Overview
StateRegistration.org has a rating of 4.5 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StateRegistration.org most frequently mention customer service, support team and third party. StateRegistration.org ranks 5th among DMV sites.
They were very quick and the customer service was the best that I have seen in a very long time! I will use them again!
My registration renewal did not show up in the mail. Your folks jumped right in and worked with the BMV to get a replacement and extension. 5 Smiles.
Seamless correspondence for tag renewal for two license plates. I received clear instructions on what I needed to do to get the job done.
Needed confirmation whether or not my renewal went through or not... It had not. Had a response in literally minutes. I am very pleased. Thank you.
I was a little confused as to what I was suppose to do the support team were very professional and were working with me every step of the way
Such a positive experience. Having great customer service is imperative during such a frustrating process. Thanks so much!
What a great experience. The process was simple, professional and user friendly! I also appreciate the consistent follow up and follow through.
Communication via email was very prompt. Even notified me that the BMV was closed, they will contact me tomorrow for my concern.
Very helpful nd extremely patient. It makes what would have been a tedious but necessary obligation more personable friendly and less stressful.
I had a question regarding the website. They replied with simple, concise directions within 5 minutes. Thanks!
They responded fast to my emails, updated our information and made everything easy. We appreciate your help, thank you so much!
Just had an unexpected quick response from your team and willingness to help solve a problem. Thank you so much.
Have come across a lot of screwed up on line and over the phone auto payment systems, yours is great
Excellent and knoledgeable team member. This customer support representative is a keeper. Earned a solid 10 out of 10 from me.
Thank you so much for all of your help! The service was incredibly fast and I am so grateful for your help Also, I rated 5 but it wouldnt work!
Let me explain. I went online to renew my vehicle registration and inadvertently went onto State Registration.org website. After completing the renewal process, I realized it was not the TxDPS website. To be honest, I figured I would just chalk this up as a mistake and lesson learned. Then I received this email from State Registration.org:
Thank you for renewing your registration for plate number XXXXXX with us, and thank you for your service!
While Texas offers a variety of discounts to veterans, we wanted to express our appreciation by taking it a step further. This message is to inform you that the full cost of your registration renewal is on us. The authorization that was placed on your card has been voided as a gesture of gratitude for your service and sacrifice. It will drop off your statement shortly.
For your records, the confirmation number for your renewal is: XXXXXXX Please save this number for your records.
Upon approval, your sticker will be mailed to the address you provided on our site.
Thank you again for your service!
As a veteran, it is always great to see the appreciation of our service, even when it is not or never expected. This small yet very meaningful gesture, is what will set this company apart from others. State Registration.org has a customer for life in this veteran! Even if they waive fees from this point forward or charge me every year I renew my registration with them, like I said, they have a customer for life!
State Registration.org, I would like to take this time to personally thank you for all you do and continue to do in your support of the Nations Veterans. Logging onto your website, was truly the right mistake for this Veteran!
Roderick R.
GySgt USMC Retired
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your experience was so great because we're NOT a government agency. We're a third party, dedicated to great customer service. Thanks for your glowing review!