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Stately

Overview

Stately has a rating of 3.6 stars from 646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.

service
40
value
40
shipping
39
returns
37
quality
39
This company responds to reviews on average within 8 days
+14
How would you rate Stately?
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Florida
2 reviews
0 helpful votes
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Return
October 28, 2023

I talked to Errika and she gave me a return slip to send back the things that didn't fit, im waiting now to see of she actually will take them back and send me an update on the things I corrected, I ordered the "Lux", expensive, bit hope it'd well worth the wait, I'll return with what happens and what choice did I make as to stay with this company or not

Date of experience: October 28, 2023
Jessica M. Stately Rep
over a year old

Thanks for the feedback Wesley! It looks like your package is in transit to us and your stylist will be working on your order to ship items back to you. If you have any other questions please let us know and we are happy to help!

Nevada
1 review
0 helpful votes
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Great service
June 15, 2024

High end clothing. Great fits! Great selection and style. Clothing price is always over retail according to tags.

Date of experience: June 5, 2024
New Mexico
1 review
0 helpful votes
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First Rate Style, Design and Clothing Service
July 14, 2023

I replaced my outdated, loose-fitting, and un-coordinated clothes box by box. The value that I received in both clothing and time saved has been amazing.

Date of experience: July 14, 2023
Jessica M. Stately Rep
over a year old

We are so happy you love our service Steven! We appreciate you as a member and we are so happy you love our service as much as we do. We will be sure to keep it up so we can send more awesome items.

Florida
1 review
0 helpful votes
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Not very satisfied
August 12, 2023

It seems that whoever picks my clothes does not take under consideration my notes.
I'm very clear when I state that I wear slim fit clothes and I still get baggy clothing.

Date of experience: July 13, 2023
Jessica M. Stately Rep
over a year old

We are so sorry about this Jose! We do see the notes on your account mentioning you would like to receive slim fitting items. Our member services team will be reaching out to you shortly for more feedback to turn this around for you!

Maryland
2 reviews
0 helpful votes
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Lukewarm fashion
June 14, 2024

It seems that my fashions correlate with my age. I'm not an "old" 58. More of a European aesthic is my scene.

Date of experience: June 4, 2024
California
2 reviews
2 helpful votes
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It is very simple and c
June 14, 2024

I like the stylings and matches. Sometimes clothes need to be exchanged, (Sizing), but The exchange and customer service is very good

Date of experience: June 4, 2024
South Dakota
1 review
0 helpful votes
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Shipping and payment protocol is laughable.
June 14, 2024

When orders are shipped, no notifications are given. Payment is withdrawn from accounts before product is shipped and can be inspected.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Summer clothes
June 16, 2024

Received some great summer clothes with the ability to create three different looks for casual or a date night.

Date of experience: June 6, 2024
Tennessee
2 reviews
1 helpful vote
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Stately keeps me in my game!
July 6, 2023

I love Stately as a service. They do a great job sending me up-to-date great fitting styles that keep me looking fresh and on point. I don't have time to shop, so I value everything they do for me!

Date of experience: July 6, 2023
Jessica M. Stately Rep
over a year old

Thanks for the love Brian! We are so happy you loved the items and we appreciate your feedback. We are so glad you are a member with us and if you need anything please let us know!

California
1 review
0 helpful votes
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You're not listening to me
August 15, 2023

I've asked you not to send me anything beige or khaki? Like khaki pants...and you did. Again. I'm about to cancel my subscription. Are you listening now?

Date of experience: July 16, 2023
Jessica M. Stately Rep
over a year old

We are so sorry about this and we have added an extra note to your account to make sure we are listening to your preferences. We will be sure to share this with our styling team so we can make sure this is reflected in what we send you. Our member services team will go ahead and reach out to you within the next 24 hours so we can make this right!

Utah
1 review
0 helpful votes
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Satisfied customer
June 14, 2024

I have been impressed with the stately products and service. Even when I have returned an item the service department has been very responsive

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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Totally Satisfied
October 4, 2023

I have loved every box I have received so far. The clothes are stylish, I received a cool watch that goes with everything and I love the excitement of seeing what comes next.

Date of experience: October 4, 2023
Jessica M. Stately Rep
over a year old

Love to hear things like this Brian! We are so excited you are loving the stylish new threads we have sent you. We will be sure to share the kudos with your stylist. Thanks for being a Stately Member!

Oregon
1 review
0 helpful votes
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Low Quality
June 14, 2024

The material has not been great. The sizes have been strange. A XXL that is too large and then the next one that is too small.

Date of experience: June 4, 2024
Mississippi
1 review
0 helpful votes
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Excellent box
June 23, 2024

GGeat set of clothes in this box. Not what I would've picked for myself but, everything looks great. Very happy

Date of experience: June 13, 2024
Connecticut
1 review
0 helpful votes
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Austin Wolf Happy
July 1, 2023

I am a big fan of the product most of my wardrobe is from you. The one thing I wish is that if there was something I enjoyed and want another pair I wish I could order that separately.

Date of experience: July 1, 2023
Jessica M. Stately Rep
over a year old

Thanks for the feedback Austin! We will be sure to relay this to our team because this would be a great idea. We do have our Out Of the Box store where you can buy select items by themselves without having a subscription!

Florida
1 review
0 helpful votes
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Great Service!
June 13, 2024

What a great service, with busy schedules and a busy life. This helps out a great deal and the outfits that are chosen are spot on!

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Great product
June 14, 2024

Most items were great and in keeping with my settings. A few odd selections though. Overall, good product for the money.

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
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Very Impressive!
July 24, 2023

I have been thoroughly impressed with both the style and quality of the items I have been provided. I definitely am getting looks from the wife as she too is enjoying them as well.

Date of experience: July 24, 2023
Jessica M. Stately Rep
over a year old

We are so happy you love our service and are impressed with the items you are sent. We are glad we are sending you items you are a fan of and thanks so much for being an amazing member!

Washington
1 review
0 helpful votes
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Awesomeness!
July 4, 2023

It is always a pleasure receiving a box from stately, the outfits never disappoint, always looking forward for my next box, never had an issue with my delivery

Date of experience: July 4, 2023
Jessica M. Stately Rep
over a year old

Thanks Cecil! So glad we were able to get you out of the mall and send items from top menswear brands straight to your door!

Alabama
1 review
0 helpful votes
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Great products at a good price.
June 13, 2024

Love being able to get a variety of clothes that I may not have selected myself. It expands my selections.

Date of experience: June 3, 2024