I have ordered from dogdog 3 times now (and counting) and am happy with everything I have recieved! There was an issue with my first purchase, as an item was out of stock, but they kindly let me pick another and it was easily resolved. They replied very quickly and were super sweet as well! Overall they are very affordable and I really love everything I have gotten from them, I reccomend them to my friends now too!
Shipping times are very good too. In the United States I got my items within 2 weeks and now in Canada I got mine a week after I placed my order.
I've contacted you on both instagram and email and i haven't got a response regarding my order yet..
Hi, sorry for the inconvenience, we actually reply our emails and dm message every day during the daytime in our country, but sometimes we are on rest on weekends, and we will reply our mails and dms within 24-48 hours, if we can't reply to you timely, please be patient, we will reply soon. Thank you for your understanding.
I bought their kawaii cartoon dinosaur plush bag In the picture you can clearly see it's quite big but when I got it it was small it looks like the picture except for the size as you can see it's not as stuffed as the pictures that they displayed they've made the tail a lot longer than the display pictures and I think the length of the bag (not straps) is short by just a bit I'm kinda disappointed sadly I can only fit my phone and maybe my charger in this bag Maybe their clothes are different but as for this bag it was not to my expectations
Hi, we are very sorry for the inconvenience, if there's any problems, could you please send us DM message or email us? We provide reship service. Thank you for your understanding.
Best Wishes!
Placed an order on December 1,2020. The order shipped on December 10,2020. I paid for $15 express shipping and it arrived a week after shipment (to California)! Overall, it took about 2 and a half weeks to get to me since I placed my order. I signed up for DHL text updates so that was very helpful in terms of tracking my package. I really suggest paying the express shipping.
The items themselves: good quality for the price. I knew some of the really cheap tanks would be synthetic material. Sizing: Asian sizing is smaller than other sizings so make sure you check the exact measurements provided. For example, I'm 4'10 and some of the xs/s skirts were a bit short on me. Price: I got 7 tops, 2 skirts, 1 bag, and two pieces of jewelry which totaled to around $114 USD.
Overall: I didn't have any problems with my order. I would recommend purchasing. Pay the express shipping of $15 and check exact measurements. The price is very low but the quality is good for the price and the clothes are very cute. Would buy again!
Thank you for your recognition, and also very appreciated for your kindness. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future. We will do it better and better.
Hope you all good!
I ordered a few things On the 23 of May, still haven't received any updates and the shipping website still looks the same
Hi, sorry for causing you the trouble, we sent tracking email for each order after shipping out. If your email address is correct and you can't find the tracking email, it may be placed into spam, please have a check if needed. Or could you please DM us@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!
Okay so I absolutely LOVE this store even though I had some minor problems. On their website it said that they'd ship out 3 days after purchase. After 1 week with no shipping update I emailed them and got a response almost immediately that they would ship out my order in a couple of days. But then nothing happened and I emailed them again and they said that one of my items that I had ordered (a phone case) was out of stock and if they didn't receive it in 2 days they would ship my order anyways. So in total it took them 2 weeks to ship out but I had no problem with that since they shipped my order with DHL express for free so it arrived in only a few days. :) I did sadly not get my phone case but they compensated it with 2 random phone cases and one of the shirts I ordered came in the wrong color but I liked that color just as much so it didn't really bother me. All in all, they are not a scam and I really liked all the items that I received. The quality of some clothing might not be the best but that is expected since you get what you pay for. They have lots of aesthetic and interesting items and I will definitely order from them again!
Thank you for your recognition.We appreciate your support and look forward to serving you again in the future. A thousand thanks!
I have ordered several items from dog dog since my initial review and they have improved. The shipping times vary from long to quick, but overall the products do not disappoint!
Thank you for your recognition.We appreciate your support and look forward to serving you again in the future. A thousand thanks!
I've ordered from storedogdog a few times over the course of a couple of years, and I am satisfied with all of the products I was shipped. The shipping is pretty long (but that is to be expected since I'm in America and they ship from China), but otherwise it's affordable and good quality.
