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Dog Dog Reviews Summary
Dog Dog has a rating of 3.3 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dog Dog most frequently mention good quality and free shipping. Dog Dog ranks 118th among Women's Clothing sites.
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I was really surprised by the quality of this clothes. They fit perfectly, more than any clothing than i can find in my country but for cheaper. They did take a long time to arrive which was expectable and I also had to pay some money for custom taxes and services once it arrived here, but overall was definitely worth it and I am going to buy here again!
It has very sharp detail none of the embroidery was ripped or loose! It has good material and was shipped with care. I am happy with my purchase!
Thank you guys for the recognition. We will do it better and better. Hopefully we have chance to serve again in the future.
Hope you all good!
Ordered bunch of stuff like 2 weeks ago, still haven't shipped out, haven't heard anything about it.
Hi, sorry for the inconvenience, due to the coronavirus infection, there's delay in processing and shipping time, but all our staff are trying best to speed up to process. Could you please DM(storedogdog2) us or email(storedogdog@hotmail.com) us about your order information? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!
The clothes look great on the website and I WAS excited about ordering and receiving my package. But it won't let me order with my card. It tells me why card is invalid/restricted after 3 attempts. What does that mean exactly and why?
Hi, sorry for causing you the trouble, could you contact us via instagram@storedogdog2? My colleague will offer some help over this payment problems, there may be something wrong with the payment system, but our team are always here and would like to help. Could you please DM us or email us(storedogdog@hotmail.com) about your problems? We will try our best to solve for you, thank you for your understanding.
Best Wishes!
SCAMMED. I was waiting for my package and it NEVER came. I don't know if it was the delivery or whatever but it said I had already signed it but I NEVER DID I spent over 200 dollars for this and this is what I get
Hi, sorry for the inconvenience, if you ordered through our official website(https://www.storedogdog.net/), we guaratee that you can receive your package from us, if you haven't gotten your order, could you please DM us via instagram@storedogdog2 or email us(storedogdog@hotmail.com) about your order info? We would like to solve the problem for you, thank you for your understanding.
Best Wishes!
Ordered around 10 items from this store and they are all good quality! Was worried about shipping time to AUS but it came very fast. The sizing runs slightly small but I just used the measurements for each item to choose a size and everything fit well. When I got in contact via email I received a response the same day. Definitely would recommend
Thank you for your recognition. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future.
Hope you all good!
Placed an order on December 1,2020. The order shipped on December 10,2020. I paid for $15 express shipping and it arrived a week after shipment (to California)! Overall, it took about 2 and a half weeks to get to me since I placed my order. I signed up for DHL text updates so that was very helpful in terms of tracking my package. I really suggest paying the express shipping.
The items themselves: good quality for the price. I knew some of the really cheap tanks would be synthetic material. Sizing: Asian sizing is smaller than other sizings so make sure you check the exact measurements provided. For example, I'm 4'10 and some of the xs/s skirts were a bit short on me. Price: I got 7 tops, 2 skirts, 1 bag, and two pieces of jewelry which totaled to around $114 USD.
Overall: I didn't have any problems with my order. I would recommend purchasing. Pay the express shipping of $15 and check exact measurements. The price is very low but the quality is good for the price and the clothes are very cute. Would buy again!
Thank you for your recognition, and also very appreciated for your kindness. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future. We will do it better and better.
Hope you all good!
My parents bought me over $140 worth of stuff on this website without the 7-15 day hipping fee. Its been over 15 and we are still waiting and my mom does not know what to do because Christmas is next week. And we don't know what to tell my little sister if the presents don't come in. I do not recommend this website at all, we are so angry!
Hi, we are very sorry for the inconvenience, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will send you the best solution after checking, and we gurantee that everyone can get her order from us, or we will reship or refund, could you please contact us? We would like to help always. Thank you for your understanding.
Trying to track my order th tracking number isnt working its unknown and ive been trying for 3 days now? Everyhting else is excellet
Hi, we are very sorry for the inconvenience, could you please DM us via instagram@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will send you the tracking details after checking, and we promise that everyone can get her order from us, or we will reship or refund, we gurantee, could you please contact us? We would like to help always. Thank you for your understanding.
I bought their kawaii cartoon dinosaur plush bag In the picture you can clearly see it's quite big but when I got it it was small it looks like the picture except for the size as you can see it's not as stuffed as the pictures that they displayed they've made the tail a lot longer than the display pictures and I think the length of the bag (not straps) is short by just a bit I'm kinda disappointed sadly I can only fit my phone and maybe my charger in this bag Maybe their clothes are different but as for this bag it was not to my expectations
Hi, we are very sorry for the inconvenience, if there's any problems, could you please send us DM message or email us? We provide reship service. Thank you for your understanding.
Best Wishes!
