Everything was very good & cute! Just like the pictures! I recommend sizing up a size since they're asian sizes. Great clothes, about to make another purchase. Though i didn't get the free shirt they advertised, i talked with them & they offered one for my next purchase
The clothes are great quality, super cute clothes and pretty much identical to what they look like in the pictures. The only thing I didn't like about it was the slow shipping. Now this may be because I moved to a whole different place and I had to switch my address. Also PLEASE read the fitting sizes instead of just clicking what size you regularly are because for a large it's like a medium or possibly even a small. Overall good quality store, just slow shipping and weird sizes
Hi, thank you for your great feedback. We will do it better than better.
Hope you all good!
I love StoreDogDog! They come out with new clothing all the time, everything is affordable, the quality is really good! The only negative thing I can think of is that I live in Norway, so it will take quite awhile before it arrives. But for these clothes, it's totally worth the wait! I have bought a lot up until now, and I am satisfied with everything! Highly recommend. Also there was an item I bought, but they sent me a mail to tell me that it's out of stock, so I got to choose an item (in that price range), and they sent it the moment I decided for the item! So good service, will definitely recommend to all my friends, and will 100% buy from them again!
Thank you for your great feedback, we are very lucky to meet someone like you. Thank you for being there with us.
Best Wishes!
I don't usually write reviews but I absolutely love this shop! I ordered $200 worth of clothes in the beginning of February and it arrived around a week ago. I ordered 18 items and only got 17, BUT they emailed me that they didn't have that product in stock and would send it out to me at a later date (and they already have as I'm writing this) Everything fit perfectly and I love them so much. The only problem is shipping takes a very very long time. I waited around 1 month and 3 weeks in total? I live in the United States for reference. So if you're fine with waiting that long, go for it. The prices are great for what you get and I've already placed another order. Thank you!
Advice: size up!
Hi, we are very sorry for the delay, as we were on long vacation for CNY2021, shipping companies stopped working at that time, we spent more time processing our orders than before. We definitely will speed up in the future. Thank you for your great feedback.
Hope you all good!
I finally got my order ($250 for 9 items) after 2.5 months of waiting. I ordered 3 pleated skirts, they look and feel like crunch thin umbrellas and wouldn't hold the pleats if worn. The waist gets really small and there's no room for stretch. I made sure my measurements were accurate to the description, but still everything is too tight, or fits awkward. And their returns/customer service is such a hassle to get through to them that I gave up. Returning the items would cost $50 without any shipping refund and i doubt the package would make it there. Also an item was missing and the hooks some of the shirts used to connect the straps are made of rubber making the shirts unwearable. Really disappointed and regret this purchase.
Hi, we are very sorry for the shipping delay, as we were on long vacation for CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, we just came back to ship again after the holiays, so we spent a little more time to processing our orders than usual. If there's any problems with orders and products, hopefully that you can contast us on instagram@storedogdog2 and email(storedogdog@hotmail.com) us, we will try best to do what we can and solve the problems for you. Thank you for your understanding.
I love the clothes that this store offers, but the last time I tried to buy something from them I got a text and an email from my bank saying that it was detecting fraud. I don't want to assume if it steals your credit card information, but be careful.
Hi, sorry for the convenience, if the fraud risk checking appears, it's realted to many factors, like the IP address is not the same as your location or the bank card infrmationo is not yours or etc.
We aren't able to control the payment process managed by the payment agent, the system will analyze the fraud risk itself, if it's unsafe, the payment will fail to go through and the payment will be back to your origianl account automatically, dont't worry about that if you purchase through our official website.
If there's still any question, pls feel free contact us (email: storedogdog@hotmail.com) (IG: storedogdog2). Thank you so much for your support.
I ordered 100 worth of stuff and 3 of the shirts didn't even look like the picture and the button on the jeans I bought broke in the wash before I even wore them but going through the hassle of returning them is a pain :(
Hi, sorry for the inconvenience, if there's any problems with products, please DM us on instragram@storedogdog2 and email(storedogdog@hotmail.com) us, we will find the best solution for you. Thank you so much.
Best Wishes!
3 months ago i ordered 2 beautiful dresses and they came in good care and fitted amazing. Now at 19 April i ordered the "Long bunny ear hoodie" and it never came, i sended an email today and I'm waiting for my reply. If it doesn't come I would be really disappointed.
Hi, sorry for the inconvenience, could you please DM us@storedogdog2 or emai us (storedogdog@hotmail.com) about your order info? We will check and send you the shipping details, and we can provide reship or refund if there's any problems with packages. Could we have the chance to solve the problem for you?
