website thubmnail of Dog Dog

Dog DogReviews 93

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Dog Dog?
grey star
grey star
grey star
grey star
grey star

Dog Dog Reviews Summary

Dog Dog has a rating of 3.3 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dog Dog most frequently mention good quality and free shipping. Dog Dog ranks 122nd among Women's Clothing sites.

service
25
value
23
shipping
25
returns
12
quality
20

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
Follow Emnet G.
Unfollow Emnet G.
Share Review
Report Review

DOES NOT WORK
April 29, 2023

I tried to make a transaction a while ago and each time my card did not go through... I sent an email just now but I am afraid they will not respond. I attempted to pay 5+ times and it did not go through at all. It seemed legit and I was excited for the clothes. I was very disappointed.

Date of experience: April 29, 2023
Brazil
1 review
0 helpful votes
Follow Yasmin Q.
Unfollow Yasmin Q.
Share Review
Report Review

Incrível demais esse site, eu jamais ia encontrar um site incrível como esse vocês realmente estão de parabéns

Date of experience: March 27, 2023
Colorado
1 review
1 helpful vote
Follow Serra J.
Unfollow Serra J.
Share Review
Report Review

I love the clothes that this store offers, but the last time I tried to buy something from them I got a text and an email from my bank saying that it was detecting fraud. I don't want to assume if it steals your credit card information, but be careful.

Date of experience: October 21, 2022
dogdog d. Dog Dog Rep
over a year old

Hi, sorry for the convenience, if the fraud risk checking appears, it's realted to many factors, like the IP address is not the same as your location or the bank card infrmationo is not yours or etc.
We aren't able to control the payment process managed by the payment agent, the system will analyze the fraud risk itself, if it's unsafe, the payment will fail to go through and the payment will be back to your origianl account automatically, dont't worry about that if you purchase through our official website.
If there's still any question, pls feel free contact us (email: storedogdog@hotmail.com) (IG: storedogdog2). Thank you so much for your support.

Norway
1 review
4 helpful votes
Follow Thea F.
Unfollow Thea F.
Share Review
Report Review

I love StoreDogDog
June 10, 2022

I love StoreDogDog! They come out with new clothing all the time, everything is affordable, the quality is really good! The only negative thing I can think of is that I live in Norway, so it will take quite awhile before it arrives. But for these clothes, it's totally worth the wait! I have bought a lot up until now, and I am satisfied with everything! Highly recommend. Also there was an item I bought, but they sent me a mail to tell me that it's out of stock, so I got to choose an item (in that price range), and they sent it the moment I decided for the item! So good service, will definitely recommend to all my friends, and will 100% buy from them again!

Date of experience: June 9, 2022
dogdog d. Dog Dog Rep
over a year old

Thank you for your great feedback, we are very lucky to meet someone like you. Thank you for being there with us.
Best Wishes!

Canada
1 review
1 helpful vote
Follow Makenzie S.
Unfollow Makenzie S.
Share Review
Report Review

Good!
March 30, 2022

The clothes are great quality, super cute clothes and pretty much identical to what they look like in the pictures. The only thing I didn't like about it was the slow shipping. Now this may be because I moved to a whole different place and I had to switch my address. Also PLEASE read the fitting sizes instead of just clicking what size you regularly are because for a large it's like a medium or possibly even a small. Overall good quality store, just slow shipping and weird sizes

Date of experience: March 30, 2022
dogdog d. Dog Dog Rep
over a year old

Hi, thank you for your great feedback. We will do it better than better.
Hope you all good!

Oklahoma
1 review
0 helpful votes
Follow Anna M.
Unfollow Anna M.
Share Review
Report Review

I love it
December 18, 2021

Great communication, great stuff, it takes awhile to get here but im not complaining. I wish reviews were on their site but im overall completely satisfied. Everything is leget and has lasted me too!

Date of experience: December 18, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, thank you for your great feedback. We will do it better than better. We appreciate your support and look forward to serving you again in the future.
Hope you all good!

California
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

Missed two skirts
November 22, 2021

I wouldve put a 5 stars if it wasnt for them forgetting the two skirts I ordered. I messaged them about the issue and I never heard from them. Disappointed

Date of experience: November 22, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, wer are very sorry for the inconvenience, could you please send us a DM on@storedogdog2 or email us (storedogdog@hotmail.com) your order details? We would like to find a better way for your problems. Actually we will reply all our DM and emails within 48 hours, if you haven't heard from us, please try to message us again, because there are some emails placed into spam sometimes.
Thank you for your understanding.