I completely forgot about this store until I saw an email from them. I ordered a pink pleated skirts close to 2 years ago now. At first I read the reviews and thought this store was amazing! But boy I was wrong. It was about 1 month later and I thought, thats weird my item hasnt arrived yet, so I waited another week before I emailed asking where my item would be and they never responded! Now, almost 2 years later my item has still not arrived. Very disappointed to say the least! To be honest what would you expect from clothes cheaply made in a factory in china?
Hi, we are very sorry for causing you the trouble, could you send DM message via instagram@storedogdog2? We are not sure if there's some problems with our email system so that we can't receive your mail, because my colleague will check and respond all our emails almost every day. Any problems, feel free to contact us. We will try best to solve it for you. Thank you for your underdstanding.
Best Wishes!
I see everyone giving one stars complaining it takes to long, and yes most of the time it takes a month or two but the outcome of the clothes are so cute and just like the pictures, I really suggest this sight. The only problem is that you dont know whether its coming in two weeks or two months.
Hi, thank you so much for understanding us, the truth is that shipping is not very stable during the coronavirus effect out of our control, sometimes it can be short to 1-2 weeks, but some will take 1-2 months during the special situation.
Anyway, we are very lucky to meet someone who can undertand our situation like you, thank you for your kindness.
Hope you all good!
I ordered $80 worth two of my items looked absolutely nothing like what they were supposed to and are so ugly, only order things that look like they would be good quality because DEFINANTLY do not order tshirts they aren't even made of cotton
Hi, we are sorry for the shopping experience, if there's any quality problems with clothes, could you please send us DM message or email us about your order details? We provide reship or refund service. Thank you for your understanding.
Best Wishes!
I recently ordered clothes from dogdog on my birthday, which was September 26. The order was confirmed, but other than that it hasn't even been shipped or anything of the sort. I emailed them 2-3 days ago and still no response..
Hi, we are very sorry for inconvenience, our team reply to all our emails and dm messages everyday except the rest time on weekends or holiday. If you can't get respond from us, could you please try again? We are afraid that if the mail is placed into spam, we will miss it. Any problems about orders, you can DM us or email us anytime, we will send you the status about your packages. Thank you for your understanding.
Hope you all good!
Shipping took about two months but that was expected. They replied very quickly to my email and were very helpful to answer my question about when my order would arrive. The clothes are good quality and fit perfect! Would order again :)
Thank you for your big patience and letting everything goes smooth, we are very lucky to meet someone like you who are so kind.
Hopefully we have chance to serve you again in the future. We will do it better and better. Thank you for your support all the time.
Best Wishes!
They decline my card every time i try to get something... i don't shop there anymore because of that
Hi, we are sorry for the inconvenience, as for the problems you met, it's checking safety from the payment company, they need to make sure all payments are processing under safe circumstances.
We can send you more details about the problems, if you would like to try again, just message us or email us. We will offer further help to solve this probems.
Thank you for your understanding.
Best Wishes!
I ordered 5 crop tops and a pair of high waisted jeans and it came only a week after shipping! However, I think it's worth mentioning that it took 11 days to process my order because of COVID-19 and I paid extra for it to arrive within 7-12 days after shipping, so keep that in mind. BTW, make sure to get a size bigger than you would in the U.S. They run small. I made sure to order all mine large and everything fit perfectly! I love that everything is folded and wrapped neatly! ***Pictured below are 4/5 crop tops I bought {I tried on the jeans and one shirt so it isn't pictured)
Thank you for your recognition, we will do better and better in the future. Very appreciated for your support and looking forward to serving you again.
Best Wishes!
I have ordered from dogdog 3 times now (and counting) and am happy with everything I have recieved! There was an issue with my first purchase, as an item was out of stock, but they kindly let me pick another and it was easily resolved. They replied very quickly and were super sweet as well! Overall they are very affordable and I really love everything I have gotten from them, I reccomend them to my friends now too!
Shipping times are very good too. In the United States I got my items within 2 weeks and now in Canada I got mine a week after I placed my order.
Thank you for your recognition. You are the ones keeping us going. We appreciate your support and look forward to serving you again in the future.
Hope you all good!
I ordered a crop top from dog dog and they gave me exactly what I wanted! It also came with a free choker, thank you so much. The order did take a little less than a month to ship to the U.S. but it was worth the wait. I'll be ordering from dog dog again!
Thank you for your recognition, we apologize that shipping will be a little delay due to the coronavirus, and thank you for understanding us during this special time. Very appreciated for your support and looking forward to serving you again.
Best Wishes!
I ordered 17 days ago AND paid extra money for it to come sooner and I've only gotten one email saying that its on its way... losing hope
Hi, we apologize for the shipping delay out of our control during coronavirus infection, if there's any problems with orders, please DM us or email us, we will try best to solve it, thank you so much for your patience.
From the business
Buy the cutie items here! Free Shipping worldwide! Over $40/$80 will get a free gift! Tag us your customer show! storedogdog@hotmail.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great feedback. If you still meet the problem with customs taxes next time, just DM us or email us, we will help to solve this for you. Thank you so much for your support.
Best Wishes!