Thank you for your understanding.
Best Wishes!
So, I purchased two sweaters from the dog dog website and contacted them after it took over one month to ship out. They told me it would be another week or so and once it was "shipped" I was provided with a link that had inaccurate shipping info. I contacted them for a refund bc I had payed over 30 dollars and they continued to tell me that half my order was canceled without previously notifying me and shipping out my other sweater right after so I have to wait even longer (they told me three weeks or so). The person I was emailing then told me I would receive a refund for only one sweater (which I had not received yet) and am not allowed a refund for my second item. This is despicable and I never anticipated such bad customer service. I never write reviews but their emails and service was very unprofessional.
Hi, we are very sorry for causing you the trouble. When you placed the order, we were on long vacation of CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, so what we can do at that time was to ship out our existing stocks for you first so that you can receive part of them, we won't cancel your order by ourselves unless we get your confirmation. Maybe there's something wrong with payment system while checking out. If there's any problems with orders, we hope that you can contact us on instagram@storedogdog2 or send us emails(storedogdog@hotmail.com) about the details, we will try best to solve for you. Thank you for your understanding.
I tried to make a transaction a while ago and each time my card did not go through... I sent an email just now but I am afraid they will not respond. I attempted to pay 5+ times and it did not go through at all. It seemed legit and I was excited for the clothes. I was very disappointed.
I'm not going to lie I was skeptical about store dog dog because of the prices looked too good to be true but I love my clothes they look just like the pictures and the quality of the clothes are amazing the shipping takes a while but that's because of COVID, every time I contacted them they were very kind and helpful and gave me free socks and a choker (the socks because I spent more than $40.)I also messed up on one of my purchases because I meant to select a different color, I contacted them and they changed it for me which was a relief. Will definitely be buying from them again and would recommend :)
Thank you for your recognition. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future.
Hope you all good!
I ordered from them a month ago, it did take a good while to get here but I honestly don't mind because all of the items were exactly as shown and the quality actually surprised me. If you know what Primark is, I would compare the quality to them. No issues with the packaging or delivery, although I was a bit annoyed that they didn't email me when it arrived in my country, lucky enough someone was at home when it dropped in. Make sure you know your waist size and check EVERY item for the size chart because they are all different! I am 25" and I had to get a skirt for 25.9" because they didn't have any lower apart from 24.5" and I'm so glad I didn't get lower because the skirt fit me perfectly! From the photo below you can see the items are creased, it's from the way they were packaged. They are safe to iron but it was advised at a low heat :)
Thanks for your review. We appreciate your custom and look forward to serving you again in the future.
Best Wishes!
I loved the earrings and skirt that I got. Though, I would recommend sizing up by 1-2 sizes since Asian clothes are usually smaller then USA clothes ( I'm from America) but I got lucky, but overall, it's a pretty good store and I just bought some more stuff from them! I'm very excited about them. Also shipping is pretty good. ( Even though mine's almost got lost by that's not the store's fault lol)
Thank you guys for your recognition. If there's any problems with orders and shipping next time, please DM us or email us, we will try best to deal with them and offer you more details. Thank you for being with us.
Hope you all good!
Ordered around 10 items from this store and they are all good quality! Was worried about shipping time to AUS but it came very fast. The sizing runs slightly small but I just used the measurements for each item to choose a size and everything fit well. When I got in contact via email I received a response the same day. Definitely would recommend
Thank you for your recognition. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future.
Hope you all good!
I was scared to order from this site at first because most online stores from China turn out to be a scam, at least for aesthetic apparel. But, my stuff arrived within like two weeks and everything was exactly as pictured on the website. Like exactly the same. And everything fit perfectly too, you should size up for sure bc they have Asian sizes. They even gave me a free gift each time I ordered from there. It was a great experience. They emailed me every step of the way to let me know when my order was shipped and delivered. I'm so happy with my purchase.
Thank you for your recognition, you are the ones keeping us going! Thank you for supporting us all the time.
Bought the retro dragon dress and a punk barbwire choker. Both arrived as shown in just 2 weeks (China to Caribbean) I messaged CS 1st week and they answered (IG to email). I am satisfied with service and products. Dress came with free cute butterflies face tattoos. ()
Thank you for your recognition.We appreciate your support and look forward to serving you again in the future.
I ordered 4 shirts, a jean jacket, a necklace and a belt. It took about two/three weeks to come in the mail. The clothes look like the pictures on the website and the quality was decent for such a cheap price. I spent over $80, so they sent me a free shirt, a pair of socks, and necklace along with my order. However, I have two complaints. First, one of the shirts I ordered fit too small even though I looked at the measurements. I ordered an XL, and it barely fit over my boobs. Second, the clothes smelled weird and I had to wash them before wearing them out. Overall, I'd recommend this site.
