• Dog Dog

Dog Dog

Overview

Dog Dog has a rating of 3.3 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dog Dog most frequently mention good quality, and free shipping. Dog Dog ranks 931st among Women's Clothing sites.

  • Service
    25
  • Value
    23
  • Shipping
    25
  • Returns
    12
  • Quality
    20
48
See all photos

What reviewers want you to know

Positive highlights

  • In the United States I got my items within 2 weeks and now in Canada I got mine a week after I placed my order.
  • I've ordered clothing multiple times, and a phone case once.

Critical highlights

  • The supplier is based in China so it takes extra long for the items to arrive.
  • I waited 2 days before i emailed the company and then it took them 2 days for them to respond.
How would you rate Dog Dog?
Top Positive Review

“Good!”

Makenzie S.
3/30/22

The clothes are great quality, super cute clothes and pretty much identical to what they look like in the pictures. The only thing I didn't like about it was the slow shipping. Now this may be because I moved to a whole different place and I had to switch my address. Also PLEASE read the fitting sizes instead of just clicking what size you regularly are because for a large it's like a medium or possibly even a small. Overall good quality store, just slow shipping and weird sizes

Top Critical Review

“DOES NOT WORK”

Emnet G.
4/29/23

I tried to make a transaction a while ago and each time my card did not go through... I sent an email just now but I am afraid they will not respond. I attempted to pay 5+ times and it did not go through at all. It seemed legit and I was excited for the clothes. I was very disappointed.

Reviews (93)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 weeks (5) phone case (3) 3 weeks (3) items (17) 2 days (4)
Thumbnail of user theaf6
1 review
4 helpful votes
June 10th, 2022

I love StoreDogDog! They come out with new clothing all the time, everything is affordable, the quality is really good! The only negative thing I can think of is that I live in Norway, so it will take quite awhile before it arrives. But for these clothes, it's totally worth the wait! I have bought a lot up until now, and I am satisfied with everything! Highly recommend. Also there was an item I bought, but they sent me a mail to tell me that it's out of stock, so I got to choose an item (in that price range), and they sent it the moment I decided for the item! So good service, will definitely recommend to all my friends, and will 100% buy from them again!

Tip for consumers:
Be patient, it is worth it!

Products used:
Cardigan, top with sleeves, tights, leg warmers, vest and mirror.

Service
Value
Shipping
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Thank you for your great feedback, we are very lucky to meet someone like you. Thank you for being there with us.
Best Wishes!

Thumbnail of user egetachew
1 review
0 helpful votes
April 29th, 2023

I tried to make a transaction a while ago and each time my card did not go through... I sent an email just now but I am afraid they will not respond. I attempted to pay 5+ times and it did not go through at all. It seemed legit and I was excited for the clothes. I was very disappointed.

Tip for consumers:
I was at first intrigued but it turned out to be a scam.

Products used:
None

Service
Value
Thumbnail of user serraj1
1 review
1 helpful vote
October 21st, 2022

I love the clothes that this store offers, but the last time I tried to buy something from them I got a text and an email from my bank saying that it was detecting fraud. I don't want to assume if it steals your credit card information, but be careful.

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for the convenience, if the fraud risk checking appears, it's realted to many factors, like the IP address is not the same as your location or the bank card infrmationo is not yours or etc.
We aren't able to control the payment process managed by the payment agent, the system will analyze the fraud risk itself, if it's unsafe, the payment will fail to go through and the payment will be back to your origianl account automatically, dont't worry about that if you purchase through our official website.
If there's still any question, pls feel free contact us (email: storedogdog@hotmail.com) (IG: storedogdog2). Thank you so much for your support.

Thumbnail of user kassidyf5
1 review
1 helpful vote
April 5th, 2021

I finally got my order ($250 for 9 items) after 2.5 months of waiting. I ordered 3 pleated skirts, they look and feel like crunch thin umbrellas and wouldn't hold the pleats if worn. The waist gets really small and there's no room for stretch. I made sure my measurements were accurate to the description, but still everything is too tight, or fits awkward. And their returns/customer service is such a hassle to get through to them that I gave up. Returning the items would cost $50 without any shipping refund and i doubt the package would make it there. Also an item was missing and the hooks some of the shirts used to connect the straps are made of rubber making the shirts unwearable. Really disappointed and regret this purchase.

Tip for consumers:
Don't use dog dog. They use an assortment of brands and are never consistent with quality or sizing. Definetly not worth 2.5 months of waiting

Products used:
None. All products were poor quality, didn't fit, or didn't arrive

Service
Value
Shipping
Returns
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, we are very sorry for the shipping delay, as we were on long vacation for CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, we just came back to ship again after the holiays, so we spent a little more time to processing our orders than usual. If there's any problems with orders and products, hopefully that you can contast us on instagram@storedogdog2 and email(storedogdog@hotmail.com) us, we will try best to do what we can and solve the problems for you. Thank you for your understanding.

