The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Do you know what real stress means? Real stress means forgetting your girlfriends birthday is 3 weeks away and finding out you cant afford one of those Golden dresses that youd have to save up for months in order to purchase, so I asked one of my female friends what to do. She recommended StyleWe, and I must confess, I couldnt be happier with my choice. The products were beautiful, dare I even say too beautiful for the price I paid for it. For only $70 I got my girlfriend the best gift shes ever received (or so she says). I recommend this website for any man that sadly forgot any sort of special occasion for their missis.
Please ladies don't make my mistake, I thought since there are more good reviews, then It's most likely a good place to order my birthday dress. I received my 2 dresses on time, but the quality of both of them is really bad. The fabric is snagged on one of them right on the chest, (most visible area) and the second one has the whole front design misaligned.
I requested a return, it has been more then promised 24 hours and nobody bothers to write back. I spent around $200 and got junk. Really dissapointed :(
I wear size 3x, so that was the size I ordered. As beautiful as the blouse was, the sizing was WAY too small, only about an XL, at best (although the tag said 3X). I guess that's their idea of a 3X! I learned my lesson. I'll never order anything from that website again!
Upon checking, we have contacted and handle this issue via email.
We will issue refund for your order in three business days, Please kindly check your account by then to make sure you receive the refund.
We will forward your feedback to our designers as well to improve the products and service.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
Have a nice day
I usually shop at Shenzhen Provincia de Cantón China, and ordered a dress that had only a size 10 left. I wear a 12 and researched the dress to find that StyleWe had one in my size. On line ordering was no problem and I received my dress within 3 to 7 days. I would order again.
I bought 4 items from them and 2 dresses did not fit properly. Within a couple days of my receiving the items, I submitted a request to return 2 out of 4 items. I got the automated email telling me someone will respond within 48 hours. After not hearing from Stylewe, I sent another email. Still no response. This is the first and absolutely last time I'm ordering from them. Be warned! Reviewers who gave 5 stars for their responsive "customer service" must be fake!
Regarding your return request, we have sent you two emails about return instructions 5 days ago, subject Your request for return/exchange has been received. 4R206585. And we resent the email by subject is Order 4R206585, pls check your emails, thanks.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Returning items that did not fit:
It was very difficult getting and signing in and so I contacted the rep on Facebook. This trip was excellent continued to answer my questions and walked me through signing in etc. wow it took a while finally we got it done.
Stylewe is my new favorite app. I find that both the app and online store are user friendly. They offer a great selection of designer products at a great price. I loved the Flash sale, it had a lot of nice things at a reduced price. I personally am interested in the handbags. There are several styles to choose from. You are sure to find what you are looking for whether it be fun, flashy, or just a daily carry bag. I was looking for a daily carry, which is what I use most of the time. I do not accessorize my purse with my clothing or shoes. I only need something pretty, durable, and roomy. They had a great selection of these type handbags for me to choose from. You can choose by style, color, or designer to narrow your search to your specific needs. I choose a burgundy, beautifully, handcrafted Doncel leather tote. With a lot of room and storage space which are important to me. The checkout process was a breeze, easy to understand and use. You can pay using PayPal, credit or debit card. Overall, I am very pleased with my purchase. I will be going back to Stylewe for more handbag purchases along with clothing and other shopping needs.
I found this site to be extremely good.
Good choice, nice clothes and a wide range of styles and models.
The deliver is very quick, nice package and great customer service. I didn't need it, but I believe the return is easy as well.
Strongly recommended
Experience counts a lot, basing on my overall experience with stylewe I would recommend this company to anyone, because the shipping and their delivery was really fast, good and reliable and the dresses are of good quality, latest designs with a reasonable price. Highly recommended!
