StorenvyReviews 312

When you open a store it will involve you deposit money in their account for working capital. The amount depends on the size order. If you get a big order you need to transfer lots of cash. Suddenly you cannot fulfill the order because they are too big and then you have violated their Seller policy. They will then take your money.

Ordered a suede jacket from Bishoo. It looked nothing like the photo, and now I have to send it back to Pakistan, as the return policy was not clear. The store is telling me to "cooperate" and to just get the sleeves that are 5 inches too long altered. Or a $30 refund for a $200 coat. They are claiming it was made custom for me yet never asked for measurements. Disappointed in myself I did not do more research before buying!

Purchased months ago via this site and never received updates on my purchase.
Just to finally fall impatient and request a refund.
Apparently Storenvy is unable to issue refunds.
Come to find out the store I purchased from was shut down due to unresponsiveness.
At what point was the site going to send notice to consumers!?!
Bad Business!
Do Not Purchase Via This Site

Didn't match picture at all. Sent measurements and dress clearly didn't fit. Asked them to remove train. They did not.

I ordered my bridesmaids dresses from this site, what should have been cute dresses for my wedding were ugly, cheap tarps from China. Not only did they send me the wrong sizes but the dress looked nothing like the picture. And even worse trying to contact anyone to deal with this issue has been a nightmare. Storenvy told me I needed to contact the merchant that actually made the dress to resolve the issue and all the merchant did was tell me I was wrong. I am stuck with ugly useless dresses and am out hundreds of dollars. I highly suggest you take your money elsewhere.

DO READ ALL TGE FINE PRINTS BEFORE PURCHASING! THEY ARE IRRESPONSIBLE AND WILL THROW YOU IN THE DITCH WHEN PROBLEM NOT SOLVED! WORST PART WAS MY ITEM DIDN'T ARRIVED! PLEASE STAY AWAY FROM THIS BOGUS WEBSITE!

Ordered an item over 4 months ago and cannot get a response from the store owner. Storenvy provides no recourse whatsoever for getting your money back or resolving the issue. They only tell you to contact the store owner. No accountability at all when it's on their platform and they make it virtually impossible to contact them (Storenvy) directly.

I ordered a wedding gown and when I received it the arm hole was smaller than the other I could not get my arm into it. The padding at the bust was wadded up and the zipper is stuck. I cannot even try it on to see if it fits. I WILL NEVER PURCHASE ANYTHING AGAIN FROM THEM. The statement easy returns is false. I have reached out many times and NOTHING. I reached the return policy prior to ordering and learned just because its in writing doesn't mean its legit.

Wouldn't help me when I ordered. Blocked me from contacting them to ask for a return or exchange. Last person I talked to was rude & racist.

I was lucky that I received my merchandise and hadn't bought anything expensive. This company does not seem to care about how its shop owners conduct business. I purchased jewelry that I expected (based on the shop owners location) to come from the domestic US and instead, ended up waiting almost 2 months for it to come from China. Had I known this, I wouldn't have made a purchase. The shop owner didn't respond to my email until I sent an email to Storenvy's customer service, and the owner claimed an email was never sent to them. The jewelry I received was assembled improperly and didn't match the picture. Good thing it was inexpensive or else I'd have requested my money back.

I strongly suggest not purchasing anything from here, because the quality will probably be low and the chance that you receive your item is slim. Hopefully you can get your money back or receive your item.

Absolutely do not order from this company …ordered my dress over 2 months ago did not receive my dress and they refuse to give a refund! No wedding dress and out my money…..

This is just a review of the site i found it run by people who evidenly dont care who they deal with questioned about buying from a buyer who had a fullfillment office listed in texas but wrong they ship everything from china, i dont care kjust be homest about it, now i know ill be waiting weeks to see if the shirt i ordered ever shows up

Purchased a pair of grey moccasins back in October of last year. Really liked the shoes that I ordered, but to my surprise when my order was delivered it was the wrong item. Sent emails to request a return and replacement for the correct pair no response. After several emails and pictures an answer came back from Ms. Alina saying they were looking into my complaint which was in November. Sent more request about sending me a refund in December. As of today January 10, no response, no no shoe replacement and no refund. I am a very dissatisfied customer and all I wanted was the correct shoes that was ordered. As a patient person I'm still waiting for my refund and a label to return this unwanted item. With all conviction I could never recommend this company to anyone.

I ordered a shirt on December 7,2021. Been trying to track or just find out where it is. When I try to go into sight it tells me my choice was an error. I click on the link provided. I feel I have been scammed. Hopefully I can get my money back from PayPal. Jackie Williams

Our order came quickly and was exactly what my granddaughter wanted. We ordered a dress for her homecoming dance only two weeks ahead of time and I was very concerned that it might not arrive in time. I contacted the seller was assured that it was in its way. It arrived with 3 days to spare. My granddaughter was thrilled with her dress and received a lot of compliments.: