StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
TOP WAS TOO SMALL.I ASKED FOR A RETURN LABEL, STILL WAITING.REQUESTED MAY 7!
PANTS FINALLY ARRIVE AND THE ZIPPER DOES NOT WORK! PLEASE SEND A RETURN LABEL FOR THAT ALSO
OUTFIT LOOKS NICE, but how will it be in person? I hope ok! Thanks
Dresses are gift to my daughter whom would appreciate your variety of styles. I've purchased before
The price is right and the clothes fit well and they are amazing on.
Easy process when ordering. Took about 6 weeks to receive the dress.
This company has the worst return policy I've ever seen. They will not give you 100% return or exchange. Their clothes are cheaply made. NOT WORTH THE PRICE.I am still trying to return the crap I received. They claimed they didn't get the items, then asked for a copy of the the Post Office Receipt. Funny thing is the website says they received the items.
Dear customer,
We apologize for any negative experience you may have had with our return policy. Our goal is to provide high-quality products and excellent customer service to all of our customers. We are sorry that our products don't meet your expectations. We will continue to improve the quality of our products to meet the needs of users.
Regarding your return request, we are sorry to hear that there was a discrepancy in the information regarding the return shipment. We would like to assist you with this issue, but we do require an order number and proof of return (the return receipt) in order to locate the transaction and process the refund.
If you could please email us with your order number and proof of return (the return receipt), such as a tracking number or receipt from the shipping carrier, we will be happy to further investigate this issue and assist you with the return process.
Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve our services. Our customer service email address is services@stylewe.com, we will wait for your contact.
Best regards,
Jules
STYLEWE
The item arrived as pictured. I overestimated the size and should have gotten a size smaller. If I was in a store I would have made the exchange. Since I didn't want to go through the hassle of returning it I made it work.
There are a lot of selections I have to maneuver around.
The zipper does not zip all the way to the top and it needs to be replaced. I expressed my complaint and was told I would get a 55% credit or something but I haven't heard how or when I would get it.
I can't give a fair rating until the order is complete.
Hi,
My shopping experience is the ultimate experience
My first order, I was pleased
Now I am placing a second order.
Thanks!
Hi,
The STYLEWE's website has beautiful pieces. I am excited to receive my order to witness the items are as beautiful as advertised.
Thank you!
Great Product: The quality of the fabric and stitching was excellent, as well as the price. My outfit received so many compliments. Stylewe is definitely a company I would recommend to family and friends.
There is only one constructive recommendation, which is the return process, I had to inquire before anyone worked on it and refunded me. Other than that, the product and services were excellent.
Love that you have many different styles in Women's clothing
Site is easy to follow. This is not my first order from StyleWe, and it will not be my last. I love this site and the clothing and accessories on offer.
I am more than pleased with my first order and have now placed my second order. If this order pleases me as much as my first, I will be a returning customer for sure.
Easy to find what I was looking for - and lots more that I want but can't afford right now.
Very bad, as we speak I spent more than $500 for clothes up till now, I have not received all the clothes ordered more than 1month since I ordered. Even some delivered that were meant to be pants and blouses, they only delivered either pant or blouse. This is complete waste of money because if one is not careful you end up not getting what you paid for.
Dear customer,
We are sorry to hear that you have not received your entire order yet. We have checked and found that most of the items in your order have been delivered, and you have also submitted a return request for the unsatisfactory products.
Currently, there are two products that you have not received yet. One product is still in transit and has not been delivered yet. You can track the status of your order through this link https://www.stylewe.com/order-query after filling in your email address and order number. While the other is a pre-sale item, so it may take longer to ship. You can click this link https://www.stylewe.com/information/pre-order-guidance to learn more about pre-sale products. Thank you for your patience.
We have provided you with a return address, and you can receive a refund after returning the item in accordance with our returns guidelines. If there is anything else we can do to assist you, please do not hesitate to contact us at services@stylewe.com.
