Will definitely be buying from StyleWe again real soon!
I've been shopping here for half a year now, and I will definitely continue to shop here for unique and fashionable clothes. I've gotten compliments on everything I've worn here. I'm actually wearing a shirt I've gotten at StyleWe right now!
At the ripe age of 43, I pretty much know what to play dress up with (in fitting rooms at actual shops) and what I know works with my body type if I order online without the actual dressing room experience. 1st, I read the sizing for the garment I wanted, the designer SSRZ and the style, a shift dress. YOU must read all sizing for each style even if the designer is the same! Based on the recommendation I ordered the XXL which is considered an 18-20 'American'. Okay 1st as an American I can tell you that I once wore an 18-20 but am now a 14-16 and this dress pretty much fit what I would consider a 14W or 16. Calling it an 18 is pushing it considering the 18 pants I bought from Lane Bryant are super saggy now that I lost some weight... Aside from that... the dress I bought had a pattern so I of course was concerned - "will I get the same pattern I saw online?" I did! The dress was identical and was very pretty and flattering. The dress however was sheer so it came with an under-slip. My only beef with this was that if this slip was super snug for the size it claimed to go with... it was a bit more snug than I would have expected and MUCH MUCH Shorter. The under shirt is thinner quality compared to the ones I have from Lane Bryant which are sized a 14-16 and graze the body perfectly for me... I would have ( for this price of $109) preferd a gauge and fit like that AND at least 3 inches longer! This was one bend and twist from displaying my business, however the actual dress went to just above the knee as advertised. Would I wear it just as received? Perhaps, if I lost 20 more lbs which would put me at a size 14 and misses this advertised sizing by a mile1 The only way I would wear this now is with either Opaque tights or with a cigarette pant. I will keep it because I did appreciate the originality of the design and it was priced competitively as similar items as made in China garments sold in big name dept stores. Was interesting that the garment had a "made in China" label yet origin of shipment was Singapore.
Dear Leyla, thank you so much for your reviews here. We use Singapore DHL to ship our packages, that is why you saw the origin of shipment was Singapore. Due to many of our designers are not from US, so the size system would be vary from US, it is better for you to refer to the size chart where you can find it under drop down area of product details. The measurements are taken directly from the garments. Some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etcit will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details. We are hopping to see you again at stylewe.
I place an order on 4/12/2016 at 11 am est after seeing all the reviews on line I decided to cancel my order at 9:40pm est on 4/12/2016 I sent an email to cancel order # 4c*******. I also contacted pay pal and my credit card company I just receive an email back about sending me the order I do not want your merchandise I need you to cancel the order
Dear Customer, the refund has been issued back to your original paying method, pls check and confirm receipt. Hope to see you again st StyleWe. Have a nice day~
This online fashion boutique has unique pieces at super reasonable prices and I love that there is always new stuff coming in every week! I especially love the selection of cute dresses here; I've bought two dresses here so far and I'm looking forward to more cute finds!
I couldn't resist buying their stuff! I had ordered 3 items last month and regretted it afterwards seeing all the negative reviews. So I kinda had low expectations... then 1 week later, the items arrived in good conditions. 2 of 3 the dresses were exactly like shown on their website. I wore one of them to a wedding. One of the dresses was obviously not great but hearing all the bad reviews about returning policy, I decided to just keep it. Then I ordered another dress from the app. This time I got the items in 4 days and the dress is very nice. So I hope they will continue to be what they advertise so I can keep buying unique style from them!
Recently I bought a fancy dress from www.stylewe.com online web site. I am glad to tell, that dress fits me very well and it was well made and finishing was so admirable. Also it has a great quality and price was so reasonable and matched to the dress description. The most important thing was I needed the dress in time and they sent the package to the time and they didn't disappointed me. They have a nice live help service, we can ask our questions and get over with it. Also they are very kind and response quickly we won't get late.
I've been online shopping in many web sites before but this is the First time i bought a dress from this online website. I gave them my measurements. After receiving my dress I fitted on that and I was very impressed as they have made it to the exact measurement. So I recommend this site to everyone who are willing to buy dresses online. They guarantee your satisfaction.
