Took a few days to get back to me, but was courteous and quick to solve my problem once I got a response
I mistakenly ordered an item twice. When I realized the error I contacted customer support, and they fixed my problem quickly and effectively.
I bought hotspot shield vpn for 19$ it gave me a licence i redeemed it and worked fine. So fine the first experience.
Had a problem with one of the pages not showing right for me, they set me straight and got things working for me in a quick and timely manner.
They say they pride themselves on great customer service, and they are true to their word. Very impressed!
I was surprised to hear back as quickly as I did. Very timely, efficient and friendly customer experience!
I purchased the Tiger VPN and had trouble downloading. The support were great. I quickly resolved the issue with their help. I highly recommend them.
I had an issue with the product I purchased. Email was sent to customer support service. Quick and appropriate response was sent to me promptly.
Purchased and product and was sent a defective unit. Stacksocial Support Heroes helped me get a new unit at no cost quickly and easily. Thanks!
I had a challenge downloading one of my purchases. After sending a service request, I received a response within 10 minutes with a solution.
I appreciated the support from Support Heroes team. At the beginning, it was quite hard to get the support as there was not any replies.
Thanks,
Support was quick and efficient when i reported an issue and I thought it was good. Would recommend to others.
Very Good Service for ever also very cheap rate. Always very happy to use their vpn service. I personally recommend on their services
Great technical service, fast and accurate in identifying the problem and solving it. I recommend it
I emailed with a problem and with one email back it was fixed, I appreciate the fast and friendly service I received.
The Customer Service department was amazing! Anthony was so professional and quick to respond to my inquiry. Great service!
I ordered 2 products. One came. I still have not received the slippers I ordered months ago.
Katherine Anderson
Purchased a whole lot of courses and learned a whole lot. You can indeed learn almost everything on here.
I needed help retrieving my ID and my access password in addition to the link to access the study site. The service was fast and efficient.
Answer: It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.
Answer: They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."
Answer: Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new
Answer: I responded to an ad. Very stupid of me, and i will never do that again!
Answer: They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.
Answer: Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.
Stacksocial has a rating of 2.3 stars from 766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 182nd among Gadgets sites.
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Team Stack