Stitch FixReviews 220

I liked the clothes, but I found that several items in each fix were more expensive than my set price ranges, making each fix very expensive. When I brought this up with Stitch Fix, they said that their stylists are encouraged to include a "splurge" item (which means their business model is designed to push you to buy things over your stated limits). I received my latest fix and because I was travelling was not able to pick up my fix for several days. In my fix, there was a ridiculously overpriced item I found for 68% cheaper online. When I complained, Stitch Fix said they would price match if I sent them the information, which I promptly did. Then, after THEY offered to price match, they denied me because it was more than 7 days since the box was delivered. I would have actually liked to continue receiving fixes, but after this experience I decided to cancel my subscription, I felt like they only wanted to wring as much money out of me as they could, instead of providing quality consistent service over time--so they lost this client, and I recommend that you not subscribe unless you really don't mind being turned upside down and shaken until all your money falls out of your pockets.

Really enjoyed working at stitchfix for almost a year and I rarely had any comolaints, if any at all. But I do have one major complaint I can't seem to stress enough. There needs to be a legitimate 5 minute grace period in the beginning of the day. It is very hard to get into work at exactly 8 am every morning when the building I was working at always had some type of construction going on near by, the parking lot became more crowded and impossible to find parking, or even simple things we can't control like traffic. I think its ridiculous that clocking in at 8 is considered late when your shift doesn't start until 8. You cannot tell me that 7:55 to 8 am is my "5 minute grace period". I am not being "graced" with anything. And I am still being marked tardy for clocking in at 8! I was let go just recently (a month before I give birth) and I cannot stress how much stress this put on me while I'm in such a vulnerable stage in my life. Nobody wants to hire the pregnant girl. But the pregnant girl still needs money to make sure her family is taken care of. I am in total shock that I have been fired for clocking in at 8 am - 8:02 am a couple of times. I can't believe they decided that they decided 2 minutes is too late and worth firing me over. I'm just shocked and disgusted. I hope to find another soon but I also hope that someone who can make a change sees this and tries to implement a a legit 5 minute grace period in the future at the warehouses.

The items they sent were close to my style, but I felt obligated to keep one thing that I only liked a little bit, and this is because you HAVE TO pay $20 up front. I ended up paying $28 for a necklace worth about $12. The rest of the items were low-end for quality but high end for price. Something I'd pay about $12.99 for was priced at almost $60. I will not continue this service and don't recommend it unless you have way more money than you have time to shop. (And if you have that much money, you shoudl be able to afford a few nicer clothes, not a "quick fix" that costs a lot.

Was excited when they started the plus size box and ended up trying 4 boxes over the last year... nearly every box had an issue. Items on my invoice did not match items I received. Sizes very off, items obviously used - one had a large tear with a safety pin! Substitutions were items on my never send list. Plus jewelry is very cheap...$30+ dollars for earrings/necklace I could find at a discount store for less than $10. Finally cancelled when last box had every single piece wrong - even a double that they'd sent before. Had to spend a lot of time getting the cancellation and my fee back.

I have continued to give them chances to provide me with a fix that even remotely reflect my style profile and stitch fix profile. I listed to not send jewelry and not only did they send it once they sent it twice after I clearly stated on my feedback to not send it. The prices are ridiculously high for the sub par quality. So they rope you in by "crediting" the $20 styling fee if you decide to keep a piece but what is the point of that when the five pieces they send are not even remotely what I asked for in addition to the over priced fix. I have wasted way to much time explaining to these "stylists" what not to send which is by far worth more than $20.

Use a different service.
I did everything they asked me to, I put together a good-sized Pinterest board and sent in all of my current measurements.
My first package had a skirt and sweater in it I really liked but the second and third packages had nothing in it that was appropriate or good quality, even though the prices were full retail. I tried one last time because they waived the $20 fee and and asked for very clear instruction from me about what to send (business clothes appropriate for a law office). When the skirts arrived they were all marked medium but were up to 4 inches different in the waist, one was already snagged, and one was so thin you could read through it. Massively frustrating. I get the feeling they buy big batches of leftover clothes and just try to sell those off to people

This has to be a scam! They keep sending me clothing that was ugly, not my style at all! The worst part is that they keep $20 styling fee each time so you feel obligated on keeping something that was very expensive each time. I received a $300 gift certificate from my husband so it wasn't like I could just walk away. I kept one pair of jeans for myself but gave the rest to my mom just to get this over with. I feel like their clothing is for an older demographic. Over all this was entirely stressful, a scam, stylist that don't listen to you and over priced.

I read a lot of the negative reviews and feel it important to describe a totally different experience. Lindsay did a really good job on my first Fix. The second was also a hit. It looked like she spent time reading my comments and looking at my Pinterest board. She caught my preferences while still challenging my style "rut". That's tricky!. I have really loved 4 out of 5 pieces from both boxes. And I even liked the other two.
I would have gone the rest of my life without putting on another pair of heels. She sent an adorable pair of Wedge sandals that are so comfy, I have even gone for a long walk, worn them all day long, and even my post surgical foot had no pain at all. Second Fix: she sent me a pair of booties, same brand and comfort level as the sandals. The only thing about both pair is that they are vegan. I prefer real leather at that price point, but I did not tell her that. I do think prices are slightly higher than normal in some cases. But I expected that, because this is a business, and I believe this is part of service price for doing legwork, researching my preferences, and putting together looks and styles that make me happy. I have gotten a couple of pieces that I believe could have been higher quality: seams could be more finished inside jacket pockets, one skirt needed to have a better selected fabric for the style of the skirt. But out of 10 pieces, I am overall impressed with my Fixes. Perhaps I got super lucky with getting a very talented stylist. I am very much looking forward to my next Fix. My stylist is a keeper! Season appropriate picks, really flattering pieces that I would have bypassed shopping for myself, and I always receive compliments when I wear any of the pieces Lindsay picks for me. I love that she challenges me while capturing my preferences.

I have given StitchFix 3 tries and 15 outfit pieces, but have ended up with only ONE blouse purchased and $40 lost.
Despite providing detailed clothing preferences, links to my Instagram and Pinterest boards, and feedback on each fix received, I saw zero improvement in my future shipments. The style of outfits sent did not reflect my inputs, the sizing got worse with each month, and the customer service rep told me that $50-80 for rayon and polyester was about the standard and they were unable to price any lower. I can get high quality fabrics for much less on my own!
Don't waste your time or money to be duped into thinking you're receiving quality styling and clothing. I would recommend doing your research to buy directly or seek the help of an in store rep.

Stitch Fix is all over the map. I'm not sure if I can recommend it unless you're comfortable blowing $20 on nothing if nothing works, and don't care if the stylist "gets" your note/board/profile (you can hope for one thing, but not much more, with few exceptions).
PROS:
Denim is usually very flattering, if somewhat pricey ($75-200).
Can help you break a style rut.
Good for transitional sizes (e.g., postpartum bodies, weight loss).
CONS:
Profile seems mostly for naught. I think they use it to filter what the stylist sees but my guess is with demand/turnaround most stylists might glance at a few pins but don't consult your profile beyond the filter.
SO MUCH POLYESTER.
Everything looks the same after a while.

I liked it more in the beginning. I can usually find a piece or two per fix that suits me well enough, but if I ask for it to accomplish some goal (nursing friendly? dressy/quality pieces?) I generally don't like what they send.