StockX

I wish I could give 0 stars that's how upset I was. So I purchased my son some Jordan 1 Travis Scott Black Phantoms for $600 when he opened the box it was an empty Yeezy slide size 8 in the box. I use to hear bad things about Stock X but I don't like going off of what people say, so I kept buying stuff from them because I never had that problem before until last week. It's sad you can't talk to a live person on the phone you have to go back in forth by email, just for them to tell you they can't move forward with the case. I will never in life purchase anything else from them…then they had the nerve to say get in contact with the carrier. Everyone please beware cause this can happen to one of you u guys one day.

Do not use this company they will Scam you... I sent them a brand new pair sneakers they said on arrival there did not meet their criteria but said they would not charge me... when my sneakers arrived back in the UK, 4 sets of laces were missing and the internal cardboard sleeve removed and not in the original box they were sent in. They refuse to answer my 4 emails to customer support. Do not trust they simply are not to be trusted with your valuable items...

I had no idea you they didn't accept returns when I purchased my sneakers, I got a pair of Jordan 3 size 6 women's and the right foot is much smaller than the left one. I only put the shoe on to try it, I have never worn them before, I bought them for almost $200. StockX allows you to resell them but it was only letting me resell them for $65. No way am I reselling them for $65. If you are thinking of buying on StockX don't. Only buy form places you can return shoes. I had seen some reviews claiming StockX sells fakes and I'm starting to think the left foot is real and the right is fake. Is that even possible?

Honestly, disappointed. They are quite dishonest in their pricing currency. I bought some air force 1 with a price listed in my currency, and after paying, I looked at my bank account, and they charged me more! I contacted them and even showed them the screen shot of the price listed and paid on their site and all they could come up with was a weak $#*! apology and nothing about them making a mistake. I don't recommend them to anyone. It sucks because it's hard to get my shoe size in Canada... but it's not worth all this!

Scam! Avoid it!
My son tried to get his payment after reselling the product they "dropped ".
They sent a payment through an email, when you click "claim your payment" through PayPal it gives a message that they cancel the payment. No phone number, we are trying to communicate by email. So far one email stating that it should take 3-5 business days, those days are passed. My son still hoping they send his payment, it's close to $500. Will keep you posted.

Easy to find what I wanted but hard to negotiate on a price since you can't chat with the seller and vice versa. Site is easy to use. Shipping to and from the authentication center was a reasonable time. As long as the item is guaranteed authentic Im happy with my purchase.

Stay Away
3 months ago ι bought a pair of jordan air 1 low.
The package arrived in acceptable time. After 3 weeks the shoes show a ware far beyond normal. I communicate with stockx and they told me that they can't help me with the return, and they can't bring me in touch with the seller to sort this out. When i told them i will go to the bank to get help they told me that "Stockx has zero tolerance for disputes, and in that case the system automatically suspends the accounts".?
I strongly believe that they have no professional attitude what so ever. Even more i doubt the authenticity of the products sold in Stockx.
Stay away or buy out you own risk.

Stockx is a shady company they sent me some shoes with material sticking out of shoe with no remorse more like C or B grade shoes why would I pay this much for a C or B grade shoes. Didn't want to do anything to fix the problem except tell me to sell shoes back to them an loose 50 to 60 dollars. All the they say is the shoe is real that's bullcrap terrible flaws in shoes an they let them pass through with flying colors

Please avoid them. I still haven't got my shoes after 20 days. When I contacted customer service, they said it would arrive to StockX office today based on what they see on UPS. But then 4 days later, my status is still En route to Stock X for verification. I asked again and they said the same "it will arrive today based on UPS". They just lie on customer. I dont know when I will receive my shoes. Maybe after several months. I am totally regretted that I should have ordered them on GOAT instead

Bought the shoes for school that started weeks ago and at first no problem until they were mailed to the authenticator and that's when problems started. They never updated that they received them and then when I messaged your company they told me they were delayed indefinitely that once y'all figured out where they were you would send them. Then you find them and send them to FedEx and put in a scheduled delivery time for another week away. So now not only are they 2 weeks late y'all did it intentionally. And you have had my money for weeks.

My trainers were stolen from my front door dpd delivered! After reporting it to stock X they don't care saying I was out off time to do anything after reporting it on the same day? Save your money buy from another company thief's

Do not purchase from this company-customer service is awful b/c you can only speak via email and live chat. Their return policy is terrible-I wish we had read reviews before buying from them-they do not take returns. We purchased a pair of purple NB sneakers for our son for Christmas. When it arrived, they are blue. Clearly blue. The tag and box say blue. Our order form that we filled out shows purple. Sent the pictures back to them and explained the issue, they will not take them back for the sneakers we ordered. So now we sit with $250 sneakers and the back and forth emails with their customer service dept for the last 4 weeks. Never will buy from this horrible company again, hoping this review helps someone so they do not deal with what we have dealt with over the last 4 weeks.

Took 7 days to review my shoes. Denied and was told they were shipping back. It's been days and haven't received my shoes back. Keep being told to wait 2-3 days then after I get told to wait even longer. Horrible company. No phone number. May have actually stolen my shoes. Representative gives no info and keeps trying to get off chat with me. They have no phone number to communicate and chat is terrible and doesn't want to be bothered. Do not use this device