StockX

I'm very upset with this company I spent $750 on their site for a bid and it got sold and cancelled on my end to another buyer, it's been now 10 business days and I have never received a refund. My bank says they don't have it. I keep asking them! They said there is nothing processing. Beware of this shady company. Emails are dodgy and customer service has NO pone number.

I started listing a few sneakers from my collection to see how StockX works. A few months ago, sold my brand new Adidas Raf Simons and received an email that it didn't pass verification since it was a little dirty. These were bought at Nordy's and never worn, slight dust probably from just being tried on. I was like, whatever...

This week, my OFF-WHITE 2.0 Low Black Yellow sold. I just received a email again that it didn't pass! Wth. These are also never worn and purchased from Saks. The OFF-WHITE 2.0 Low Black Yellow have those dirty looking soles that appears to be worn. You can tell if the sole was work by pebble indentures in the sole. Maybe they've sold too many used shoes that resulted in endless complaints... now they're too damn unreasonable that it's a waste of time selling.

These are how the SOLES looks new... check out the white ones sold on Endclothing.com

This is by far the worst company I have ever dealt with in my life. Do NOT buy from this company they have no honor real work ethic. Customer service is a very poor. Literally sent me defective shoes with scratches and marks on them. Told me that they passed their standards and that was good enough. No other store does that and refuses to issue exchange or refund. What a $#*!ing disgrace for a company. StockX is and the people working there can $#*!ing eat $#*!

This company will take your money for orders. But you'll never get a fair shake. They won't refund any orders for any reasons. And better yet they don't even have a support line to contact. You should stick to buying from eBay because they always have the customer best interest in mind. STOCKX is a terrible company! DO Not Buy From them. Most Items are fakes!

This order went smooth and quick. I do however wish StockX could fix their app. It crashes more than any other app I've ever used (used hundreds of them at this point) and it shows bids and list prices that are constantly conflicting. It's also extremely annoying to attempt to make a sale and then apparently the bid was fake. I think this StockX manipulating to buy stock at a lower price and it's the type of thing that will cause a class action lawsuit down the road if they don't stop it.

Very high fees but 90% of the time there has been no problems there's always occasionally a delay or mistake but we are only human. Just wish they had a phone number. So much money and no customer support on the phone in 2021

Received a pair of shoes that were in bad condition and looked fake, used and not true to size. I brought this to their attention and their response was," it met their standards" really! Would you buy shoes in this condition from any other "Legit" retailer. Very unprofessional company that sells fakes and worn sneakers.

I noticed that I mistakenly ordered the wrong size shoe once I placed my order then I immediately tried contacting customer support. There is no phone number, the bot ask and tells you in the "Help" center the only way to get assistance is if you've already received your item and the so called "live chat" never became available that they claim to have. All I wanted was to request a size change. No refund or exchange just simply size change. I tried this site to surprise my boyfriend for his birthday but NEVER again. I hate that their is no customer support available. Service is key.

There are several charges added to your order after you pay. The displayed price is significantly lower than what you're actually charged. I thought I was buying $155 shoes but was charged nearly $200 and not shown the final balance until my card was charged. I would either not recommend or proceed with extreme caution.

A new sneaker gets release today! I ordered from stockx on Saturday the seller most likely never had the sneaker in hand. He is waiting to get the sneaker for retail or lower price taking the 15 dollar fee for not sending within the 48 hour deadline.And walking away with money he never had a product for. Isn't this fraud? Selling something you don't have in hand? Learn from my mistake either buy we'll before release day or wait until release day so you don't feel taken advantage of!

StockX is a stock market of sorts for pre-owned designer shoes. Designer brands, rare limited edition sneakers, collaborations and more are traded on our platform. We offer the best selection of high quality pre-owned designer sneakers at fair prices, using the power of technology to build community around those who love great product and culture.

I was attempting to sell some shoes on StockX. Shipped the package using their label and instructions. Never received an update but they took 50.00 out of my account. So when I inquired about it they told me that the shoes were missing from the box and only the invoice was provided. Which means someone stole the shoes at their warehouse or at the UPS warehouse. You would assume they would have some type of insurance for this when it happens. But NO! I'm out of 400.00 but it's a lesson learned. I will never buy or sell on this site ever again!

Hi,
I've had two major issues with StockX, one being the product ID doesn't match the shoe. I couldn't get anyone on the phone or a reply in an email. Very difficult to find a live person… I was trying to purchase a woman's shoe, the shoe size was womens but the product ID was for the male shoe. As you can imagine, a males shoe size would not fit.
Also, I've made two other purchases that were ultimately refunded (at the "buy now" price) after the seller never shipped! Why is this site so inconsistent? It's very bizarre and I no longer take anything on this site seriously.