Australia
1 review
0 helpful votes
Follow grace a.
Unfollow grace a.
Share Review
Report Review

Contact
September 19, 2021

I've contacted you on both instagram and email and i haven't got a response regarding my order yet..

Date of experience: September 19, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, sorry for the inconvenience, we actually reply our emails and dm message every day during the daytime in our country, but sometimes we are on rest on weekends, and we will reply our mails and dms within 24-48 hours, if we can't reply to you timely, please be patient, we will reply soon. Thank you for your understanding.

Texas
1 review
1 helpful vote
Follow Yadira S.
Unfollow Yadira S.
Share Review
Report Review

I'm not going to lie I was skeptical about store dog dog because of the prices looked too good to be true but I love my clothes they look just like the pictures and the quality of the clothes are amazing the shipping takes a while but that's because of COVID, every time I contacted them they were very kind and helpful and gave me free socks and a choker (the socks because I spent more than $40.)I also messed up on one of my purchases because I meant to select a different color, I contacted them and they changed it for me which was a relief. Will definitely be buying from them again and would recommend :)

+1
Date of experience: August 7, 2021
dogdog d. Dog Dog Rep
over a year old

Thank you for your recognition. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future.
Hope you all good!

South Africa
1 review
1 helpful vote
Follow Owami M.
Unfollow Owami M.
Share Review
Report Review

Still waiting
July 11, 2021

I ordered a few things On the 23 of May, still haven't received any updates and the shipping website still looks the same

Date of experience: July 11, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, sorry for causing you the trouble, we sent tracking email for each order after shipping out. If your email address is correct and you can't find the tracking email, it may be placed into spam, please have a check if needed. Or could you please DM us@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!

Texas
1 review
1 helpful vote
Follow Katea P.
Unfollow Katea P.
Share Review
Report Review

Size up!
July 11, 2021

Everything was very good & cute! Just like the pictures! I recommend sizing up a size since they're asian sizes. Great clothes, about to make another purchase. Though i didn't get the free shirt they advertised, i talked with them & they offered one for my next purchase

Date of experience: July 9, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, thank you for your great feedback. We will do it better than better.
Hope you all good!

Louisiana
1 review
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Share Review
Report Review

I am 13 but I was in a study and I just got 30$ and I doubt that I didn't have 2$ left so this is a problem (I gave it 4 stars because I didn't want to hurt it for a issue non-quality related)

Date of experience: July 3, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, thank you for your feedback. If there's any problems with orders or products, please DM us@storedogdog2 or email us (storedogdog@hotmail.com) about your order information, we would like to find a way to make it better.
Thank you for your understanding.
Best Wishes!

Germany
1 review
1 helpful vote
Follow Ella A.
Unfollow Ella A.
Share Review
Report Review

Never came
May 11, 2021

3 months ago i ordered 2 beautiful dresses and they came in good care and fitted amazing. Now at 19 April i ordered the "Long bunny ear hoodie" and it never came, i sended an email today and I'm waiting for my reply. If it doesn't come I would be really disappointed.

Date of experience: May 11, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, sorry for the inconvenience, could you please DM us@storedogdog2 or emai us (storedogdog@hotmail.com) about your order info? We will check and send you the shipping details, and we can provide reship or refund if there's any problems with packages. Could we have the chance to solve the problem for you?
Thank you for your understanding.
Best Wishes!

California
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Time
May 5, 2021

It takes over a month for the clothes to come and they're not really worth it. The sizes are pretty small so I suggest sizing up but I wouldn't buy from here again.

Date of experience: May 5, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, we are very sorry for the inconvenience, if there's any problems with products, could you please DM us on instagram@storedogdog2 or email us about the order info? We love the chance to make it right for you. Thank you for your understanding.

Canada
1 review
1 helpful vote
Follow Kassidy F.
Unfollow Kassidy F.
Share Review
Report Review

Cheap and broken
April 5, 2021

I finally got my order ($250 for 9 items) after 2.5 months of waiting. I ordered 3 pleated skirts, they look and feel like crunch thin umbrellas and wouldn't hold the pleats if worn. The waist gets really small and there's no room for stretch. I made sure my measurements were accurate to the description, but still everything is too tight, or fits awkward. And their returns/customer service is such a hassle to get through to them that I gave up. Returning the items would cost $50 without any shipping refund and i doubt the package would make it there. Also an item was missing and the hooks some of the shirts used to connect the straps are made of rubber making the shirts unwearable. Really disappointed and regret this purchase.