*BEWARE: I got one product, a bunny bag from them, which came with a rip and the zipper broke off about a week later. All the stuffing came out eventually and I had to throw it away, but as far as their clothes go; I give 5 stars.*
I ordered over $150 worth of clothes on this site in beginning of april and never got my clothes or any refund. It was my moms money and i need to pay her back. I want a refund soon please
Hi, sorry for the inconvenience, could you email(storedogdog@hotmail.com) us about your order info so that we can track and check what happened to your package? We promise that you will receive package from us finally, or we will reship or refund you. Thank you for your understanding.
I ordered $80 worth two of my items looked absolutely nothing like what they were supposed to and are so ugly, only order things that look like they would be good quality because DEFINANTLY do not order tshirts they aren't even made of cotton
Hi, we are sorry for the shopping experience, if there's any quality problems with clothes, could you please send us DM message or email us about your order details? We provide reship or refund service. Thank you for your understanding.
Best Wishes!
I waited for 5 MONTHS for my clothes to come and they never did. They also refused to give me a refund even though they had promised me one. Huge scam never order from here
Hi, sorry for the inconvenience, could you email(storedogdog@hotmail.com) us your order info so that we can check your email records? We promise that you will get package from us, if not, we will reship or refund as we say. If there's still some problems with your order, please feel free to contact us, we will try best to solve it. Thank you for your understanding.
I am 13 but I was in a study and I just got 30$ and I doubt that I didn't have 2$ left so this is a problem (I gave it 4 stars because I didn't want to hurt it for a issue non-quality related)
Hi, thank you for your feedback. If there's any problems with orders or products, please DM us@storedogdog2 or email us (storedogdog@hotmail.com) about your order information, we would like to find a way to make it better.
Thank you for your understanding.
Best Wishes!
I love shopping from shoredogdog, but now they are a MESS! They're packages usually come quick, but for some reason its been almost a month and NO UPDATE of my package. It was also a christmas gift for my younger sister. I contacted them and they responded with "Hi, we are very sorry that, your order was shipped out before we emailed you tracking information, as Black Friday and Cyber Monday, epacket and USPS have many packages, sometimes the tracking information do not update, but it is on the way to you, and shipping delay some days, and you should get it next two weeks, thank you~~" REALLY STOREDOGDOG?! So dissapointed! I was also a promoter for their instagram acc and said they'll pay me but when i code was used, they never sent me the money. They also respond in petty ways and don't seem to care. They've really changed my mind on them.
Hi, all our package were shipped out before you received the tracking emails, but the shipping will be out of our control on way shipping, we believe that you can understand this, when meeting some important festivals or holidays, a great demand will have a great effect on the processing. As for the promotion, we certainly will send you commission when we are online, thanks for your understanding.If you have any other problems, please let us know, thank you so much!
Best Wishes!
Ordered several items which includes a two hats, a shirt, two pairs of glasses and a ring. I ordered about a month ago, and it just arrived today. I got a little worried when the link that they sent me for tracking wasn't updating but after sending them an email explaining my concerns they responded very quickly and were helpful in solving my tracking issue and let me know that the package was on it's way!
Now for the clothes: everything was accurate from when i ordered online. However i will say that the shirt that i received had an incredibly strong/strange smell to it that i am still attempting to remove... everything else was very good and they even sent me a free choker included in my purchase as well (thank you!).
I wasn't able to order very many clothes as this is my first time and i am plus-size so i wasn't sure how sizing would be. I'm usually a size 12/14 or 0X/1X in shirts/pants but i bought an oversized looking shirt in XL and it seemed to be just okay.
I would love to see more plus-size inclusive items, and i'll be purchasing from them again in the future! If you're iffy on the clothes i definitely recommend the accessories.:-)
Thank you for supporting us, we will try to add more plus-size clothes on our website later, hopefully we have the chance to serve you again in the future.
Hope you all good!
SCAMMED. I was waiting for my package and it NEVER came. I don't know if it was the delivery or whatever but it said I had already signed it but I NEVER DID I spent over 200 dollars for this and this is what I get
Hi, sorry for the inconvenience, if you ordered through our official website(https://www.storedogdog.net/), we guaratee that you can receive your package from us, if you haven't gotten your order, could you please DM us via instagram@storedogdog2 or email us(storedogdog@hotmail.com) about your order info? We would like to solve the problem for you, thank you for your understanding.
