StockXReviews 2,459

They will steal your money. Purchased shoes for the first time in December, was charged at $245. That's fine. But when I went and looked at my bank account, they charged the $245 (which again, thats fine) but then charged another $256. I have tried multiple times to reach someone and their "help" system IS AWFUL. I've shown them the proof of everything, but they keep going around the problem. Just recieved another email of them stating that they will not refund me the $256 that THEY messed up. I would HIGHLY recommend to never order from here.

Shipped fed-ex! Ordered item dec 24. Here it is Jan 9th still no item. Paid $30 shipping then another $45 for processing?! You can't get it here within a week and a half? Come on! Never again.

I bought some shoes for my brother. Don't know too much about sneakers but once the Jordan arrive, it was so obvious how fake and defected replicas they were. I reach out and never an answer no response and refund. Now my brother is stuck with fake $300 Jordan's. If i would of read the reviews before i would of never. Please don't waste your money with this fake sneaker sales, it's not worth and the shoes look very cheap!

I ordered a product on Dec 26 money billed to my account $172 now I'm told on Jan 3rd order never shipped after I inquired no one would have informed me had I not asked. Now I'm told another shipper will have to be found. I want to cancel this order my money is tied up I could have found another buyer on my own I feel like stock X is a scam and will not use your service ever again neither will I recommend to others.

Have been buying from stock x for years. Gave stock x info for family to buy my daughter Nike shoes. Shoes came while we were on vacation 7 days after the shoes arrived. We cannot communicate with anyone at stock x because it's past 3 days of arrival. The shoes were authenticated, but are obviously defective or fake. She has the same model in other color. The R on the back of the shoe is coming off. There are loose threads in the stitching, marker marks from where pattern of shoes were cut, black rubber is rough and spotted. I could go on and on. I have pictures to prove. Don't buy from them. Will send fake with authentication tag and if you can't file a claim within 3 days you're screwed. Horrible service

Tina Hanley
Ohio

I bought suprene sweatshirt - mailed it in on original packaging. They said it was damaged and sent back to me without the packing and With a small stain.

Once again I am dealing with shipping issues and seems like either UPS or Stockx employees are stealing shoes. I sold a pair of shoes and sent it for authentication it arrived there on Monday the 20th. For over a day I didn't hear from them then they emailed me saying I sent an empty box. I have proof of delivery with the weight documented at the ups store and they are just ignoring my emails now. I have sold 17 shoes on this app and this will be the last time. Also if you do ship anything make sure you don't lose your drop off receipt or stockx will just steal from you.

I order 5 pairs of shoes For myself an my 4 children the prices are already too high it's like a Price gouging site for things you can get somewhere else for cheap, ok all the shoes are coming to the same place on the same day but there is no quantity option so I had to pay shipping 5 times an there is a processing fee I paid the processing fee 5 times as well, an also taxes 5 times. This is a rip off as I sit here an think about it I think my kids would've been happier if I would've just given them the money from these shoes instead of wasting it here. I'm waiting right now for a response to do a return this was a waste of time everything done December 11th an nothing is here an won't be until after Christmas it's no point if it's after Christmas. Two pairs where for special needs kids an that's all they wanted now I don't know what I'm gonna tell them cause I chose this site to buy from. Just think twice before you purchase here. Plus one of the shoes didn't make it through so they canceled my order I needed the shoe so I had to re order the price was higher an so where the fees just trying to get gifts for Christmas that's it. Epic fail one of my orders don't have a picture but I ordered it an the one I ordered days after I ordered my kids on the 11th came first I don't understand how the shipping works it's not sent out by date at all can't be.

I logged in to StockX to purchase a pair of shoes for my son. I selected a size 8.5 shoe and completed the purchase. When I received my order confirmation it showed a size 9 shoe. I attempted to contact the company to have it corrected, but there is absolutely no way of contacting them. In addition, there is no way to cancel an order, even when it is incorrect. This is a bait and switch, I will be making sure that I alert everyone to their unscrupulous practices.

I ordered Ivy Park gear for a Christmas gift and instead received Pacsun sweatpants. Because I didn't open until 5 days after receiving to wrap it, I can't even engage anyone about a return.

Worst customer service ever. Tried to purchase a pair of Jorden 1 for my son, hit buy now for $530.00 and then received an email from stocks saying its now $630.00 and switched my buy now to a bid. No one to call!

I am displeased by the product they put out and sold and said they verified as legit. I reached out to the company sent pictures and David was of no assistance all he did was excuse his company.

I payed through Affirm so I get pay back all 384.56 and I would be losing money you said I made the mistake but I don't StockX made the mistake if I had money to lose I wouldn't be fighting so hard to get a size 9.5 that I been warring since 10 years old all I asking for is a Exchange of the shoes never been out the box how are you just going say I made the mistake.So you saying if StockX made the mistake you Exchange the shoes? But if made the mistake you will not exchange the shoes come something wrong with at and should be on your website before you order from your company I going to bbb to report this because I shouldn't be losing money over a mistake that you said I made that way Erasers or on pencils jeopardizing my credit and everything for this I'm gonna have to pay for a pair sneakers that I cannot use and not too many people wear a size 14 so I want to bed I was still lose my name this is not right small claims court here I come

Bought a pair of jordans for 450 3rd time wearing them the started falling apart left to right and top and bottom shoes went to talking to me never again

Ordered sneakers. Received an empty box. They are unwilling to credit me for product not received.

I Was sent a creased telfar x ugg bag, which i personally am shocked passed authentiction. Had to contact customer service 3 seperate times through the help center and only one of those times did i get an email response. After providing pictures of the crease multiple times (i guess somehow they kept losing the pictures) they still have yet to follow up for a resolution. Keep in mind ive made a solid amount of purchases from them in the past with this being my only complaint. The fact that they won't help resolve a single purchase given the poor state of which it was recieved is absurd.

Stay Away
3 months ago ι bought a pair of jordan air 1 low.
The package arrived in acceptable time. After 3 weeks the shoes show a ware far beyond normal. I communicate with stockx and they told me that they can't help me with the return, and they can't bring me in touch with the seller to sort this out. When i told them i will go to the bank to get help they told me that "Stockx has zero tolerance for disputes, and in that case the system automatically suspends the accounts".?
I strongly believe that they have no professional attitude what so ever. Even more i doubt the authenticity of the products sold in Stockx.
Stay away or buy out you own risk.

I ordered one pair of sneakers from StockX, as the shoe my son wanted was sold out on the Converse website. On my account it showed two orders with different order numbers. As soon as I saw this I immediately reached out to rectify the situation because I only ordered ONE PAIR of shoes. The response that I received from StockX was that they were too busy experiencing heavy volume. So, I checked my bank account and sure enough I was charged for that extra order number that I did not place totaling $361.50! While I can't post a photo of my bank statement, I am attaching a copy of order confirmation ordering one pair of shoes.