Date of experience: April 5, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, we are very sorry for the shipping delay, as we were on long vacation for CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, we just came back to ship again after the holiays, so we spent a little more time to processing our orders than usual. If there's any problems with orders and products, hopefully that you can contast us on instagram@storedogdog2 and email(storedogdog@hotmail.com) us, we will try best to do what we can and solve the problems for you. Thank you for your understanding.

Texas
1 review
3 helpful votes
Follow Jessica D.
Unfollow Jessica D.
Share Review
Report Review

Loved it!
April 1, 2021

I don't usually write reviews but I absolutely love this shop! I ordered $200 worth of clothes in the beginning of February and it arrived around a week ago. I ordered 18 items and only got 17, BUT they emailed me that they didn't have that product in stock and would send it out to me at a later date (and they already have as I'm writing this) Everything fit perfectly and I love them so much. The only problem is shipping takes a very very long time. I waited around 1 month and 3 weeks in total? I live in the United States for reference. So if you're fine with waiting that long, go for it. The prices are great for what you get and I've already placed another order. Thank you!

Advice: size up!

+6
Date of experience: March 31, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, we are very sorry for the delay, as we were on long vacation for CNY2021, shipping companies stopped working at that time, we spent more time processing our orders than before. We definitely will speed up in the future. Thank you for your great feedback.
Hope you all good!

New York
1 review
0 helpful votes
Follow Sofie K.
Unfollow Sofie K.
Share Review
Report Review

So, I purchased two sweaters from the dog dog website and contacted them after it took over one month to ship out. They told me it would be another week or so and once it was "shipped" I was provided with a link that had inaccurate shipping info. I contacted them for a refund bc I had payed over 30 dollars and they continued to tell me that half my order was canceled without previously notifying me and shipping out my other sweater right after so I have to wait even longer (they told me three weeks or so). The person I was emailing then told me I would receive a refund for only one sweater (which I had not received yet) and am not allowed a refund for my second item. This is despicable and I never anticipated such bad customer service. I never write reviews but their emails and service was very unprofessional.

Date of experience: March 27, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, we are very sorry for causing you the trouble. When you placed the order, we were on long vacation of CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, so what we can do at that time was to ship out our existing stocks for you first so that you can receive part of them, we won't cancel your order by ourselves unless we get your confirmation. Maybe there's something wrong with payment system while checking out. If there's any problems with orders, we hope that you can contact us on instagram@storedogdog2 or send us emails(storedogdog@hotmail.com) about the details, we will try best to solve for you. Thank you for your understanding.

Canada
1 review
2 helpful votes
Follow Rachel P.
Unfollow Rachel P.
Share Review
Report Review

Not like the pictures
March 20, 2021

I ordered 100 worth of stuff and 3 of the shirts didn't even look like the picture and the button on the jeans I bought broke in the wash before I even wore them but going through the hassle of returning them is a pain :(

Date of experience: March 20, 2021
dogdog d. Dog Dog Rep
over a year old

Hi, sorry for the inconvenience, if there's any problems with products, please DM us on instragram@storedogdog2 and email(storedogdog@hotmail.com) us, we will find the best solution for you. Thank you so much.
Best Wishes!

New York
1 review
0 helpful votes
Follow Evelyn G.
Unfollow Evelyn G.
Share Review
Report Review

It was ok
March 8, 2021

It did take 2 weeks to come it was ok quality but I wish it would be bigger becuase in the picture it was really big sleeves and the one I got the sleeves ok kind of oversized but I wanted it bigger but I will buy more clothes from store it was RRALLY good

Date of experience: March 6, 2021
dogdog d. Dog Dog Rep
over a year old

Thank you for your great feedback. Your words means a lot. If there's any problems with orders, please DM us or email us, we will try best to help, thank you so much.
Best Wishes!

North Carolina
1 review
1 helpful vote
Follow Rose H.
Unfollow Rose H.
Share Review
Report Review

I loved the earrings and skirt that I got. Though, I would recommend sizing up by 1-2 sizes since Asian clothes are usually smaller then USA clothes ( I'm from America) but I got lucky, but overall, it's a pretty good store and I just bought some more stuff from them! I'm very excited about them. Also shipping is pretty good. ( Even though mine's almost got lost by that's not the store's fault lol)

Date of experience: February 12, 2021
dogdog d. Dog Dog Rep
over a year old

Thank you guys for your recognition. If there's any problems with orders and shipping next time, please DM us or email us, we will try best to deal with them and offer you more details. Thank you for being with us.
Hope you all good!

From the business

Buy the cutie items here! Free Shipping worldwide! Over $40/$80 will get a free gift! Tag us your customer show! storedogdog@hotmail.com


storedogdog.net
Guang Zhou Shi, GD, China