Thumbnail of user owamim
1 review
1 helpful vote
July 11th, 2021
Verified purchase

I ordered a few things On the 23 of May, still haven't received any updates and the shipping website still looks the same

Service
Shipping
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for causing you the trouble, we sent tracking email for each order after shipping out. If your email address is correct and you can't find the tracking email, it may be placed into spam, please have a check if needed. Or could you please DM us@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!

Thumbnail of user sarat245
1 review
0 helpful votes
January 12th, 2021

Ordered bunch of stuff like 2 weeks ago, still haven't shipped out, haven't heard anything about it.

Service
Value
Shipping
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for the inconvenience, due to the coronavirus infection, there's delay in processing and shipping time, but all our staff are trying best to speed up to process. Could you please DM(storedogdog2) us or email(storedogdog@hotmail.com) us about your order information? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!

Thumbnail of user makenzies17
1 review
1 helpful vote
March 30th, 2022

The clothes are great quality, super cute clothes and pretty much identical to what they look like in the pictures. The only thing I didn't like about it was the slow shipping. Now this may be because I moved to a whole different place and I had to switch my address. Also PLEASE read the fitting sizes instead of just clicking what size you regularly are because for a large it's like a medium or possibly even a small. Overall good quality store, just slow shipping and weird sizes

Tip for consumers:
Read the sizing please- make sure your those exact measurements instead of just clicking what u usually click. (Medium is like a small or xtra small)

Products used:
A knit sweater with a diamond pattern

Service
Value
Shipping
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, thank you for your great feedback. We will do it better than better.
Hope you all good!

Thumbnail of user taylorl113
1 review
21 helpful votes
April 10th, 2020

I recently purchased over 100 dollars worth of clothing from StoreDogDog. The website directed me to a PayPal site which I thought was normal but shortly after I paid I received no purchase confirm email and no tracking number. I thought that was sketchy because I've purchased many things online and I've always received a purchase confirm email with a purchase ID number right after the payment. I waited 2 days before i emailed the company and then it took them 2 days for them to respond. The response was very poorly worded and almost made no sense. They said they had no order information of my purchase in their system and to send them my address. I quickly sent an email back with all my info and then they ghosted me. Such a shame because I was really excited about the cute clothing I was gonna receive. I will be looking into a fraud investigation with PayPal and this so-called "business".

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

We are very sorry for the inconvenience, our system will automatically send order confirmation email once the orders are placed. We can often track your order with the right order number or email address. If there's any problems with your order, please email us for more details. We can provide reship/refund service. Thank you for your understanding.
Best Wishes!

Thumbnail of user roseh239
1 review
1 helpful vote
February 13th, 2021

I loved the earrings and skirt that I got. Though, I would recommend sizing up by 1-2 sizes since Asian clothes are usually smaller then USA clothes ( I'm from America) but I got lucky, but overall, it's a pretty good store and I just bought some more stuff from them! I'm very excited about them. Also shipping is pretty good. ( Even though mine's almost got lost by that's not the store's fault lol)

Tip for consumers:
Size up for clothes! :)

Products used:
Earrings, skirt

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Thank you guys for your recognition. If there's any problems with orders and shipping next time, please DM us or email us, we will try best to deal with them and offer you more details. Thank you for being with us.
Hope you all good!

Thumbnail of user ellaa50
1 review
1 helpful vote
May 11th, 2021

3 months ago i ordered 2 beautiful dresses and they came in good care and fitted amazing. Now at 19 April i ordered the "Long bunny ear hoodie" and it never came, i sended an email today and I'm waiting for my reply. If it doesn't come I would be really disappointed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for the inconvenience, could you please DM us@storedogdog2 or emai us (storedogdog@hotmail.com) about your order info? We will check and send you the shipping details, and we can provide reship or refund if there's any problems with packages. Could we have the chance to solve the problem for you?
Thank you for your understanding.
Best Wishes!

Thumbnail of user veronicad386
1 review
0 helpful votes
October 22nd, 2021

Ordered an item from these folks and have been unable to contact them. HMMMM, a return phone call!?

Tip for consumers:
Good luck trying to get a hold of these folks!!!

Service
Value
Shipping
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, we are very sorry for the inconvenience, we have shipped out your order, if the email account you put is right, you will receive the order confirmation email and tracking email from us.
And if there's any problems with your order, please contact us via instagram@storedogdog2 or email us (storedogdog@hotmail.com), we will reply all our messages within 24-48 hours, we would like to find a better way for the problems.
Thank you for your understanding.

