So I order my wife a Valentines bracelet just before Christmas. It never came in. I emailed company 2 times with no response. I bought with PayPal because of the reviews, Now I am putting in real time to get a refund. If I worked those 3 hours I could of bought the item for full price on another site.
I've been a store owner for a year now and have done purchases myself. Love that setting up items in my shop are free. They do charge $2 or 10% commission if customers order through the market place but if you don't want that, you can always turn it off and use the custom storefront which means its completely free to run a store, besides the $0.30+ 2.8% that PayPal and Stripe charge for transactions. I don't make many sales of the marketplace but I don't mind. We all know in order to make sales in a business, you must advertise so I dont expect to make money off just having a store set up.
I always reply to my customers asap as other owners reply to me asap when I have a question. I cannot think of a better website for my little shop than storenvy
"Kitchen Market will take your money and never ship your items. "Customer service" responds with lies and excuses and false promises. I do not believe this is a real business but rather a scam operation.
I ordered a shirt to give to my mother for mother's day.
When it arrived, not only was it over a week after, but it was also the incorrect size. (Seller would not answer my email requesting a size change).
Storenvy refuses to take responsibility for the sellers on their site. I am never ordering from there again.
Sticking with Teepublic and Redbubble.
Storenvy has allowed me to create my own online shop, designed by me, for my handcrafted goods. Unlike many other ecommerce sites, storenvy allows you to customize your storefront. An added plus is that when opening a custom store, you are not subjected to numerous fees like you are on other sites. If you are looking for a place to direct your customers to, a beautifully laid out store front, easy to navigate pages, and seamless checkout, I would test out Storenvy.
Had a bad experience with this site. Not sure if they manage the stores or just allow anyone to have a store. Bought hair from a store named popular hair at store envy. Never received my product, So my suggestion is to be careful when your buying from these pop up shops and especially from popular hair.
I love storenvy, I have found and envied such a huge collection.
I love finding wonderful handmade items from designers all over the world.
There is such a huge variety of products, you can find some real treasures.
I will always support small business, and on storenvy there is so many great ones out there.
I don't even need to get dressed to go out and find something unique that perfectly represents my style... I can find it all on storenvy <3
Keep in mind its just like etsy.com but way cooler. While you have the typical scammers out there be the one who is in charge of their order.
If you are unhappy with the product or never receive it contact the company you purchased it from, not the storenvy support team.
If you don't hear back from the shop you purchased from contact your cc company or paypal and file a dispute.
Bad shops are all over. So do yourself a favor and read their FAQ's or their reviews.
Be a smart shopper.
Storenvy is a great platform for small business owners. It's easy to use and is free! You can also opt into their marketplace for a small fee which helps drive traffic and sales. I started using Storenvy instead of Etsy and will never go back.
Anne one of the "owners" is an absolute unhinged nut bag. I wrote an email stating the company has sold me many lies about my product, saying its on its way... and said I notified my credit card company and she sends you a series of 3-4 insane unhinged emails flying off the handle at you and trying to blame all of this on covid. What was their excuse prior to covid? Because the bad reviews exist way back before covid as well. She will call you names and tell you to contact their lawyers with your "threats." I never made any threats? I just wanted to know what in gods name happened to something I ordered almost 3 months ago. DO NOT purchase anything from Store Envy / Ocean Retail. They will gladly take your money. Never send the product then call you names and yell at your like you're a five year old.
In spite of being hampered by California fires that nearly destroyed this business, my order arrived quickly. I had personal updates from the owner and the discs are a perfect fit for my Marcato cookie press. Can't wait to surprise everyone with Halloween cookies
I've been selling online for almost a decade now, and Storenvy is one of the easiest places to put up listings that I've found yet. The site is attractive, easy to navigate, and their customer and seller support has been fantastic. I'm so pleased that I gave them a shot because it's been a wonderful experience!
Never received my order, supposedly filled by Moooh. Moooh is clearly a sham company. At the very least, Storenvy should vet the businesses they work with. Instead, they assume no responsibility but are happy to steal your money. Complete hacks!
