StorageTreasures.com

Storagetreasures please fix/correct/change/tell the truth for your online policies and rules. The remarks made here in your answers to legitimate questions do NOT follow the policies and procedures listed on StorageTreasures online web site. And Fraud is the correct word for doing such as mentioned by other reviewers. There is one reply where you tell the absolute truth - that your policies and rules are only suggestions to the storage facility on how to sell their property, where there is no agreement or requirement for them to follow any of StorageTreasures SUGGESTED policies. BUT the buyer is to be held accountable to such rules. So in reality StorageTreasures.com is a storage locker version of Craig's List only you charge a finders fee on all purchases. Forget let the buyer beware - buyer run away!

It is not really an auction to the highest bidder, It decided which auctions you win. If you're not meant to get a certain unit when you go to bed it will freezeAnd continue to freeze every time you try. I bid it on 2 Auctions the same day, same time. No issues with the one auction but with the other 1 the app kept freezing so I could not submit my bids. And when I talked to customer service they said it was my cell phone not their app. And it's done this to me 3 times now. So I lost an auction because of it. I'm tired of it I'll go somewhere else.

According to another storage unit sales website, you can sell your own private unit. However, the entire forum for sellers on this site is directed at storage facilities rather than sellers in general. There is no mention of private sales. Regardless, I went ahead and created an auction. Every time I checked on my auction, I searched by keyword "private" so that I wouldn't have to login. Two days before the auction ended I decided to do the search by zipcode, nothing came up. Again, by city name, and nothing. It's a wonder I even got any bids. They are biased and rigged to be in favor of storage facilities. This is my first and last auction with them. I won't be using them again.

I was the high bidder, I watched the auction wind down to 0. It flipped over to "Final High Bid" with my bid listed and a message that I was the high bidder. I looked at it for a bit, the clock never restarted to add 3 minutes. I was certain I won. I walked away.

5 or 10 minutes later I came back and somehow I had been outbid and the auction was closed. I have liked StorageTreasures but this just makes me feel cheated and I feel I can't trust the website.

I bought a unit today. No one bid against me and I actually won it for the opening bid $10. I drove to the facility, PAID for the unit and was let into it by facility staff.
I put my lock on it and went home as it was getting late.
An Hour after I got home I received a call from the facility telling me that there was an error in the listing, they were cancelling the sale and if I had removed anything from the unit I had to bring it back. I had already PAID. I called storage treasures and pretty much got the run-around for several hours, was told a supervisor would call me( never happened) and finally was told "were just a conduit your problem is with the facility" Well storage Treasures i've found out this is not an isolated incident and if you continue to let these unethical facilities to post sales on your site then yes YOU are a big part of the problem

I used to buy here, but twise I bought garbage because I bought from private sellers and even though the sellers were selling there own personal electronics, t. V's etc... they are not obligated to state if the items work or not. Not one of T. V's out of 5 worked and it's impossible to believe that someone would allow this people to sell and not stating if the items work! They don't care about the buyer! As long as they make a buck from the storages and private sellers. I will not use this site again! If I could I would give it a negative 10!

They take stuff out of the storage is that you have by they don't they take pictures and then when you buy it it's not the same stuff that you have buy the managers and the supervisors of the facilities are all on it. Austin tx. Public storage locations

I have been buying lockers for 17 years now. I have had problems in the past with empty boxes dead animals, snakes you name it i have seen.
I have paid alot of money to storage treasures, but tge one time my account was hacked and someday a bunch of bidding in my name and my account won they would not work with me. I tried to tell the cs but nope still suspended. That happened in June 2020. They never even called me to see if I did make those bids.
I know work as an auctioneer and for another online auction company. They may be a big company but don't let thst fool you. They will fall one day.

Storage units never go for the price they jack them up on TV. Again, I work in this industry and know how bogus prices these are, don't get suckered in. Also, any unit that has fire arms in them at auction, legally they are not allowed to be posted or sold. The facility is not allowed to post pictures of any firearms and must call the local police department to pick them up. Another bit of info I have gathered, some of these people on the show are paid ten thousand per episode. Not saying units aren't worth bidding on but don't get blindsided by this show. Good Luck!

Storage treasures is a shady company and are some not all of the facility on thier sight don't believe you will find any treasures in the units they let the facility employees go though the units and pick and choose what a bidder can have and then when you confront them about it they are rude, short with you and make it look like you are in the wrong. Just be mindful of wut unit/facility you are buying and don't ever think storeage treasures will have your back in any kind of dispute with a facility or its employees to them you are nothing and they don't want to hear what you have to say. Even though you are the one making their money.be safe and watch what you buy and from which facility there is alot of shady deals going on behind the closed doors with these shady facilities and their employees

Most of the people that havnt have a good experience dont read before they bid. The office admin support is excellent. I have got some great stuff. If you bid on a locker and dint like the contents its on you. You see the pictures nothing is hidden. For the people who dont pick up in the alloted time just dont bid. Nothing but positive experiences from me

I have been trying to buy a storage on here for months. I constantly bid on the same sellers units and at the last second the units all get pulled. I know they can pull them if the buyer comes and pays up, but I doubt that every buyer comes two hrs before the auction ends and pays up every time, I emailed them about this, and no response. I want to make sure that the sellers are not just pulling auctions because they dont get the right price they wanted. But Its hard to tell if they will look into it if they dont respond to emails. I feel like there should be a rule made that the seller cant end the auction at the last minute. This is unfair if you have been watching the unit for a month online, and make plans with taking time of to clean the unit, and then a hr before it ends it dissapears. For people who buy these for a living like I do depend on this not happening. If this doesnt stop happening I wont waste my time bidding very much longer.

Ever go to a live auction? Translate this to an online auction. Remember that the rules are the same except that you are at the live auction where the seller has very little time to close the auction and once it starts it is too late. Know the rules and the site itself. Mistakes do happen, and they have with me. But all in all i get frustrated by the site itself. What i mean is; it gets overloaded and i cannot get on, a ton of STUPID bidders, and storage company owners/managers whoo steal from the units leaving only the trash; i. E. cubesmart. Now that they have combined with storage treasures; hopefully; it will get better.

We couldn't believe that they can get away with charging 25% fees on storage auctions. We will definitely be done with using them for storage auctions.