StyleWeReviews 5,152

I enjoyed my experience in StyleWe, perhaps a little bit two much. I have over 20+ items that I wish to buy. Of course I can't purchase all of these items, but it was nice to know that I was on a site where there were clothes 50+ that I wished to buy.
Great experience, however, very time consuming. Perhaps if items were displayed in a more efficient way, I may not have needed to 6 hours. With a better layout I may be able to make an order with in One hour. That would be nice.

Returned items sent 6/17/16 - no response until I complained on Sitejabber -then finally asked for tracking #. Sent tracking # no response - went on their website customer response email tab gone -
So Stylewe. Here is my tracking #. Will not shop on site again - too frustrating-no customer service.
I kept one dress as gift for my granddaughter xs still needed slight alterations. But will not buy again. Wasted too much time. I'll stick with Macy and Nieman Marcus. Tracking# 9500 1150 4182 6169 0004 79.

For reference, I am a size 27 waist and 5'4, with an athletic build. Depending on the store, I am usually a S/M. I ordered cute maxi skirt (which actually ended up being palazzo pants with slits, but I was ok with it) in size M. When it arrived it looked more like an XS! Or a Medium at a place like Forever 21.

They got back to me in 24 hours, but when I went to FedEx to process the return I was shocked that the return label they sent to me was not paid for. Every respectable store I have ever shopped with online has provided paid postage for returns.

All in all, I would rather shop with Rue La La or Hautelook, which has better deals anyway, with designers I recognize (with sizes that fit regular sized adults and not barbies).

Had a formal engagement coming up and needed a dress found one on StyleWe (Gyalwana -Long Sleeve Simple Printed A-line Floral Midi Dress). Bought it and paid for the expedited shipping without reading the reviews or fine print. After the purchase I started do some investigating and found all these poor reviews regarding shipping and quality. Needless to say I got really nervous. I tried to pull my order but was already processing. I emailed the company worried about the shipping and did receive the email "we will get back with you in 48 hours".

Here is the deal. I placed the order on 5/30/2016. Memorial Day celebrated by those of us in the United States. 05/31/2016 my order processed with the company ( which is the same day I emailed). I received a tracking # and my dress arrived 06/03/2016 by UPS in the United States. I was aware of 2 delays and what was causing the delays.

Next opening the package. Dress was exactly as described. Although oversight on my part I am not going to be able to wear it to this occasion I will keep the dress.

Why not 5 stars - a few design flaws. Even though I can wear this dress if you had a big bust line you could not wear this dress - not because is not adequate sizing. I simply could barely get the waistline of the dress over my bust (the dress was a medium and I am a small to a medium build). Also if you had an updo you would have to have the dress on prior to having hair done. If I could have given a four and a half stars I would have.

I just wanted to share my experience. I live in the United States. I do think the prices are on the higher end for what you get. I do see another dress on the website that I like but because of the price am choosing not to purchase.

This is one of the more unusual fashion sites for women. The information about the sizing is right there with the item. You have to order at least one size larger than US sizes. If you can get over that, their clothes are beautiful and unique. If you do not like an order, they will give you credit for it, and you can get something else instead. I ordered a dress without checking the sizing and it was much too small. They gave me credit for the dress. I was able to order another item and sized it correctly. They will also refund the money, but you have to pay for the return shipping to somewhere in CA.

I needed two new dresses for a fancy event within a week. Love printed silk, and decided to try Style We. After reading some neg. Reviews was very careful to check their sizing ( am two sizes larger than normal with them)and delivery times. I was worried, so emailed the company about my order twice. They replied, and both items arrived in time! Wore one, and the other was too snug. I followed their exact return policy to return the item, and email them the tracking number from USPS. A credit was issued before they could possibly have received the dress back. I feel very good about my experiences with this company and their dresses are beautiful. My online interactions were prompt and clear.

Took my money and now will not communicate with me regarding my order. I tried submitting my question via chat and the "contact me" email but no response. I think this company might not be legit.

Follow Up Note: The Site Jabber review certainly caught the attention of Style We. I was almost immediately contacted via phone and e-mail by several different Style We representatives with confusing and contradictory messages. Some promised refunds, some said that my order was being held, all pressured me to remove the negative feedback. I'm now upgrading my review because they did follow through with a full refund for my order.

Update: Since Style We was forthcoming in returning my money, I thought I'd give them another chance and placed a different order. After all, they asked for a chance to serve again. I really do love the idea of giving new designers a platform to connect with customers and I'm hopeful about them coming through and delivering some cool, quality merchandise with professionalism. I will keep you posted on how it goes...

Update: I'm reducing the rating again. So, what happened next. I ordered 3 dresses. They arrived one day ahead of schedule - yay! All were made well and beautiful. Two of the three fit well too. These were keepers. The other, I decided to return. Requesting the return via their website was a little confusing. They responded right away with clear instructions about how to send it back - again yay! But that where things go downhill. I followed their instructions and shipped the dress back, provided StyleWe with the tracking number and expected to see a refund in my bank account within 3-5 days. It's been twice that long, they already received my package, but no refund. I wrote to them about this with no response. Are they hoping that I will lose patience and forget about my money? Because I won't.

CONCLUSION: StyleWe has a great concept and beautiful unique merchandise - BUT the poor business practice of taking people's money, not returning it in a timely way as promised, and then not communication with customers is just DISHONEST and UNACCEPTABLE.

I have requested return information for items that I received that neither fit properly, nor were they the quality that I expected. I was told it would take 48 hours to receive the return information and it's been longer. Your photos are deceiving and your customer is the worst that I have ever encountered. Potential buyers, beware of this company. They are not honest people and it is very difficult to correspond with them. I was forced to give 1 star in order to submit. They deserve no stars.

I suggest everyone if you are looking for great prices, constant sizing, high fashion then this is a suitable place for online shopper. There customer service is too good, they respond quickly to solve the problem at any cost and that's why i am highly recomanded this store to all. It's not silk and cashmere obviously But I look fantastic in everything I've bought here every time. But i notice some negative review here that's why i am little bit disappoint. Hope it will solve very soon.