I ordered a dress from StyleWe and I was a little concerned about what I would get, when the dress arrived it was beautiful, exactly like the picture but the size was way off.
I wear an 8/10 so I ordered a Large and when the dress arrived it was more like a size 4 very small, my arms wouldn't even fit in it.
The shipping did take a long time but the item was GOREGOUS just not sized right.
The return process was simple and the customer service people were very nice.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check?
We valued your business and we will try our best to help you resolve the problem.
Thanks for your help.
I ordered a coat, which I love, from StyleWe over two weeks ago. There is a slight flaw in how the pattern matches in the front, so I have tried numerous times to contact their customer service department to get a return/replacement. Every e-mail I send is returned with an auto-answer that someone will get back to me within 48 hours, but no one ever does. So far I am stuck with a coat that I can't wear and I'm out $128! Stay away from this company if you're smart!
Sorry for the late reply, as we were experience system error, some messages failed to come in, we probably missed your return request, we are sorry, I just sent you return details and attach a return label to your email address at :Ollielollie11@gmail.com
We would like to offer you 2 option for your return.
1). Cash refund. You can mail the item(s) to our return center for cash refund.
2). Credit refund. We would offer you store credit for the return item(s). If you choose to accept the store credit, as a valued customer, we would like you to keep the return item(s) as part of your compensation.
Pls check your email, and tell us your option. We promise you we will settle this matter at the best way we can.
I ordered two dresses. Sized up, but I guess I'm smaller than I think - should have stuck to my original size on at least one. The other was labeled as a midi dress but was actually a top and skirt - so not labeled right on the website. Quality seemed good.
I've been trying to reach customer service with questions about returns for 1 week. I got a generic reply about returns after 5 days (not well written, either), but no answers to my questions. Trying again, but I really wanted to hear back so I could reorder in time for the dresses to arrive before a trip. Unclear if the return shipping charge is per dress or package. I'd order 5 next time and hope at least one works out...
Update: FYI - Return shipping is literally just paid by customer, so however much it costs you to get the package to their US return location.
I've decided NOT to reorder now, though, because they were unwilling to upgrade my shipping to expedited. The slow customer service put the window for delivery on a reorder too late to arrive by the time I needed the items. Not worth $32 to have dresses of questionable sizing sent within the week, when it's likely I'll have to return some or all.
Sorry for the late reply.As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding.
Upon checking, we have settle this with you by email.And the refund is under processing, you will get the refund in 3 business days. Please kindly check your account by then to make sure you receive the refund.
For the shipping: Upon checking, you choose the standard shipping, not the express. Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping). If you want to change it for express shipping, you need to pay for the shipping charge. And you have placed order in March 28th and the parcel was delivered in April 6th.It's normal to take a week for your standard shipping order.
Pls understanding.
Looked at the size specs carefully, ordered a sweater, it arrived 3 weeks after it was promised, it was too big, the return process was cumbersome, they promised me a refund, and through poor communication the issue dragged on for another month-it really is a headache that they don't have a way to contact them except through e-mail.
Sorry to reply late, as we are having extremely high emails volume, hope you understand.
About the delay of our Customer Service's response, we are getting better and better every day. We have more staffs to help our customers with their shopping experience on our website. To give faster solutions to every customer who needs help, GREAT NEWS! We will have a night team which will stay up all night to reply our customers' emails in the end of April and also open a live chat to give instant assistance to our customers.
We appreciate every attention and suggestions to help us grow.
For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements
Any more questions, pls don't hesiate to let us know, we will try our best to serve you.
The best thing about StyleWe is that they have a huge collection of dresses and other fashionable materials. The price and quality of the product are far better than Scam websites. Highly recommended if you are frustrated with Online Scams. Their fast shipping is admirable as well.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
We have sent the return details to your email(anya.kay@gmail.com) in 3 days ago. Pls have a check.
We would like to offer you two choices for your return request, you can return for a full refund or the same amount of store credit without return the package to us, pls kindly refer to the email and tell us your choice, thank you very much.
We promise you we will settle this matter at the best way we can.