Was so excited about ordering from this company and my co-workers were waiting to see the quality of my order before they began their shopping. Dress arrived today, beautiful and I ordered a Medium just encase it ran small mind you I wear a size 4. Easy to put on with upper space however the zipper would not go pass the middle. A large would be too big. Live chat with customer service and they were so confused. They asked me if I can get the dress FIT locally. Fit? What does that mean. I just purchased a dress for $96. And you want me to get it FIT locally... his reply "Well you need it for next week, you have to ship back and get a bigger size so best to get FIT locally". WAIT I JUST SPENT $96 ON A DRESS AND YOU WANT ME TO GET FIT LOCALLY? Well can you replace the zipper. SURE SIR I just spent all of this money, yes I can get the zipper fixed. OH you MEANT Fixed the entire time... So sorry that I purchased this dress. The items on the site makes me want to purchase everything, the quality and service is no unacceptable and I am truly heart broken. He offered me a 20% refund. Ok I asked for a reference number to track my refund and they exited the chat. WOW
Sorry for your unsatisfied. We have sent you a message on May. 9 about the return instructions, subject is ReBrand New and asked to take and get FIT
Pls check and get back to us via message asap, thanks.
We valued your business and we will try our best to help you resolve the problem.
Thanks for your help.
I had read mixed reviews about this site, wasn't sure but thought I'd give it a try. I used pay pal. I received emails keeping me up to date. The dress arrived in less than two weeks. Looked exactly like the picture. I did the product detail for sizing and it fit perfect. Thought I might have to alter but I don't. Also I could see the dress was shear in picture and assumed I'd need a slip but it has a built in slip. I am very pleased, will order again from this site and will recommend to family and friends.
Brought this bag for a friend as a birthday gift. She fell in love with it. True to measurement size on the website, the color and the material were vibrant and loved the overall texture of the bag. It did not look or feel cheap which was a huge concern BUT I was surprised by how amazing the bag looked in person.
I work remotely and one of the frustrating challenge of this profession as a woman is finding time for Shopping. And I need to buy a Tote handbag, this led to a quest on Google where I found lots of stores but sadly most of them had few stains; Poor customer service or negative review from customers.
Lucky I found StyleWe and I ran off to their website immediately; they listed up their products/brands in a well-organized Category-log making it very easy for one to search through their available stocks and place an order without the fear of experiencing Credit card scam as their e-banking system is well secured and wired.
I highly recommend to ladies who needs quality Handbags and clothing in general.
Had to wait but it was worth the while. I placed my orders for some designers clothing and got over 75 percent discount on all my purchases. I thought I was window shopping or at the least dreaming but when I came back to reality, I found out that everything was sure and real. All I had to do was get patient enough to wait for the 12 noon Eastern Time rendezvous to make my selections and then place all my orders.
I got a sweet note from my kid sister tucked in at the door leading into my apartment say thanks Emmy, dont know what Ill do without you, see how this tank fits me like white on rice. Of course shes happy with the fact that I got her something new and casual for her welcome party. The product is simple and the design conveys her pursuit of being modest in her dress sense. The shopping mall rocks. Expecting their clearance sales and Ill be ready for more.
I'd been reading Stylewe reviews for awhile, paid attention to the negative comments. Finally decided to give it a try. So I order a cute-looking black dress. It arrived within 3 wks (not too bad). The quality is disappointing, far different from what it claims on the website. This was roughly 6-7 wks ago and I haven' t had the spirit to wear it out yet. Given the return hassles others have written, I'm not going to try to return it. But this much I know: will not order another piece from them.
Sorry for all the unsatisfied.
Upon your comments, we have sent you an email and provide solutions to you via email, could you pls check your email and then get back to us via email about your option?
We valued your business and we will try our best to help you resolve the problem.
Thanks for your help.
Great Professional service, Very understanding with my needs, and the Price Reasonable. You Are Excellent.!
Stylewe delivers very fast. My first experience was great with them. The quality of the dress I ordered was so good. I mean the material is so authentic which is what I really look for when when purchasing online. I am really excited about my purchase. Will continue to order.
Because they have a simple return service, the styles looked great and the prices very reasonable, I decided to give them a try. I wanted lightweight packable, washable things with some style because we travel a lot, Everything arrived rather quickly--the items were well made and exactly as described. I am a happy stylewe shopper.
Being an online shopping platform I didnt think I would trust their products in terms of durability but wrong as it turned out when they delivered my order of a Backpack. Vieline Backpack that I ordered was very durable, very original and of a fashion that matches my wardrobe. StyleWe has stood out to be one of my best online shopping stores.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Upon checking, we have contacted and handle this issue via email.
We will issue refund for your order in three business days, Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
Have a nice day