The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
It was my first shopping experience from StyleWe. I ordered for a Mini Dress. They have delivered it in time. This dress is very beautiful. I ordered an extra-large and it fit very well. Not too tight and not too loose. I liked the print and the material of the dress. This Floral-print Mini Dress is really pretty and feels very comfortable while on. I got many compliments while wearing it.
Hi! My name is Stela and I would like to share my experience of StyleWe with its customers. Last month, I purchased a summer gown from styleWe and I found that the size didnt fit me. I contacted with their customer service department and they called me back in an hour and suggested me the steps to replace the product. I followed their suggested steps and got the delivery of the alternate product before the actual date of delivery. Stylewe is the best.
Apparently this is where to come when you want a refund and return address. I ordered 2 dresses one xxl and one xl that was supposed to have a 44" bust. Neither of the dresses fit. I normally wear a size 12, I am 5' 4" and weigh 148 lbs with 40" bust measurement. Unless you are a size 6 don't bother with this site. The xxl would be equivalent to a 4-6 US size. The eye-candy is very tempting but save yourself the hassle;( Here is an Update... After posting this review I received immediate response from customer service. I returned package to an address in the states and my refund was issued within 2 days. So all in all the experience was pretty carefree I think due to this site. Thanks SiteJabber!
Hi Donna, sorry to know the dresses do not fit, we just checked, you have order 2 dresses in XXl and L, not XL as you mentioned, you can log in your order account to checked.
The refund on your order is now processing, pls wait in 24 hours and check back your account to confirm you have received the refund. If there is any issues with the refund, pls feel free to drop us an email, we will get back to you soon, have a great day.
I bought a dress to attend a summer wedding on a boat. The fit and cut aren't flattering, but that's not because of the dress. The dress is exactly as advertised and is well made. I'm going to return this one but buy another.
I placed an order around 10; 30 p.m. on 5/17 and within minutes I received confirmation of the PayPal transaction. The items showed as in stock and I paid an extra $20 for 2-5 delivery. This morning the order showed as "processing" so I tried to chat (please note that the chat box pops up). I got a message that there were no available chat agents. I tried again this afternoon - same thing. I emailed and received an email back that I would receive a response within 48 hours. I should have read reviews first and looked that there are no options to speak to an agent.
5/20 update - I have received a valid tracking number for one item and a refund for the other item. I will notate the quality of the handbag when it is received.
5/23 update - The handbag was delivered today. It is beautiful and well made. If this bag had a label it would have easily gone for over $200. I am pleased with this purchase but because of my initial experience, I won't take the chance again
Hi Kim, sorry for this, we just started the chat service, and the system is not very stable, sometimes it would experience some disconnected, and our technical Dep, is working on this.
My daughter made quite a large order from StyleWe website despite our hesitation due to the bad reviews. She ordered about 8 dresses. The fabrics and quality ranged but some were of excellent quality and tailoring. We had no problem arranging returns and having our payment credited back to us.
I absolutely adore Stylewe. I have purchased two new dresses which
Arrived and are terrific. I also purchased a coat for the fall/winter.
That has not yet arrived.
The styles are great and the prices are reasonable and affordable.
You cannot lose with Stylewe. Ann Carroll
I use to love shopping on forever 21 but now this is way better for me in everyway. I love this site.
StyleWe is made of style. Their designer brands are of high quality, and they have an array of options. I was astonished by their prices, the promotional offers, and the quick delivery. Their catalog of wares makes shopping online easy and exciting. Their sizes are fitting, and their collection of independent designers are amazing. StyleWe is now my no. 1 shopping store. Thank you StyleWe; for the style, convenience, and savings.
At StyleWe, I bought two Sleek dresses at a very fair price for my wife last month. I thought the quality won't be any better than the prices on the store but, I was wrong. When I got my order, it was exactly as the slogan on their store, "Designers at your fingertips." StyleWe is one of the best stores to buy eye-catchy, unique designer products and brands at lower prices. I love their styles. I love the colors I saw, the fabrics and the delivery time too; it is good.
Best shopping Experience... Perfect match with vivid varieties of all dressing materials.! Looking forward to shop again and again.! Best customer service.! Trendy Discount.!
It was really fun browsing through the items at StyleWe online shop. All the clothing items are great! But what catching my eyes is their dress collections. They do really have professional designers and it reflects on each dress they sell. I ordered two mini dresses and three maxi dresses. All are in floral designs. All dresses are in high quality fabric. It truly is what-you-see-is-what-you-get colors and designs. I will surely make another transaction with them.
Very happy with the quality of the product and price of course. Definitely recommend it to my friends and family members.
The Flag Printed Mini dress arrived quickly and is just as pictured. It fits very well -- just like the photo. The only thing lacking is that the print is slightly less defined and with more gray/no blue, relative the photo. I ordered a medium, based on other reviews, and bearing in mind Chinese design. For reference, I wear a size 2 Black House/White Market and a 0 Ann Taylor. I love the dress, the fit, and the price.
I ordered 2 dresses and a sweater. They arrived fast, each garment was in its own pretty zip bag. All the dresses seem to be wonderful quality, side zippers, lining! Which I haven't seen in a while, this kind of care with details. Fits perfectly. I'm usually small but ordered medium judging by the smaller sizes. Just can't gain weight now.
I am extremely pleased with the 3 leather items that just arrived from Stylewe! I placed my order on 5/9/16 and it arrived via UPS today (5/16). Two black leather handbags and a calfskin wallet were all accurately represented on the website, are beautifully designed and very high quality! This was my 2nd order from Stylewe.com and this makes 6 absolutely gorgeous items that I have received with no issues. I have become obsessed with browsing there and love that I can actually afford (most of) the wonderful things I find! My taste is usually way out of line with my budget but with Stylewe, it is not a problem:-) I have already placed a third order for two more handbags in spring colors! My new favorite website/pastime/love affair! - Laura G. From Washington, DC
I ordered 5 items, all size large ( I'm a size US 8, so usually a medium) and they were too small! I'm hoping my return process will be better than some of these reviews
Hi Linda I.,
Good day, I just sent the Return Authorization to you, pls have a check and return accordingly.
We promise that we will try our best to help you settle this matter asap, can you pls help us to remove or change the negative feedback on sitejabber?
We have sent you the Request Resolution email to you, you can refer to the email and help is with this.
Thank you so much in advance. We are looking forward to your reply.
As the stars indicate, their service was more than I could ask for in a fashion stylish. As a first time online fashion buyer, I had all kinds of questions, and I got all the answers I needed from start to finish. I4K******* was provided excellent customer service and was always satisfied. The order arrived very fast with high quality fabrics and reasonable price. Thanks StyleWe for great work done. Highly recommended!
I have never seen a more diverse collection of dresses in my entire life! I was just browsing from site to site until I stumbled upon that beauty of a site. The dresses themselves are almost unbelievably cheap, and they are gorgeous! I have never seen such beautiful products in my life. The moment I laid my eyes on a beautiful red dress I knew I had to order it. It was totally worth it! I have been wearing the dress every time I go out, and have even convinced my friends to buy one themselves from the website. I recommend StyleWe for ANY woman that wants to feel pretty, and at the same time look classy and sexy.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry for your unsatisfied.
Kindly be noticed that according to our policy, customers will get the refund of the returned items but not including the shipping fees.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9