Thumbnail of user kylahw
1 review
1 helpful vote
January 3rd, 2021

The clothes look great on the website and I WAS excited about ordering and receiving my package. But it won't let me order with my card. It tells me why card is invalid/restricted after 3 attempts. What does that mean exactly and why?

Value
Shipping
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for causing you the trouble, could you contact us via instagram@storedogdog2? My colleague will offer some help over this payment problems, there may be something wrong with the payment system, but our team are always here and would like to help. Could you please DM us or email us(storedogdog@hotmail.com) about your problems? We will try our best to solve for you, thank you for your understanding.
Best Wishes!

Thumbnail of user insc
1 review
1 helpful vote
January 26th, 2021

I was really surprised by the quality of this clothes. They fit perfectly, more than any clothing than i can find in my country but for cheaper. They did take a long time to arrive which was expectable and I also had to pay some money for custom taxes and services once it arrived here, but overall was definitely worth it and I am going to buy here again!

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Thank you for your great feedback. If you still meet the problem with customs taxes next time, just DM us or email us, we will help to solve this for you. Thank you so much for your support.
Best Wishes!

Thumbnail of user rachelp398
1 review
2 helpful votes
March 20th, 2021
Verified purchase

I ordered 100 worth of stuff and 3 of the shirts didn't even look like the picture and the button on the jeans I bought broke in the wash before I even wore them but going through the hassle of returning them is a pain :(

Tip for consumers:
I would say to size up although I had no problems

Service
Value
Shipping
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for the inconvenience, if there's any problems with products, please DM us on instragram@storedogdog2 and email(storedogdog@hotmail.com) us, we will find the best solution for you. Thank you so much.
Best Wishes!

Thumbnail of user danan63
1 review
18 helpful votes
August 18th, 2020

I ordered 4 shirts, a jean jacket, a necklace and a belt. It took about two/three weeks to come in the mail. The clothes look like the pictures on the website and the quality was decent for such a cheap price. I spent over $80, so they sent me a free shirt, a pair of socks, and necklace along with my order. However, I have two complaints. First, one of the shirts I ordered fit too small even though I looked at the measurements. I ordered an XL, and it barely fit over my boobs. Second, the clothes smelled weird and I had to wash them before wearing them out. Overall, I'd recommend this site.

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Thank you for your recommendation, we will continue to make efforts to improve these problems you mentioned above, hopefully we have the chance to serve you again later.
Best Wishes!

Thumbnail of user kateap1
1 review
1 helpful vote
July 11th, 2021

Everything was very good & cute! Just like the pictures! I recommend sizing up a size since they're asian sizes. Great clothes, about to make another purchase. Though i didn't get the free shirt they advertised, i talked with them & they offered one for my next purchase

Tip for consumers:
you need to size up!!

Products used:
shoes jackets shirt skirt

Service
Value
Shipping
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, thank you for your great feedback. We will do it better than better.
Hope you all good!

Thumbnail of user ceed3
1 review
9 helpful votes
February 2nd, 2020

Don't bother to buy anything from this site. The supplier is based in China so it takes extra long for the items to arrive. Their email mentioned that it would take 10-25 days to receive the item and while I did receive in the end, it took a month and half. I emailed their customer service and was told I would receive a refund but I never did. It's better to buy the items off of Yesstyle since the items are similar on their site and it's coming from Hong Kong, which has a faster delivery date.

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

We are very sorry that, you didn't have a happy shopping experience in our store, we provide reship/refunds service and will definitely perform it if there is any problems with the products, please let us know and talk with us about more details, we will try best to deal with it. Can you email us? We here always want to offer best service to our customers. If you have any other problems, please let us know. Thank you so much.
Best Wishes!

Thumbnail of user jessicad980
1 review
3 helpful votes
April 1st, 2021
Verified purchase

I don't usually write reviews but I absolutely love this shop! I ordered $200 worth of clothes in the beginning of February and it arrived around a week ago. I ordered 18 items and only got 17, BUT they emailed me that they didn't have that product in stock and would send it out to me at a later date (and they already have as I'm writing this) Everything fit perfectly and I love them so much. The only problem is shipping takes a very very long time. I waited around 1 month and 3 weeks in total? I live in the United States for reference. So if you're fine with waiting that long, go for it. The prices are great for what you get and I've already placed another order. Thank you!

Advice: size up!

Tip for consumers:
size up

Products used:
shirt, pants, shoes

Service
Value
Shipping
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, we are very sorry for the delay, as we were on long vacation for CNY2021, shipping companies stopped working at that time, we spent more time processing our orders than before. We definitely will speed up in the future. Thank you for your great feedback.
Hope you all good!

