StorageTreasures.com

I won a locker and right away Storage Treasures charged my card for their take, then I drove for 40 minutes and when I got there the storage company, which I had the money that I bid, and I, being human, and new to this, forgot the $100 cleaning deposit on my counter at home but, the room I won was only some purses in a laundry basket. And you could see on the picture, the room was perfectly clean except for the basket so because I didn't have my $100 cleaning deposit for the clean room that I literally would have taken two minutes to walk up, pick up the basket and leave, they said they wouldn't relinquish the room I won to me, which makes me think if you're not a regular, you're probably going to get screwed out of the lockers their regulars want! NOW THEY HAVE SUSPENDED ME FOR 30 DAYS, ALL BECAUSE I'M HUMAN AND FORGOT THE $100 CLEANING DEPOSIT FOR THE CLEAN ROOM

I bid on a unit low 100 went to over 300 I feel it was someone at the facility bidding me up he didn't pay for it they tried to sell it to me for 300 it should have been where I started an he started bidding me up

Trash App not recommended! This people steal the good things and organize all the SH it together so they don't even pay for cleaning! You can see how organized they make it, dishes together with shoes,or a broken fridge full of letters! They are scamming and they don't have anyone to force them into the law they supposed to be working! I have the experience to pay for one picture and find out at the time I was there half of the storage empty and anybody knows nothing or what happened!Several calls to the manager with no response,Storage treasure team offered me a VIP account for one month free but to keep charging me next month 30 bucks without knowing it,,,That's SCAM that's why I wish for all this trash bags all their families die while they sleeping at bed that's my best wish for all you trash bags

For all of you new auction bidders or bidders who have been bidding on storage treasures, if you dont buy and use their bidding app from Storagetreasures, you will not win a bid. I personally think its unethical and cheating so my units for auction from my properties will not be sold on storage treasures any longer as I don't do business with unethical business's

Beware bidders...
Storage treasures just told me that it is okay for the facility managers to violate the rules that they have posted and go into these lockers and take pictures of whatever they want whether it's inside boxes or not. So these facility managers are going through this stuff and posting them is lien units when they should be manager specials we are getting robbed in storage treasures is letting them rob us. This picture is an email that I got from storage treasures associates telling me that it is okay it's not against the law but they didn't say anything about it being against their rules...Locker Fox won't allow managers to enter the lockers if they do they're not allowed to post them as lien units

Never got help from the many phone calls the do not care about customer service. The are thieves. My place storage stateline fort Mill sc.

They had the worst customer service.There's really no point calling them when you need help.
You know a place has really bad customer service when it's not a recorded line so they know they can get away with anything.

I bid on Auction ID: ******* which was to end on August 6 at approx 10 am. I watched as the clock ticked down to zero then jumped up to 24 hours remaining. I complained and they denied it happened but I saw it live happen. At the most the clock should have bumped up 3 minutes if some one bid in the last 3 minutes. I do not trust this site.

Horrible customer service - you can't understand anything they're saying and they don't actually do anything. Horrible choices of the storage companies they partner with - they allow the storage companies to lie and belittle the PAYING AUCTION CUSTOMERS and then do nothing, even if the customer has proof. Run! Go anywhere else! If they're the only auction company in your area don't take the chance! You will be treated horribly!

They have forced a subscription service in order to use their site and have increased their premiums dramatically. I've used this site for a while and while some of their stuff seems sketchy in the past, this move it beyond reprehensible.

This has to be the worst online auction site out there. More than half of all my sales are declined credit cards, Storage treasures do not check if credit cards a valid when bidding and make you jump through hoops for bidders that shouldn't be allowed to bid. Worst customer service ever! Even upper management are idiots. Took over a week to register a storage facility they told me wasn't allowed to have auctions. After me having to jump through hoops (even getting the storage facility manager to call them directly) to prove they're wrong and the storage facility is good they finally allowed it. Wasting over a week of sales I could have sold. Don't waste your time this company they won't be here long ……just read all the great reviews they have lol!

Last 7 auctions I've bid over the last 2 months, 3 of them were at 1 facility, I bid high and watched for weeks. Each 1 of them 'Cancelled' when the timer reached the last hour. Coincidence? Bizarre for sure. Exactly on the last hour. The other 4 were at a different facility. Again, ending on different days, I watched again for weeks on each only to be cancelled 1 day. And I mean exactly as 1 day turned on the clock. Idk what shady sh#t is going on. Are they taking possession of their own lockers? Do they have unknown reserves that a program 'cancels' at a certain time? All I know is it makes no sense that renters come in different times of the month to pay their bill at the EXACT time for each auction.

I own a trailer storage unit rental company. My company is exactly the same as the company PODS which delivers units to your desired location only my units are literally on wheels and can be hitched to a truck for easy and quick delivery to my customers. I requested to use their facility online auctioning system so as to sell the contents of lien units, just like PODS does. I was denied the services by Chris Rosa​'s supervisor. Chris Rosa is a Business Development Manager for StorageTreasures and is also a Licensed Auctioneer. I'm not sure why I'm being treated differently than PODS, but it is very unprofessional on their part do deny me, at a minimum, an opportunity to see if they fit my needs as a storage unit rental business. The good thing is that there are tons of other businesses just like them and was able to easily move on to my Plan B. NEXT!

My friend who buys storage units got suspended for no reason. The payment went trough and she got refunded right away cuz she thought that the unit got canceled. Without calls or notifications this company just ignores problems like this and decided to just block people, my friend always picked up everything from the unit and left it clean. I think that everyone should just stop bidding on this website they we'll change policy cuz they wouldn't want their business go down. There are always better solutions to everything. I don't know why they cry like $#*!es over nothing.

They just hooked me. I've been using them for almost six months with no major issues. However I got a winning unit invoice dated yesterday 2/24/22 which I paid for today. Immediately the invoice changed to Default and directed seller not to release contents to me because I failed to pick up contents before allotted time, though I have the screenshot of the initial invoice dating pick up before 2/27/22. Customer service is completely uncooperative and obviously aware that they scam people, and when I requested a supervisor she refused. Actually REFUSED to get one. This is beyond belief. I've already placed a call to my attorney, and I'm letting everyone know in as many places as I can to ward off people from getting taken like this. Thank God I have the proof in writing.

I have used this sight for years to buy auctions with no problems. Bought an auction and it was disintegrated by mice and roaches. Told storage place to keep my deposit and the stuff. Even though I should have demanded my deposit back. They stopped me from even buying units which is my major income. So disgusted by these people right now. Was told it doesn't matter if the storage unit is at fault for it all being destroyed I still had to pay and remove contents. I don't think so. Why would I pay for garbage?

After spending the money on paid subscription and winning the action got disappointed when got to the location, as the unit was not ready for selling, although I won it. Also, the pro membership can be accidentally downgraded, and even if you paid for whole month you still will be paying again, just because that's the system. Support is bad, they will send email and close the conversation. Maybe it's just me, but be careful

I called storage treasures for help after the unit I bought had been flooded. After I had loaded maybe 5-6 items in my car the storage place than said if we take anything they Won't give us money back. I didn't even have 5% of the unit in my possession because it was soaked in water and smelled of mildew. I sent them video footage of the unit and a floor to ceiling hole in the wall. I'm asking for a 50% refund and they are giving me the run around depending on who you speak to Que or Mel and then the lie and say a manager will call you back Joe or Rob and no one ever does. Mel just tells me it's my fault. Wow stat away. The best part is the storage place gave me the receipt for the person who lost the unit with their nam, address and how much they owe on it. Que said they don't care.