Dog Dog Questions & Answers

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Here’s what consumers have asked with answers from Dog Dog staff and previous consumers.

19 questions answered
11% answered in 1 day
Question:

How long does shipping take?

Answer:

Shipping days vary from countries to countries, it often needs about 15 days to USA, that will be a little longer to other countries. Please contact us via email(storedogdog@hotmail.com) if you have any problems. Thank you so much.

By dogdog d.,
See more answers (4)
Question:

Is hitting a dog if they did something bad dog abuse

Answer:

Hi, what can we help you? Could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com)? We would like to help to solve the problems.

By dogdog d.,
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Question:

What is customer service phone number

Answer:

Hi, here it is: +86 18998718930 If you have any problems, you can also email us via storedogdog@hotmail.com Thank you so much!

By dogdog d.,
See more answers (2)
Question:

What should i do when it won't let me buy stuff?

Answer:

Hi, could you please check if there's any problems with the network connection? If there's no problems, please check again later. If there's something wrong with the payment progress, please DM us@storedogdog2 or email us (storedogdog@hotmail.com), we will send you more details. Thank you so much.

By dogdog d.,
Question:

How big are the large sizes for dresses and skirts? would they be too small for someone that weighs 150lbs?

Answer:

Hi, our clothing is a little stretchy, you can check our measurements of the waist and bust, if the data is good for you, you can pick them. If there's any problems later, could you please DM us on instagran@storedogdog2 or email us(storedogdog@hotmail.com) so that we can reply to you timely? Thank you so much.

By dogdog d.,
Question:

I am in bangladesh how can i track my order?

Answer:

Hi, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will send you the tracking status after checking, thank you so much.

By dogdog d.,
Question:

Why isnt my tracking number working its unknown and ive been trying for 3 days now?

Answer:

Hi, sorry for the inconvenience, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com)? We would like to help if you can provide more oder informaiton, it's OK for you? Thank you so much.

By dogdog d.,
Question:

Answer:

Hi, we are very sorry for the inconvenience, most of our our products are in the largest size in L, some of them have plus sizes, could you please check our website for more? Or if you don't mind, can you send us DM message via instagram@storedogdog2? We are willing to send you more details. Thank you so much.

By dogdog d.,
Question:

Does dog dog deliver to australia? if so how long does it take

Answer:

Of course, we can, the shippping often needs about 20-30 days to your country, but it will depend on in transit actually because of the coronavirus period, sometimes it can be a litlle shorter or longer. It's Okay for you? Thank you for your asking.

By dogdog d.,
Question:

Are they asian sizes , im a small so should i size up to medium or large or no or what

Answer:

Yes, you should size up. I ordered two sizes up. But it depends on what you're getting. If it's something like a hoodie and you prefer something oversized, then I recommend two sizes up. Same goes for crop tops and dresses. But if you're getting a t shirt, then one size up would be fine. They have a size guide if you're still unsure.

By Neha K.

Can’t see your question? Ask to get answers from the Dog Dog staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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