Best Wishes!
I've only had great experiences with this store prices are low and i love all the items i've received from here! :)
Thanks for your review. We appreciate your custom and look forward to serving you again in the future.
I ordered 17 days ago AND paid extra money for it to come sooner and I've only gotten one email saying that its on its way... losing hope
Hi, we apologize for the shipping delay out of our control during coronavirus infection, if there's any problems with orders, please DM us or email us, we will try best to solve it, thank you so much for your patience.
They decline my card every time i try to get something... i don't shop there anymore because of that
Hi, we are sorry for the inconvenience, as for the problems you met, it's checking safety from the payment company, they need to make sure all payments are processing under safe circumstances.
We can send you more details about the problems, if you would like to try again, just message us or email us. We will offer further help to solve this probems.
Thank you for your understanding.
Best Wishes!
I bought clothes a while ago, and im in love! I had to fix one of the items bc the shoulder strap loosened.
Thank you for your kindness, shipping delays meeting with the coronavirus, very appreciated that you can understand this situation. We are very lucky to meet someone like you.
If there's any problems with products, please let us know. Thank you for your support always.
Hope you all good!
Ordered bunch of stuff like 2 weeks ago, still haven't shipped out, haven't heard anything about it.
Hi, sorry for the inconvenience, due to the coronavirus infection, there's delay in processing and shipping time, but all our staff are trying best to speed up to process. Could you please DM(storedogdog2) us or email(storedogdog@hotmail.com) us about your order information? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!
My order came in late. It was the wrong color and size. Good fabric but worthless since I couldn't wear it. I'm so disappointed $20 down the drain.
We are very sorry for that, we can offer reship/refund service if there is any problems for your order, please email us and let us know, our aim is to provide our sincere service to you, thanks for your support.
Best Wishes!
Answer: Hi, could you please check if there's any problems with the network connection? If there's no problems, please check again later. If there's something wrong with the payment progress, please DM us@storedogdog2 or email us (storedogdog@hotmail.com), we will send you more details. Thank you so much.
Answer: Hi, our clothing is a little stretchy, you can check our measurements of the waist and bust, if the data is good for you, you can pick them. If there's any problems later, could you please DM us on instagran@storedogdog2 or email us(storedogdog@hotmail.com) so that we can reply to you timely? Thank you so much.
Answer: Hi, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will send you the tracking status after checking, thank you so much.
Answer: Hi, sorry for the inconvenience, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com)? We would like to help if you can provide more oder informaiton, it's OK for you? Thank you so much.
Answer: Hi, what can we help you? Could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com)? We would like to help to solve the problems.
Answer: Hi, we are very sorry for the inconvenience, most of our our products are in the largest size in L, some of them have plus sizes, could you please check our website for more? Or if you don't mind, can you send us DM message via instagram@storedogdog2? We are willing to send you more details. Thank you so much.
Answer: Of course, we can, the shippping often needs about 20-30 days to your country, but it will depend on in transit actually because of the coronavirus period, sometimes it can be a litlle shorter or longer. It's Okay for you? Thank you for your asking.
Answer: Yes, you should size up. I ordered two sizes up. But it depends on what you're getting. If it's something like a hoodie and you prefer something oversized, then I recommend two sizes up. Same goes for crop tops and dresses. But if you're getting a t shirt, then one size up would be fine. They have a size guide if you're still unsure.
Answer: Hi, our system will automatically send order confirmation emails once orders are placed, if you can't find the mail, maybe it was placed into spam. Could you please have a check? Or you can email us your order number and we can resend the confirmation mail to you. If there's any other problems, please let us know. Thank you so much!
Answer: Hi, we are very sorry for the inconvenience, due to the coronavirus, shipping will take much time to be delievered than before. It make be about 60 days. Hopefully you can understanding this situation? If there's any other problems we can help, please let us know or email us (storedogdog@hotmail.com) Thank you so much!
Dog Dog has a rating of 3.3 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dog Dog most frequently mention good quality and free shipping. Dog Dog ranks 121st among Women's Clothing sites.
Thank you for your recognition. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future.
Hope you all good!