I've placed an order but I didn't receive any confirmation mail, what shoul I do?

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I've placed an order but I didn't receive any confirmation mail, what shoul I do?

asked by ricacristina c. on 5/5/20

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dogdog d. [Dog Dog Rep] · Answer 1 · 2020-06-16T12:45Z

dogdog d. [Dog Dog Rep]

on 6/16/20

Hi, our system will automatically send order confirmation emails once orders are placed, if you can't find the mail, maybe it was placed into spam. Could you please have a check? Or you can email us your order number and we can resend the confirmation mail to you.
If there's any other problems, please let us know.
Thank you so much!

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