StateRegistration.org

They are truthful in the services they provide. Through my skepticism upon learning I chose wrong site I contacted the tax office, my registration was processed and is on its way to me. I contacted the premium customer service they provide and though phone support was not available email was responded to very quickly and we reached a suitable solution. Though this site is not for me it certainly might prove useful to someone else.

I asked for a breakdown of the charges because I thought I was overcharged. It turns out there is a new law in Texas. The inspection fee is collected at the time of registration now. This was explained to me by customer service. They have been most helpful and their responses have been very quick.

I was very impressed with your quick response time and dedication to the customer. How refreshing!

Support quickly responded to my inquiry after carefully reading my situation and question. I was asked insightful questions that helped to resolve my issue with a matter of 3 or 4 email exchanges with no more than a few lines of text. This was the first time i received a text and used the email support. It was a thousand times better that i imagined! The staff member was terrific and followed up each time within minutes. The entire exchange was so pleasant! Thanks again!

Following the discovery of our out of date registrations, immediately went on line to get everything updated and then discovered through an immediate follow up email by your registration support member that one of our vehicle's registration addresses was still on old address.

Thanks to the offer to help get this corrected (and not simply a form email redirecting to another site), the support agent provided all the necessary questions to be answered and offered to get the issue corrected themselves immediately.

I was first blown away by the offer (and not simply redirected) to help correct the item via our email correspondence. This rarely happens in my experience with many agencies, not to mention frustrating experiences with other state DMVs.

Thanks for the quick and friendly service. Made my day (week).

CHEERS and job well done!

J

I am very pleased with how tentative and responsive this business assisted me. I had an issue with the inspection site not uploading my vehicle inspection to the State of Texas database. I was assisted quickly and efficiently with haste and professionalism that exceeded my expectations. I truly envy this type of customer service and wish others could mirror this type of work ethic so that others may receive the same type of assistance as I have for the past issue. Thank you again and God bless!

I had thought that I was sort tricked into something online that I did not really want to do i. E. using a third party agency for my Texas License Renewal. And I guess I was... It annoyed me when I read that I had to pay over $16 for something that I can normally do at HEB for $1.
Anyway, I was stuck; but then I was pleasantly surprised when the other end responded almost immediately to any questions I had. So, yes, you are doing a good job.
But I do want to know this: are all those line items for extra fees voluntary or are they compulsory?
I look forward to your response. Thanks.

Online auto registration, at first, realized I made an error and left the site, not paying attention and did enter my credit card number. Thought it was strange, that at the end there was no notation of the transaction. Left the site and came back in and realized I made a mistake, the first time. And went through the whole process again, did not take long, and success when I saw the transaction number and then received an a mail to confirm the transaction. Had faith in the system that it would pick the first transaction up and notify me as incomplete, and it did, and was notified that I will receive a return of the funds charged to my credit card, on the first mistake. Only took a couple of days to complete the process.