I have shopped with Storenvy for years and bought tons of goods from various Artists and Independent Companies. Its always a positive experience when the good arrive whenever they arrive. People place too much emphasis on fast shipping, and not enough on quality of goods. Just because that fast food place give you fast crappy food, doesnt make the food any better. You can buy any kind of crap on Amazon and get it fast but it will never compare to getting goods form individual independent shop owners who send you something truly cool and unique.
Also Storenvy allows you to take part in a community of thousands of other shoppers and build a list of 'Envy's which are products you like. You can visit other shoppers 'Envy Lists' and see what they have found. Its a social community build around finding treasures!
Storenvy rocks!
Spend at your own risk. You're $#*! will never come and they'll make you go through your bank to cancel payment. Which means cancelling your bank card. Only use paypal--- but really don't even do that. It's trash poorly upkept and their customer support is just a guy who sends out heartfelt emails that do jack $#*!. $#*! STORE ENVY, $#*! it in it's stupid $#*!
Disgusting. Ordered an item from a seller called Tokyodolls September last year... still have yet to receive it. Contacted Storenvy on multiple occasions and the seller via email and Facebook, no response. I am fed up and will be referring the matter to Trading Standards. Storenvy told me I could only get a refund 45 days after purchase with Paypal and by contacting the seller- many business say it takes over a month for them to even deliver. Stay away from this horrible site, clearly it is a hub for scammers.
I was looking for good quality virgin hair and came across this site from their Facebook page. www.facebook.com/thatflygirl. At first I was a little nervous about ordering online, but they had great customer service. I ordered my products and received them within 4 days. I ordered the virgin Brazilian body wave grade 6a. There was very little shed, and no smell. The hair bounces back to new after every co wash. Would recommend this seller.
I'm honestly so mad about this. I placed my order almost a month ago and it was charged to my card and everything. When I emailed the store for an update on why it hasn't been shipped I got a quick response telling me they were sorry and would throw in a few free items for me. 2 weeks later and still not shipped. Emailed them again and have gotten no response since. Don't waste your money on this crap. Couldn't be more disappointed with a online shopping experience.
Tried to purchase a TV. Entered my credit card and personal information. Kept saying zip code isn't valid. Then I checked my credit card online account and I had 13 charges made by storenvy. STAY AWAY from this site!
I wish that they had a better system for reviews. They don't have a place to see reviews for a store. Also, they have a comment section underneath products, but people don't usually write all that informative reviews down there. It should encourage reviewing of items a bit more I think, especially with its variety of sellers. Reviews or not though, I've had a good experience with storenvy the few times I've purchased from them so far! Seems to be relatively easy to navigate, etc.
Answer: No! Please stay far away from this site.
Answer: Honestly, I'm very surprised by these reviews too. We have over 100,000 store owners, so I suppose there are bound to be some people who didn't have a great experience. But we certainly have a lot of successful, loyal merchants.
Answer: Just like Etsy or Amazon, Storenvy isn't a single seller, it's a site featuring shops hosted by a network of different sellers. My advice would be to check out the information on the page of the particular seller you're looking at. Look at their feedback and their shipping timelines, and that should give you a better idea of what to expect. Most of the sellers there are fantastic, but it's always best to do research before buying from a new person :)
Answer: Its not "technically" a scam, its just a website with a bunch of people who put up stores. The problem is many of those people are not good at running a business (and the individual store owners might be scams or might not be) and the company "storeenvy" takes no responsibility for their actions. You will have better luck on EBAY or AMAZON because there is buyer protection and actual customer support. StoreEnvy is not a 'scam', they just suck.
Answer: Each seller is independent within the site. I never got a response from Storenvy customer service, so Paypal refunded my $. So you take your chances. Ebay will refund if the item is not as described or pictured. Also look at where the item ships from, if it's China, it could take 2 weeks and more.
Answer: Your best bet is to pay close attention to the reviews for the seller. Much like Amazon or Etsy or eBay, each seller is responsible for their store and the things they sell in it - which means some things are going to be fabulous and some won't be. So check the reviews and make sure you know that the seller you're trying has a solid reputation with their buyers and consistently delivers a good quality product.
Answer: Nope i wouldn't do it... the whole site is fraud. Myself and a few other people are in pursuit of getting our money back.
Storenvy has a rating of 1.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Storenvy most frequently mention customer service, tracking number and credit card. Storenvy ranks 563rd among Marketplace sites.