Best regards,
Jules
STYLEWE
Did not get everything I ordered, after I complained, that I was going to return the clothes, they sent an email that they are sending the remaining clothes which was a lie because I have not received the remaining clothes, and after pay have started deducting money from my account. If I don't receive the clothes by next week, I will call my bank.
Ordered a Denim Blouse...was sent a cheap knock off. The audacity to have me waiting over 2 months just to be let down with a cheap look alike. Never again...I personally can not trust the company... Sent two pics. Where are the wooden buttons? The collar is not the same. The material sucks. The color is off.
Dear customer,
We are very sorry that you received a product that was not what you ordered. We sincerely apologize for any disappointment or dissatisfaction this may have caused. However, since you have not provided an order number, we cannot determine the specific situation. We need more information to identify the problem and take appropriate measures to resolve it.
We value customer feedback and experience very much. If you can provide us with an order number and other detailed information, we will investigate the matter as soon as possible and resolve the issue. At the same time, we promise to take measures to avoid such problems from happening again and improve our service quality and regulatory control processes.
We apologize for any inconvenience and trouble caused to you, and hope to receive your understanding and support. If you need any help or have any other questions, please do not hesitate to contact us at services@stylewe.com, and we will be happy to assist you.
Best regards,
Jules
STYLEWE
BOTH ITEMS WERE TOO LARGE. YOUR XL IS LIKE A TENT ON MY WIFE. SHE NEEDS THE LARGE SIZE YOUR SIZES ARE AT LEAST ONE SIZE LARGER THAN THEY SAY.
The only disappointment was not getting the jacket that came with the pants...did not realize the jacket was not part of the order. I love the pant I received but what caught my eye was the jacket. Other than that great!
Very fast checkout. Easy to use app.
The amount of information describing the product is abundant. I was able to make my choice based on the list of materials and other details.
I only received one of the items that I ordered. My second item was cancelled. I am sure I will not be reinbursed for the $9.99 shipping expenses. Very disappointed.
Dear Customer,
We apologize for any frustration or inconvenience you may have experienced regarding your order. We understand how important it is to receive all items as expected and are sorry that we fell short of your expectations.
To help us assist you better, please contact us with your order number. Then we will help to check the reason for 2nd item canceled and shipping fee refund for canceled item.
We value your business and want to ensure that you are completely satisfied with your purchase. If you have any further questions or concerns, please do not hesitate to contact us directly services@stylewe.com
Best regard,
Mandy
STYLEWE
Very easy and simple. I love the different styles of dresses. I love that you have 1960s styles. All very reasonably priced and I absolutely love the dresses. Will continue to shop with you. Marsha.
It was not a positive experience. What is featured on the website is not what you actually receive. The quality of the dress was not of high quality. I bought this as a gift and was too embarassed to present the gift and the person who received it was kind enough to not tell me how they really felt. I am very reluctant to order from this site again.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We hope to have the opportunity to serve you better in the future.
If you have any other questions or concerns, please do not hesitate to contact us via email services@stylewe.com. Our customer service team is always here to help and will do our best to assist you.
Best regard,
Mandy
STYLEWE
Love the selection and when going back it takes me to where I left so I don't have to scroll back.
Placed my order and received it faster than the scheduled time. Super nice surprise.
Love the clothes but i was missing 1 top in my order, i got an e-mail week later saying they are out of tht top
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any inconvenience you may have experienced regarding the sizing issue with the top and the zipper issue with the pants.
We understand that returning items can be frustrating, and we apologize for any delay in providing the return labels. Regarding your request for a return label, we kindly ask that you provide us with photos of the defective zipper so that we can investigate and take appropriate action. This will also help us to expedite the return process and ensure that you receive a satisfactory resolution to the issue.
We also receive the email you sent to us and we've responded to that email. If you could kindly respond to our email with the requested information, we will do our best to resolve the issue as soon as possible and provide you with the necessary return labels.
We are waiting on your response to the email we sent from services@stylewe.com. Our team is available 24/7 to assist you with any issues you may encounter.
Best regards,
Jules
STYLEWE