Thumbnail of user holliel23
1 review
3 helpful votes
December 1st, 2020

I completely forgot about this store until I saw an email from them. I ordered a pink pleated skirts close to 2 years ago now. At first I read the reviews and thought this store was amazing! But boy I was wrong. It was about 1 month later and I thought, thats weird my item hasnt arrived yet, so I waited another week before I emailed asking where my item would be and they never responded! Now, almost 2 years later my item has still not arrived. Very disappointed to say the least! To be honest what would you expect from clothes cheaply made in a factory in china?

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, we are very sorry for causing you the trouble, could you send DM message via instagram@storedogdog2? We are not sure if there's some problems with our email system so that we can't receive your mail, because my colleague will check and respond all our emails almost every day. Any problems, feel free to contact us. We will try best to solve it for you. Thank you for your underdstanding.
Best Wishes!

Thumbnail of user madm25
1 review
2 helpful votes
December 3rd, 2020

I bought their kawaii cartoon dinosaur plush bag In the picture you can clearly see it's quite big but when I got it it was small it looks like the picture except for the size as you can see it's not as stuffed as the pictures that they displayed they've made the tail a lot longer than the display pictures and I think the length of the bag (not straps) is short by just a bit I'm kinda disappointed sadly I can only fit my phone and maybe my charger in this bag Maybe their clothes are different but as for this bag it was not to my expectations

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, we are very sorry for the inconvenience, if there's any problems, could you please send us DM message or email us? We provide reship service. Thank you for your understanding.
Best Wishes!

Thumbnail of user annam1659
1 review
0 helpful votes
December 18th, 2021

Great communication, great stuff, it takes awhile to get here but im not complaining. I wish reviews were on their site but im overall completely satisfied. Everything is leget and has lasted me too!

Products used:
Pants, shirts, shoes, purses, backpack, socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, thank you for your great feedback. We will do it better than better. We appreciate your support and look forward to serving you again in the future.
Hope you all good!

Thumbnail of user gracea240
1 review
0 helpful votes
September 19th, 2021

I've contacted you on both instagram and email and i haven't got a response regarding my order yet..

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, sorry for the inconvenience, we actually reply our emails and dm message every day during the daytime in our country, but sometimes we are on rest on weekends, and we will reply our mails and dms within 24-48 hours, if we can't reply to you timely, please be patient, we will reply soon. Thank you for your understanding.

Thumbnail of user lorrainej67
1 review
14 helpful votes
September 22nd, 2020

I ordered 5 crop tops and a pair of high waisted jeans and it came only a week after shipping! However, I think it's worth mentioning that it took 11 days to process my order because of COVID-19 and I paid extra for it to arrive within 7-12 days after shipping, so keep that in mind. BTW, make sure to get a size bigger than you would in the U.S. They run small. I made sure to order all mine large and everything fit perfectly! I love that everything is folded and wrapped neatly! ***Pictured below are 4/5 crop tops I bought {I tried on the jeans and one shirt so it isn't pictured)

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Thank you for your recognition, we will do better and better in the future. Very appreciated for your support and looking forward to serving you again.
Best Wishes!

Thumbnail of user nancyr1124
1 review
0 helpful votes
May 5th, 2021

It takes over a month for the clothes to come and they're not really worth it. The sizes are pretty small so I suggest sizing up but I wouldn't buy from here again.

Service
Value
Shipping
Quality
Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Hi, we are very sorry for the inconvenience, if there's any problems with products, could you please DM us on instagram@storedogdog2 or email us about the order info? We love the chance to make it right for you. Thank you for your understanding.

Thumbnail of user nehak58
1 review
15 helpful votes
July 8th, 2020

I was scared to order from this site at first because most online stores from China turn out to be a scam, at least for aesthetic apparel. But, my stuff arrived within like two weeks and everything was exactly as pictured on the website. Like exactly the same. And everything fit perfectly too, you should size up for sure bc they have Asian sizes. They even gave me a free gift each time I ordered from there. It was a great experience. They emailed me every step of the way to let me know when my order was shipped and delivered. I'm so happy with my purchase.

Thumbnail of user dogdogd1
dogdog d. – Dog Dog Rep

Thank you for your recognition, you are the ones keeping us going! Thank you for supporting us all the time.

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From the business

Buy the cutie items here! Free Shipping worldwide! Over $40/$80 will get a free gift! Tag us your customer show! storedogdog@hotmail.com

Company Representative

Thumbnail of user dogdogd1
dogdog d.

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3.3
93 reviews
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