Thank you for your recommendation, we will continue to make efforts to improve these problems you mentioned above, hopefully we have the chance to serve you again later.
Best Wishes!
I'm still struggling to get a refund for 2 defective items.
They immediately wanted to give me a coupon, I said I didn't want to order from them anymore so I'd rather get a real refund. They didn't reply.
Two weeks later, I'm emailing them again and now they want me to send the items back. Except that shipping something from France to China is awfully expensive, and anyway, I provided pictures showing that I can't use -at least the pants- anymore...
The 2 defective items are:
A t-shirt with a really bad printing (stain, misplaced and bad colors, and misplaced print)
Pants. Sold as jeans, made of a thin fabric with poor appliqués. I've worn them only two afternoons and all the seams fell apart! The pants fit very lose so it's not because it was too tight or anything.
The other items I ordered alongside are decent.
We are very sorry for that, sometimes some emails are placed into spam by the system, if we don't reply in time, thanks for your patience to send one more email to us, we provide reship/refund service, if you have any problems, please let us know, thank you so much!
Best Wishes!
Ordered a package, took 7 weeks to arrive. When it came everything was damaged and 3 sizes too small. When I asked for a refund they said I'd have to pay to ship the items back out of my own wallet, and then once they received it, I might get a refund... Terrible company, not to mention the broken English making communication almost impossible. Do not buy from here!
We are very sorry for not giving you good shoppping experience, all the problems you mention we are trying hard to do it better, two years ago we set up our company not very long, there will be some shortcoming in our system, but believe that we are changing it into a good position. Hopefully we can have the chance to serve you again and we will provide more comfortable service, a thousand thanks!
Best Wishes!
I was really surprised by the quality of this clothes. They fit perfectly, more than any clothing than i can find in my country but for cheaper. They did take a long time to arrive which was expectable and I also had to pay some money for custom taxes and services once it arrived here, but overall was definitely worth it and I am going to buy here again!
Thank you for your great feedback. If you still meet the problem with customs taxes next time, just DM us or email us, we will help to solve this for you. Thank you so much for your support.
Best Wishes!
Answer: Hi, could you please check if there's any problems with the network connection? If there's no problems, please check again later. If there's something wrong with the payment progress, please DM us@storedogdog2 or email us (storedogdog@hotmail.com), we will send you more details. Thank you so much.
Answer: Hi, our clothing is a little stretchy, you can check our measurements of the waist and bust, if the data is good for you, you can pick them. If there's any problems later, could you please DM us on instagran@storedogdog2 or email us(storedogdog@hotmail.com) so that we can reply to you timely? Thank you so much.
Answer: Hi, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will send you the tracking status after checking, thank you so much.
Answer: Hi, sorry for the inconvenience, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com)? We would like to help if you can provide more oder informaiton, it's OK for you? Thank you so much.
Answer: Hi, what can we help you? Could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com)? We would like to help to solve the problems.
Answer: Hi, we are very sorry for the inconvenience, most of our our products are in the largest size in L, some of them have plus sizes, could you please check our website for more? Or if you don't mind, can you send us DM message via instagram@storedogdog2? We are willing to send you more details. Thank you so much.
Answer: Of course, we can, the shippping often needs about 20-30 days to your country, but it will depend on in transit actually because of the coronavirus period, sometimes it can be a litlle shorter or longer. It's Okay for you? Thank you for your asking.
Answer: Yes, you should size up. I ordered two sizes up. But it depends on what you're getting. If it's something like a hoodie and you prefer something oversized, then I recommend two sizes up. Same goes for crop tops and dresses. But if you're getting a t shirt, then one size up would be fine. They have a size guide if you're still unsure.
Answer: Hi, our system will automatically send order confirmation emails once orders are placed, if you can't find the mail, maybe it was placed into spam. Could you please have a check? Or you can email us your order number and we can resend the confirmation mail to you. If there's any other problems, please let us know. Thank you so much!
Answer: Hi, we are very sorry for the inconvenience, due to the coronavirus, shipping will take much time to be delievered than before. It make be about 60 days. Hopefully you can understanding this situation? If there's any other problems we can help, please let us know or email us (storedogdog@hotmail.com) Thank you so much!
Dog Dog has a rating of 3.3 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dog Dog most frequently mention good quality and free shipping. Dog Dog ranks 121st among Women's Clothing sites.
Hi, thank you for your great feedback. We will do it better than better.
Hope you all good!